Music app will make no sound

The music on my iPhone app 6 will not make any noise. When I insert a track, it is said that he plays, but no sound. Happens if I play with nothing hooked up, or if I have a headset in, or if it is connected via the speaker or car charger. The phone always say he plays I like, but no sound comes out. This does NOT happen if I use an app like Spotify, so I know that my speakers and other audio devices are not the problem. It's incredibly frustrating. What exactly should I do to get it working again?

Hi there 1glazeddonut,

I understand that you encounter some problems with your application of music playing songs you want to listen to. I can help you solve this problem. First, lets start by closing the music app and restart the iPhone:

Force an application to close on your iPhone, iPad or iPod touch - Apple Support

Restart your iPhone, iPad or iPod touch - Apple Support

Let us know how the behavior changes after you complete these steps. Thank you for coming to Apple Support communities.

See you soon.

Tags: Apple Music

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