msiexec has encountered a problem, it can not install Java Update or uninstall the old version

Tried to upgrade to the latest version of Java, update fails continually are woth MSIExec.exe error message has encountered a problem and needs to close. Tried to uninstall the old version of Java and get the same message.  Win XP, SP3

http://www.Java.com/en/download/FAQ/remove_olderversions.XML

Have you ever visited this site to help you remove older versions of Java?

What is the brand and model of the pc?

What is your current antivirus?

Make sure that your system is free of malware and viruses:

Download, install, update and scan with these full free malware detection programs:

Malwarebytes (MMFA): http://malwarebytes.org/

SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

http://www.Microsoft.com/security/scanner/en-us/default.aspx Security Scanner   

After back with the results.

Tags: Windows

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