Music or the sounds are distorted (Echo, off the field, sound effects)
When listeing music using headphones/earphones sound effects are terrible it resonates, off-sites. Sometimes, so the videos of youtube listeing and listeing to music/videos stored on my system. I don't remember if I did configuration changes in the sound of the control panel. But I am powerless to return to normal.
Here are the details of the required system.
Model: HP Pavilion Notebook PC g6.
BIOS: F.26
Processor: AMD A10 - 4600 with Radeon HD graphics 4cpus ~2.3 Ghz APU
Memory: RAM 8192 MB
DirectX 11
O.S: Windows 8.1 only 64-bit language
-------------
Sound Devices
-------------
Description: Pregnant / HP (IDT High Definition Audio CODEC)
Default audio playback: Yes
Default voice playback: no
Hardware ID: HDAUDIO\FUNC_01 & VEN_111D & DEV_76D9 & SUBSYS_103C184A & REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver name: stwrt64.sys
Driver version: 6.10.6425.0000 (English)
Driver attributes: Final retail
Would be WHQL logo: Yes
Date and size: 20/08/2012 11:15:20, 542208 bytes
Other files:
Driver provider: IDT
HW Accel level: basic
Cap flags: 0xF1F
Min/Max sample rate: 100, 200000
Mix beef static/Strm HW: 1, 0
Static/Strm HW 3D steers: 0, 0
HW memory: 0
Management of the voice: No.
Listen/Src/EAX (TM) 2.0: No, no
Listen/Src/I3DL2 (TM): No, no
Sensaura (TM) ZoomFX (tm): No.
Description: Helmet communications (IDT High Definition Audio CODEC)
Default audio playback: No.
Default voice playback: Yes
Hardware ID: HDAUDIO\FUNC_01 & VEN_111D & DEV_76D9 & SUBSYS_103C184A & REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver name: stwrt64.sys
Driver version: 6.10.6425.0000 (English)
Driver attributes: Final retail
Would be WHQL logo: Yes
Date and size: 20/08/2012 11:15:20, 542208 bytes
Other files:
Driver provider: IDT
HW Accel level: basic
Cap flags: 0xF1F
Min/Max sample rate: 100, 200000
Mix beef static/Strm HW: 1, 0
Static/Strm HW 3D steers: 0, 0
HW memory: 0
Management of the voice: No.
Listen/Src/EAX (TM) 2.0: No, no
Listen/Src/I3DL2 (TM): No, no
Sensaura (TM) ZoomFX (tm): No.
---------------------
Sound Capture devices
---------------------
Description: Micro internal (IDT High Definition Audio CODEC)
Capture audio by default: Yes
Default voice Capture: Yes
Driver name: stwrt64.sys
Driver version: 6.10.6425.0000 (English)
Driver attributes: Final retail
Date and size: 20/08/2012 11:15:20, 542208 bytes
Cap flags: 0x1
Format flags: 0xFFFFF
Description: Stereo Mix (IDT High Definition Audio CODEC)
Capture audio by default: No.
Default voice Capture: No.
Driver name: stwrt64.sys
Driver version: 6.10.6425.0000 (English)
Driver attributes: Final retail
Date and size: 20/08/2012 11:15:20, 542208 bytes
Cap flags: 0x1
Format flags: 0xFFFFF
---------------------
Video Capture devices
Number of aircraft: 1
---------------------
FriendlyName: HP TrueVision HD
Location: front
SymbolicLink: \\?\usb#vid_064e&pid_e263&mi_00#6&39db09e7&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
Manufacturer: Microsoft
HardwareID: USB\VID_064E & PID_E263 & REV_0105 & MI_00, USB\VID_064E & PID_E263 & MI_00
DriverDesc: USB video device
DriverProvider: Microsoft
DriverVersion: 6.3.9600.16384
DriverDateEnglish: 21/06/2006 00:00:00
DriverDateLocalized: 21/06/2006 00:00:00
Service: usbvideo
Category: Image
DevNodeStatus: 180200A [DN_DRIVER_LOADED |] DN_STARTED | DN_DISABLEABLE | DN_NT_ENUMERATOR | DN_NT_DRIVER]
ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
ProblemCode: No problem
BusReportedDeviceDesc: HP TrueVision HD
Mother: USB\VID_064E&PID_E263\HF1016-T821-SE01-VH-R01.00.05
DriverProblemDesc: n/a
UpperFilters: n/a
LowerFilters: n/a
Battery: \Driver\ksthunk,\Driver\usbvideo,\Driver\usbfilter,\Driver\ACPI,\Driver\usbccgp
ContainerCategory: Imaging
Please help solve this problem.
Hello RPrasad, welcome to the Forums of HP.
I see that you have a problem with the sound in your headphones with your laptop. I will try to help you with this.
Have you tried another headset to see if the problem occurs from there also? It is preferable to exclude the logical hardware first.
If the problem does not form several headphones so I suggest to start with this document: audio speakers (Windows 8) No. (the steps can be applied to any sound problem)
If this fails to solve the problem, as your not sure of any changes made to the laptop. Your next option would be to do a system refresh. This document can help you on how to do it: Refresh Your PC to solve problems (Windows 8).
I'll leave you with this, I would like to know how it goes for you.
Thanks for posting on the HP Forums.
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