My Adobe XI shows only gray pages when I try to scan to my drive to an Epson WF-3540.  It is apparent from the file that it is a multiple KB pdf file.  To read it, I have to send by e-mail to myself and let the online mail reader to open.  Can analyze jpg

Is there a compatibility issue with Adobe Reader XI 11.0.10 and the program scan pdf FRO a WF-3540 Epson All In One?  Is this a problem with Epson?  Is it because the "source" shown in the properties of an Epson is a PDF of xx 5. ?  I do not understand why I can e-mail question and get it to appear in the Adobe Reader online, but if I try to record on my drive it comes out with blank pages (grey) again. Is this a problem with Win7?  Help me I have a lot of scanning to do and know just everything was fine until ten days two weeks ago.  Don't know if an update for Epson, Win7 or Adobe may problem.

Try to edit > preferences > Page Display > content and information of the Page. Make sure that 'See the large images' are checked.

Tags: Acrobat

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