Multiport USB - C map update will not install

I thought that I had the answer to this, but...

I installed the update of the USB - C software shortly after its release. He reported "Successful Installation", but whenever I started the rMB there was a notification to install the update. A version check ( on a Multiport adapter update 1.0 - Apple Support USB-C ) revealed it had not updated.

I finally read the instructions on the screen to start during installation and travels account that the adapter needed to be plugged in and connected to a power source. I did this and tried to new installation but still have the splash screen. I tried installing a second time and it finally worked.

Hi there Michael Paine,

It seems that the USB - C Update appears to install but you still have guests to update, and it has not actually installed. I'd start by starting in safe mode.  This erases some system-level caches and perform a disk check and repair if necessary.

Follow these steps to start in safe mode.

  1. Start or restart your Mac.
  2. As soon as you hear the startup tone, hold down the SHIFT key.
  3. Release the SHIFT key when you see the logo Apple appears on the screen.

After the Apple logo appears, this may take longer than usual to reach the login screen or your office. This is because your Mac performs a check of directory of your drive to boot in safe mode.

To leave safe mode, restart your computer without pressing any keys during startup.

From: try safe mode if your Mac does not start-up

Then leave the mode safe mode with a normal restart and check if the driver is still installed, or if you can install it again correctly. If not, you should try to reset the PRAM and new test:

How to reset the NVRAM on your Mac.

If it still is not resolved then I would then reset your SMC and give it another go:

Reset the management system (SCM) controller on your Mac.

Thank you for using communities of Apple Support, all the best!

Tags: Mac

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