My Acrobat Pro 11 appears msg 16 "Please uninstall and reinstall" what I've done 4 times already, so I run it and get the same msg
My Acrobat Pro 11 appears msg 16 "Please uninstall and reinstall" what I've done 4 times already, so I run it and get the same msg. I spent 4 hours chatting with Adobe engineers who have not helped.
Hello
Sorry for the delay in reply!
Please run as administrator (right click on the Acrobat icon & then run as administrator).
You can check error: 16
Acrobat X Pro: Configuration error when viewing PDF files
The first step should help resolve the issue.
Let us know if this helps!
Tags: Acrobat
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nothing to add
Hello!
It seems that you do not use the latest version of Firefox. Please update and try again: http://www.mozilla.org/firefox
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I bought a subscription to Acrobat Pro DC but when I use it, and I am connected, he said at the bottom right I use a trial which has only 29 days to use (yesterday it was 30)
Hi terryc75227591,
Please contact our customer service, they will help you to get it fixed.
Follow this link Contact Customer Care, sign in using your Adobe ID & click on "still need help? Contact us"button to launch the chat/call.
Kind regards
Nicos -
I already bought an Adobe Acrobat Pro DC with order number: 10617099159, but unfortunately, I made a mistake choosing the upgrade instead of the full version. I already made the payment of US$ 199.00. is there a chance to pay deference and get the full version stander? Please advise.
Do not worry, you must contact Adobe technical support, they will certainly check and assist you accordingly.
You can simply cancel this order and then to order the full version.
[Click the button still need help and select the Chat option.]
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Acrobat Pro XI corrupt but cannot be uninstalled; now what?
I'm running Windows 7 Pro. My Pro XI Acrobat properly installed one a few months ago but now seems to be corrupted (when I try to open the program I get an error message "error application of transformations. Check that specified transform paths are valid. "When I tried to uninstall Acrobat Pro XI I get the same error message. Now what?
Hi charles,
Please post on the Adobe forums.
Please use the cleanup tool to completely uninstall the Acrobat software, and then reinstall Acrobat XI on your computer:
Download Adobe Reader and Acrobat cleaning tool - Adobe Labs
If this is not enough, then please visit the below mentioned link doc KB and try the solution for error 1624 mentioned:
Let me know how it goes.
Kind regards
Ana Maria
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So I installed CS6 on my Z210 Windows 7 workstation. But when I go to open half of the programs, in particular first Pro I get this message...
Configuration error
Please uninstall and reinstall the product.
If this problem persists, contact Adobe technical support for assistance, and
mention the error code displayed at the bottom of this screen.Error: 1
http://www.Adobe.com/support/
I could really use some help here. What really gets me, is apparently the Adobe customer service does not all calls. Are you kidding me?
Any help would be greatly appreciated.
I found a similar situation here on this forum, but I still have questions:
http://www.techyv.com/questions/Adobe-Photoshop-CS6-error-code-1Hello
Method 1:
I would say allowing you to run the FIXIT from the link provided and check if it helps.
Solve problems with programs that cannot be installed or uninstalled
http://support.Microsoft.com/mats/program_install_and_uninstall/
Method 2:
If the problem persists, you can start the computer in a clean boot state, and then try to install the program.
This could happen if one of the substantive programmes is in conflict with the proper functioning of your computer. To help resolve the error and other messages, you can start Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7 http://support.microsoft.com/kb/929135
Note: when you are finished troubleshooting, follow step 7, mentioned in the article to start the computer to a normal startup.
Hope this helps and keep us informed if you need help.
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"Configuration error please uninstall and reinstall the product.
I had CS5.1 installed for a few years now, I tried to run Photoshop and I had 'Configuration Error Please uninstall and reinstall the product', as well as tips contact the Adobe Support if the problem recurs. Contact the Support from Adobe is a bit like Super Bowl tickets I decided to not not start here.
Anyone know the cause of this? There is something much less time than the uninstalling and reinstalling that can fix? My computer broke down several times recently, I'm Mac OS 10.6.8 and it seems to be a feat Flash or Java, Firefox is sensitive to what I fixed with NoScript and a Flash Disabler that can be linked, I am not sure. Photoshop is not running during one of the accidents.
I do not have a backup of my Applications folder that still works fine (on another machine), a restore would fix this?
reset your preferences-
Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
Adobe media encoder: https://forums.adobe.com/thread/1713540
Legacy: http://helpx.adobe.com/after-effects/using/preferences.html
Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
InDesign: https://forums.adobe.com/thread/526990
Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
If that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall
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We had WIN XP pro on a computer, but then uninstalled and installed Win 7. We can now use the uninstalled version of Win xp Pro on another computer? Key # [redacted]
The game, December 23, 2010 17:32:06 + 0000, Billy2b wrote:> We had WIN XP pro on a computer, but then uninstalled and installed Win 7. We can now use the uninstalled version of Win xp Pro on another computer? Key # [redacted]Since you posted your product key on a public web site, it has nowalmost certainly already been copied and used by hackers all over theworld. This means that Microsoft disables this button so it can't bemore used.Please, in the future, never publish your key like this.But leaving that aside for the moment, to answer your question, ifIt is a key to the retail sale, Yes, you can use it on another computer. If it's aOEM key, no you can't.Ken Blake (MS-MVP)
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I have a new computer with Windows 10 and I use Acrobat 9.0 Standard of my old computer (Windows 7). I download the program from Adobe, and when I install it then I put my serial number and get the response "is not a number valid serial. What should do? I have an account at Adobe with all my serial number
Hi rolfb13339293,
I would like to inform you that acrobat 9 is not compatible with windows 10.
You can check system requirements here: Adobe Acrobat required configuration
The latest version is Acrobat DC.
Please let us know if you need additional assistance.
Concerning
Sarojini
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I'm trying to download the trial version for Acrobat DC edit PDF files, but when download initializes, it gets to 11%, gets stuck, then gives the message "request from Web Get failed. I canceled, downloaded the installer again and got the same result. I'm on a PC running Windows 8. Any suggestions?
Hiddm93421458,
Restart your system and then try again to install Acrobat Reader DC using this link Download Adobe Acrobat free trial | Acrobat Pro DC.
Let me know if the problem persists.
Kind regards
Nicos
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first items 12, new installation, serial No. accepted, installed and started again, but does not run. I get the following msg-box: ' LoadLibrary failed with error 126: Das angegebene Modul wurde nicht found.» Installation in German on WIN7 64 bit professional, Samsung SSD. What can I do to run this program?
Jürgen Freund
First 12 items on Window 7 64-bit. What card card video/graphic fact your computer use - AMD Radeon?
I found this YouTube video about the error 126 precisely to solve the problem.
How to fix the ERROR 126 when you open programs OpenGL - YouTube
The link was provided in an old thread from 2013 here by the ID danneomarre (see post 6 of the next thread)
LoadLibrary failed with error 126: could not find the necessary
Please let us know if it worked for you.
Thank you.
RTA
Add on... When everything is OK and work, update the 12 to 12.1 update using Help Menu/implementation of an open project.
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I got my Pro iPad with wifi and cell phone. There was no SIM card. I'll go to the carrier and get the card SIM on their part is there a reason I need Apple SIM card?
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Hello
- What were the changes made before the problem occurred?
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http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter
If above does not work, try contacting Lexmark support for assistance.
http://www1.Lexmark.com/en_US/global-services/customer-support-services/index.shtml
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