My Acer laptop stop by itself due to overheating, where can I get it checked/fixed?

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  2. do you get an error message? If Yes, what is the full and exact error message?

  3. do you get a blue error screen?

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  I suggest you to disable the auto restart to avoid unwanted restarts on the failure of the system and note the error message.

  a. when your computer starts up keep press F8 on your keyboard until you get the Advanced Boot Options screen.
  b. now, use the arrow keys, select disable automatic system error reboot and press ENTER.

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  Hello

  I suggest you perform a clean boot to verify if a third party application or service is the cause of the problem.

  Refer to this link for help:
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  Steps to perform a clean boot:
  a. click the ORB start on your desktop
  b. type msconfig in the search box and press ENTER.
  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
  c. in the general tab, click Selective startup.
  d. under Selective startup, clear the check box load startup items.
  e. click on the Services tab, select the hide all Microsoft Services check box and then click Disable all.
  f. click OK.
  g. When prompted, click on restart.

  NOTE: Please check that you start your computer in normal mode when you are finished troubleshooting. Followstep 7 of the article mentioned above.

  Kind regards
  Afzal Taher-Microsoft Support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

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  Hello, Carmen

  Unfortunately there is no magic solution, but overheating may be the reason why your laptop turns off suddenly and without warning.

  A year and three months is enough time for laptop full of dust. As a first step, I recommend professional cleaning. Believe me after that this laptop will be able to 'breathe' and will work much more quiet and well sure without going out.