My account has been blocked, but has since been validated, and told me that a new password be sent but a week later I have not yet received it?

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• has confirmed a refund, have not yet received

  I made a purchase on 23/09/16 and received a refund confirmation email 24/09/16. I still have not received my refund. I want to return my $19.99, so how can / should I do?

  If the return is a credit card, it might take a few weeks to cross. If your iTunes account (you have logged off and on the account?), it should have appeared now, in this case contact iTunes support once again, including your file number

• I am very angry--tried to login, but my password didn't work, so sent a request to paawd but have not yet received.

  tried to connect but my password does not work so sent a request for password recovery, but still have not received the email I am VERY upset - I used the two Thunderbird & FireFox12-15 years - I totally uncomfortable having to change my password after all this time. While I do not understand that this program (s) is created, modified, and implemented by different people, but this isn't an excuse for incompetence! In many programs, web sites and applications do not work properly and I am really disgusted by it.

  Password for what? Your email? It's between you and your email provider.
  At least be thwarted by the right person.

• I bought a subscription week ago, but I have not yet received.

  So my question is: how long it takes? I ordered all the packages CC, 24 November, and I don't always have it.

  Once you buy creative Cloud, you just install the creative Cloud Desktop application and use it to install the applications.

  Please refer to:

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• I downloaded my teacher licensing and Adobe Creative Suite 5.5 design standard, student and it loads ed.  I expect an email finish but I don't him have not received yet, I had the serial number registered in and everything should be good to go.

  I downloaded my software license teaching Creative Suite 5.5.  I all loaded fine in my Mac, but at the end of the download it gave me a message that I needed to check my e-mail address for other measures to be able to use the software.  I have not yet received this email.  I had my email listed as < deleted by the moderator >

  Is there something that I need to show as proof of being a student again?   I had to abandon my student ID number in order to get the serial number.  I did not use if my e-mail address student. If this is the question I can provide that also.  < deleted by the moderator >

  Help.  Please

  Erdygirl please be aware that you post on a public forum.  I've removed your personal information from your previous post.

  Please check your account at http://www.adobe.com/ to locate your serial number.  You can find more information on how to locate your serial number to find your serial number fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

• Hard drive has been corrupted and replaced it with the new hard drive but couldn't get the windows genuine back 8

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  Hello Vishal,

  Welcome to the Microsoft community. I appreciate your efforts to resolve the issue. I will certainly help you with the problem you are experiencing.

  If you purchased a computer with installed OEM Windows 8 on it, there could be a sticker on the Tower, or in the back (in the case of a laptop) with the product key to this topic. If there is no sticker, he can be preinstalled on your system BIOS.

  See the suggestions posted by Andre Da Costa replied on March 7, 2013.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_install/how-to-get-Windows-8-product-key-in-preloaded/ea0e53ae-3506-4ba2-a092-f266ece7072f?auth=1

  In addition to this, see:

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  If the problem persists, you can contact the manufacturer of the hardware for the same thing and check.

  Hope this information was useful.

• My hotmail account has certainly was hacked and used to change the DNS settings on a vauable domain name registration.

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  How can I contact Hotmail security ASAP?

  Hi JoePiecora,

  Thanks for posting your question in the Microsoft answers Forum. For any question on Hotmail, please visit the following link:

  http://windowslivehelp.com/forums.aspx?ProductID=1

• I downloaded the trial version of ambient light recently and have not yet used.  It seems that someone in Uruguay has hacked my email account.  Can someone give me advice on how to handle this?  I have no intention of submitting a credit cardnum

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  Start buying, security of your email account. After that when you go to buy the LR or the photographers subscription plan, you will be on the secure site of Adobe and has nothing to do with your e-mail account that is currently being hacked.

• I just added a new user and it says the e-mail was sent, but the user has not yet received it. Y at - it a period?

  I just added a new user and it says the e-mail was sent, but the user has not yet received it. Y at - it a period?

  Anyone had this same problem? I'm doing something wrong?

  Hi Jesse,.

  Please follow did not receive expected Adobe email

  I hope this helps!

  Kind regards

  Sheena

• I sign creative photography cloud in March 2014, at that time was include 20 GB of free web space, and also the Prosite, now Adobe out of this and told me that I never had this has always been just 2 GB.

  I sign creative photography cloud in March 2014, at that time was include 20 GB of free web space, and also the Prosite, now Adobe out of this and told me that I never had this has always been just 2 GB.

  This happen with others, they just change and cut without notice?

  Please check the storage now & confirm, it should be 20 GB now, let me know in case of any question.

  Concerning

  Stéphane

• I've updated to LR6.4 today and since then have been unable to import photos.  Always comes the following message is displayed:-certain import operations have not been executed.  The following files were not imported because they could not be read.  I don

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  Hi lindaw,.

  Looks like that the destination location is not set correctly.

  Make sure the destination in the import window location is set correctly and has full read and write permissions.

  Kind regards

  Claes

• I changed my apple ID password. I restarted my computer and my iphone. My new password works with my laptop, but not my iphone.

  I changed my apple ID password. I restarted my laptop and my iphone. My new password works on my laptop but not on my iphone, I can't update my applications.

  iowaoma wrote:

  I changed my apple ID password. I restarted my laptop and my iphone. My new password works on my laptop but not on my iphone, I can't update my applications.

  Apps are tied to apple id and password that was used to download/purchase it.

  Try your old password and see if you can update or not.

• Ipad 4 have not yet active, but I bought it two years ago. That's why I change the new ipad 4

  Suppport dear Apple

  I bought the ipad 4 two years ago, but I have not yet active my ipad 4. Now, Ipad4 does not work, so I could change the new ipad from Apple care.

  My ipad series 4: DMPK49HJF192

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  Thank you all

  Please you not to Apple here.

  Contact Apple for support and service

• Why do I images allowed in my library and I have not yet bought something? Why my library say I have 17 images, but I only see 9? Why can I not see a button "buy"? So frustrating, I want just to save pictures in my library to use as drafts

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  Hello

  Please check the following for more information on the use of Adobe Stock:

  Adobe Stock help | Adobe Stock learn & support

  Currently, you have 6 allowed pictures and 22 available.

  Kind regards

  Bev

• I bought Photoshop element 14, but got the version of Windows, not Mac I wanted. Is it possible to change? I have not yet downloaded. And is it possible to contact Adobe to have an answer?

  I bought Photoshop element 14, but got the version of Windows, not Mac I wanted. Is it possible to change? I have not yet downloaded. And is it possible to contact Adobe to have an answer?

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.