Multiple problems. Cannot install progams of the internet and much more

My family uses a HP Pavilion dv9000 running Windows Vista Home Premium 32-bit.

We had this laptop a few months ago by the first owner. I haven't used, but apparently we had a few problems. Being the most tech savvy in the House (which is not say a lot), it fell to me to try to save the machine and its data. I don't know how, or even what kind of data would make it possible to understand the problem, but I hope it's a good start.

I tried to run windows defender and got an error following:

Windows Defender encountered an error: 0x800703e6. Invalid access to memory location.

I tried to download and install Glary Utilities. the installation application downloaded and started very well and almost there at the end of installation, but before he finished an error appears:

C:\Program Utilities\ContextHandler.dll Glary

Unable to register the DLL/OCX: RegSvr32 failed with exit code 0 x 3.

With the choice of abandoning, retry or ignore

I was able to install the registry genius tool in itself, but when I run the program I get the error:

The application failed to initialize properly (0xc0000005)

Any advice or assistance would be appreciated very much.

P.S. I decided while re-reading what I will try to download and to run something that is not involved in the data registry, but first her bed.

Hello

My advice to anyone for a second hand PC, is that, if it has not already been done, you must perform a 'factory reset', i.e. the mechanism so that the PC which puts the PC in the terms of use provided unpacking of the manufacturer.

If you have data on the laptop back first because it will get destroyed by this process. If there are other installed programs that came with the laptop, they will have to be resettled.

This link gives the complete manual of the laptop...

http://h10032.www1.HP.com/CTG/manual/c01311536.PDF

.. There's a section of backup and restore on page 253. The recovery process should heal all your problems.

If you have any more questions-re-post and I pick them up.

Tricky

Tags: Windows

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