Msconfig - load startup items is grayed out, cannot check or uncheck

I have a problem with the internet, not loading pages, internet options opens, very slow computer and the gel to the top. I uninstalled IE and reinstalled. I can now go into internet options, then on the first page I load on IE opens, but goes no further.  I ran virus and anti-malware and it found Trojans.  Free of all this, but noticed that when I go into msconfig, selective startup, load startup items box is grayed out.  Given that the system always works slowly and still the problems with IE, I wonder what else could be wrong? How can I get the Startup box load so I can check or uncheck it?

Hi Sirenfire,

· What is the antivirus installed on your computer protection software?

· What version of Internet explore?

1/for the problem related to Internet explorer, follow the steps from the link below: Internet Explorer is not responding, stops working, or restarts:http://support.microsoft.com/gp/pc_ie_intro

Also run the fix of the below link which will help you improve performance and security in Internet Explore:http://support.microsoft.com/mats/ie_performance_and_safety

2. It also seems that the virus on the computer was not completely removed, I suggest you for online virus scanner:http://onecare.live.com/site/en-us/default.htm

If the Startup load item is grayed out, the startup group has been customized at any given time. Click on the Startup tab above and save the startup checkees items

You can also uninstall unwanted programs from Add and remove program that will help you improve the performance of the computer, check out the link below: How do I change or remove a program in Windows XP: http://support.microsoft.com/kb/307895

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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