MS Wireless Laser Mouse 6000 v2.0 cleaning
Is it safe to open the mouse laser to clean the wheels. It sticks so badly, I can hardly use it. (Less than one year)
Not really sure that Microsoft would say a situation where there need cleaning. Personally
I would like to clean however remember I am not an employee or a representative of Microsoft.
Wireless Laser Mouse 6000-3 years warranty
Microsoft Hardware warranties
The mouse comes with a support tech 90 day of the 1st incident that was about to begin when
contact Microsoft at the number below.
Hardware support of MS and warranty claims
Tech Support 1-800-936-5700 for MS Hardware.
Take apart can void your warranty.
Microsoft Wireless Laser Mouse 6000 cleaning
I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
I have a MS Wireless Laser Mouse 6000. For a while it was fantastic, but now, everytime I try the / arrow scrolling through columns of docs, images or e-mail items moved with the cursor (on the side or on the bottom) begins to bounce back and forward and points of view moving vertically (or left and right uncontrollable.) To increase the frustration, sometimes things work normally for a short period before the fun begins. When I change to a basic mouse (USB) there are no more problems! : O Tony
Most often when a device does not work, it's because the driver has been corrupted.
Try reinstalling your.
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly? SignedIn = 1
Hi, I bought used ms laser 6000 wireless mouse, this one: http://www.microsoft.com/hardware/en-us/d/wireless-laser-mouse-6000 and now I can't find it on the bluetooth on my laptop, I have Bluetooth v2. The mouse requires installing with usb receiver or is it regular bluetooth mouse like those of ebay, you can buy?
I don't have a usb mouse with receiver and I thought it's ok because it should work on the bluetooth connection, but I can not connect, bluetooth it will not identify not even with the 'Connect' button on the mouse. the mouse works because the laser light is on.
It is not a Bluetooth mouse. This is a RF mouse and requires the receiver supplied with the mouse.
I'm having a problem, try to use a Wireless Laser Mouse 6000 v2.0 with a wireless desktop receiver 3. 0a. My previous mouse, wireless laser Mouse 5000 connects fine but the left click button is inadmissible about half the time so I bought the Wireless Laser Mouse 6000 v2.0 to replace. Laser mouse 6000 v2.0 works fine on my laptop with the usb receiver that comes with it, but I would like to use this mouse if you use my office receiving office 3. 0a that connects my microsoft comfort keyboard 1027 and all other previous microsoft mouse that I have owned. I downloaded and installed the latest drivers point software and smart and still it does not detect or connect the mouse 6000 v2.0.
I tried to use the usb receiver supplied with this mouse on my desk but he won't my keyboard (comfort 1027), but the mouse works fine when using the usb receiver. Any suggestions to get this mouse works with my receiver older are greatly appreciated! Thank you
It must have the same version of the receiver in order to work properly. Unless the mouse is bluetooth, it can only pair with the USB dongle, with which he came.
Hope this information is useful.
Microsoft Answers Support Engineer
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I had the wireless laser mouse 6000 v2.0 and the keyboard since April, but the problem just started occurring. I'll start my computer (I have Windows XP) and everything will be fine. As a first step, I can click on the start menu, but if I open a window, it seems that whenever I go to click on the window it will click out of it so I can't select it. From there on, I can't click on anything, no icons or anything. I have to press ctrl alt del to be able to click on the window or another program. I also discovered while I was in Internet Explorer I would surf the web, and he would start pages like I'm pressing the back button to return.
I already tried things:
-Uninstall Intellitype, uninstalling the drivers.
-Change the USB ports.
-Elimination of some programs / firefox & internet explore [I thought that maybe a bug as possible.]
-Completely nuking my computer and put a new new version of Windows XP.
None of them worked.
The only thing that worked was to move the mouse and the keyboard with my old mouse and keyboard that are not wireless. This is driving me crazy. I just received it and had no problems until recently perhaps an update of some sort, but now he does it on a fresh new copy of XP. What other options do I have?
I had problems by two different laser mouse 6000 V2, on one, the right click does not work except sporatically, now my other mouse is having problems with the left click function. I am about to replace the micro-switch SPST (I think that's true) to see if that fixes it.
I contacted microsoft on this subject (on the defective mouse) about 1 year... less than 2 weeks I received a COMPLETELY NEW mouse AND keyboard NEW in box to NO FEES, no RMA, NO return and was NEVER billed for replacement. I ended up giving the other combo to my brother and he still works fine (other than the hard drive to use right click on the service), the same thing is happening to this mouse, it is difficult to make a left click, sometimes it works, sometimes, it is not click at all, sometimes it double click on...
Give it a try, send an email to microsoft.
I think they have problems with their defined wireless desktop V2 and replace without charge, without admitting a problem.
Hope this helps somehow.
PSS, if you have NO function of the mouse AND keyboard, or just the mouse work not at all (NO movement etc.) I had a neighbor install a just CB radio next... frequency RF interfered with the signal RF mouse and the mouse (and sometimes the keyboard) refused to work as long as he handed (IE holding the key to the transmission on the CB). Sorry if this seems rudimentary, but some people have trouble understanding certain issues so I try to make them as simple as possible.
The rule that follows:
Interference RF (CB, other wireless devices on the same frequency (of HAM Radio etc.),
Exclude the above listed issues.
Otherwise, it would appear that you have either A: a bad receiver (The Oval device plugged into the PC), or B: a bad mouse RF transmit/receiver. Anyway that I will try to return the product I used the Wireless Desktop 6000 V2 over 3 years with NO problems other than to wear down me the switches in mice. (I use my PC very strongly). Try emailing Microsoft for a replacement, it can't hurt and maybe you'll get a new like I did!
One of my colleagues gave me his extra Wireless Laser Mouse 7000, but he gave me a Wireless Laser Mouse 6000 receiver. will be the mouse 7000 and 6000 receiver work? are they compatible?
Yes those should work - just install the software (Intellipoint) and configure the mouse than the 7000.
IntelliPoint - free
I hope this helps.
Rob - bicycle - Mark Twain said it is good.
I recently bought a mouse wireless 6000 (last week) and I lost the transmitter/receiver... where and how can I buy a replacement radio... Please help. Vince
You can see the following link.
I upgraded my system from Vista to 7. Any text or URL with multiple pages jumpes to up and down, making it almost unreadable. I deleted the software for the mouse several times and installed the MS software, but in vain. MS has not been useful. What version of Intellitype Pro Intellipoint software should I use to fix this problem. Ed
When you download the driver try right click on the .exe, and then selecting the option "Run As Administrator"? Perform, even if your user name is an administrator.
What happens if you test the "Safe Mode with networking"?
Startup options (including safe mode)
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
You get the same behavior if you test with another mouse?
You get the same behavior if you test with another Windows user?
What browser you use, and what did you use it in Vista?
Hello!I was wondering if I can use my v2.0 USB Microsoft 2.4 GHz TRANSCEIVER that works for my keyboard Microsoft Wireless Laser V3.0 and my Microsoft Wireless Laser mouse V2.0 work for my other keyboard and mouse because I lost the transmitter/wireless receiver I had to for use. Anyway, the keyboard is called: Microsoft Wireless Laser Keyboard 6000 v2.0 and mouse is called: Microsoft Wireless Laser Mouse 6000 (there is no version on that). Also, if I can't use the USB with my keyboard and mouse, I was wondering if someone could fix my mouse? My mouse will not move. I move the mouse and my clicker or this thing won't pass. And then sometimes I can just click on it! Please help on these two problems. Thank you very much!!! (:
For Microsoft hardware related issues, you can have a look at this link:
I have the Wireless Laser Desktop 6000 B7T-00020-B. The keyboard works fine with the latest driver, but the Intellipoint software recommended for this mouse [model: 1052] by Widows Update causes instructions magnifying glass and the mouse to start randomly wih no way to stop it. You have to start in safe mode to remove the driver, BUT it leaves a condition behind this function of normal mouse affect. Menus not roll down and stay, they go too fast click. The
button in the Explorer does not work. My challenge was to re - install Intellipoint, download Revo Uninstaller and start in safe mode and used to rub the driver anywhere.
I suggest you to check with the Microsoft Hardware support for more information.
Wireless laser desktop 6000 ARVA missing. Had an Executive take the box - remove the mouse and kb and threw the ARVA. Need a replacement. How can I get a.
As much as I know, they are not sold separately, but this is the wrong place to ask.
- United States: (800) 360-7561, from Monday to Friday from 05:00 to 19:00 Pacific time.
- Canada: (800) 933-4750, from Monday to Friday from 05:00 to 19:00 Pacific time.
- TTY customers: Contact Microsoft at (800) 718-1599, from Monday to Friday from 05:00 to 19:00 Pacific time.
Recently, I noticed that the witness of charing on my MS Wireless Laser Mouse 8000 is not lit at all when on the charger. Not green, not red, not flashing, not stable. Just nothing.
So far, it works again, it seems to charge, but I would like to know if there is a problem. I've done the obvious things (for me): clean the contacts taken care to what the charger is plugged at both ends.
As long as the mouse still works normally and is in charge, so it's nothing to worry about. Probably the LED went wrong but which would not affect the operation, he is only there as an indicator for you do know that the load. If the unit stops to load then do it repaired / replaced.
Let us know if you need more assistance.
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
I have a Toshiba Wireless Laser Mouse PA3706E-1ET1 that gives a serious problem with the MouseDriver.EXE software provided on the CD with the mouse.
* First release _ * _: when you install the driver on the CD I get an error message saying that they are not certified by Microsoft. The documentation that came with the mouse has an additive brochure that says about it and ignore that the software works without any problem.
* _The issue_ *: with the mouse driver, I get a mouse icon in the windows taskbar and clicking on it will allow me to set up all the extra buttons running. Everything works very well at this point. The problem occurs when I try to shut down Windows (this is Windows XP) it will fail to finish. It seems to me close a few icons in the status bar, but then it stops. I can click on stop again and it still will not close. If I click with the right button on the mouse icon of toshiba in the windows taskbar and click EXIT in the drop-down menu, then shut down Windows and then stops. It seems that the mouse driver is to avoid a stop down. This is what is displayed in the event viewer:
Event type: WARNING
Event source: USER32
Event category: no
Event ID: 1073
User: NT AUTHORITY\SYSTEM
The attempt to shut down the PC
For more information, see Help and Support Center in [http://go.microsoft.com/fwlink/events.asp].
0000: 00 00 00 00...
* _Third issue_ *: it is serious, I have Microsoft Virtual PC. When I launch and run any VPC I get a blue screen of death. The error is DRIVER_IRQL_NOT_LESS_OR_EQUAL and the offending component is SysMouseFilterF3.sys.
If I uninstall the mouse driver that disappear from all of the above questions. The mouse works but not all buttons. Scrolling the mouse left + right, vertical and the back and buttons before work, but the parchment of horizontal tilt and two additional buttons do not work.
I can't find any mention to my model mouse on Toshiba or the Internet in general. Is there an updated driver for this mouse or in any way I can solve problems above without losing the functionality of the extra buttons?
Re: Toshiba Wireless Laser Mouse PA3706E-1ET1 (which is appears as 'Sysgration USB mouse' in hardware)
Yes, Andy, I have the same problems with this mouse. No driver updated (or even original) with a view to anywhere.
Called Toshiba - all they could suggest "just use the drivers on the CD" and unable to offer any other suggestions!
No drivers on PC World UK (seller) or Sysgration site or the other.
Author of the driver (info email the driver DLL) contacted but no response until now.
SysMouseFilterF3.sys does not seem to be the culprit because it causes a blue screen of death on the startup of the system.
In order to get the mouse to work I just uninstalled Sysgration drivers and delete the mouse in the hardware list.
Windows Xp then tried and it seems to work ok with driver default for Microsoft - but only right + left, scroll, front + rear, Alt + Tab appear to function.
Colleagues, it takes up to a new driver appears!
I use the battery Bluetooth for Windows by Toshiba - Version v5.10.01 (T) and I am trying to connect to my Microsoft Wireless Laser Mouse 8000. But the Bluetooth stack does not even see the mouse.
It only works with the dongle... but I don't want to use a dongle when I already have Bluetooth installed in my laptop.
Any suggestions appreciated
Before starting any discussion can you please tell us which laptop model you have?
BTW: What is your BT mouse has own dongle BT?
See also http://aps.toshiba-tro.de/bluetooth/pages/faq/keyboardnotworking.html
Is the dongle that came with the "microsoft wireless mobile mouse 6000 v2" replaceable? If so, where would you get? URL?
You can get in contact with the center of replacement of Microsoft and are looking for the same thing.
For more information, you can consult the following article:
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