must take windows.old off the computer, how can I copy all documents to 8.1 documents?

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  1. download the free program Recuva by http://www.filehippo.com/download_recuva/ select a drive from the drop-down and click Scan to list everything > check Filename > Recover to recover all deleted files.

  2. in the alternative, the free food program here http://www.snapfiles.com/get/restoration.html