My account is 99% full and won't let me delete emails and pictures to make room.

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  Hi Ranw,

  ·        What is the error message when you try to change parental controls?

  ·        Have you been able to make any changes on this computer from your account earlier?

  You can follow the steps below and check if you can make changes to the parental controls on your computer.

  Step 1:

  Disable UAC (User Account Control) and check the result. Access the link below and follow the steps to disable UAC.

  http://Windows.Microsoft.com/en-us/Windows-Vista/turn-user-account-control-on-or-off

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  Step 2:

  I suggest to create a new administrator account and log later in the new administrator account, try to set parental controls and check if it works.

  Create a user account:http://windows.microsoft.com/en-US/windows-vista/Create-a-user-account

  Check out the link below to check if the parental control is properly set:

  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-parental-controls

  I hope this helps. Let us know the result.

  Thank you and best regards,

   

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.