Multimedia "Video Controller" error Qosmio G20 & NO sound

I have a brand new Qosmio G20. It has been properly installed according to list of instructions installation of Toshiba (all listed in the correct order.

Unfortunately, whenever I start (WinXP Pro), I received a message that the system has detected new hardware. In the presentation of the material, it lists a "video-controller as" and a "PCI device" that it has not been installed correctly. I tried to solve this by downloading all kinds of latest drivers on the Toshiba site. But apparently the system is still missing some drivers, although I can't know who they should be. Also in this situation, I have no sound available. I tried to reinstall the audio driver. But at the end of the installation procedure, it says that the driver is not found and leaves the facility?

Help, please...

Hello

If you want to identify an unknown in the Device Manager device please read this document:
http://support.toshiba-tro.de/KB0/TSB57014E000QR01.htm

In addition, this laptop came with Win MCE. Have you installed the driver on the right its designed for Win XP?

Best regards

Tags: Toshiba

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