My Air iPad screen has locked and now the screen is black can not disable either help

HHelp my iPad locked up Air, tried to turn it off but nothing happened and now the screen is black, what should I do?

Try resetting your device. This will not erase your data stored on that device.

  • Press and hold the sleep/wake button
  • Press and hold the Home button
  • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

Alternatively, you can go to settings - general - reset - Reset all settings

If that doesn't work, restore your device to factory settings. Please note that this will delete the data on your device.

Take a look this Apple Support article: use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.

As a final step, try recovery mode. Turn off your unit, then plug it to your computer with the hold home button. Hold down Home button until you see the logo of iTunes on the screen of your device. After that on your computer, you should see the iTunes window saying that your device needs to be restored to factory settings. Click Restore.

More info here:

If these steps do not work, contact Apple and ask for help.

Tags: iPad

Similar Questions

Maybe you are looking for

  • MacBook hard drive failure

    The hard drive on my MacBook (2011) crashed. I could not successfully reinstall OS X (it try to install Mountain Lion - perhaps because of the age of the MacBook). Bit then it crashes when it does real settle. Can I create a new partition and try to

  • Can I use two hard drives in the Qosmio G40-10th

    Anyone know if it is possible to install two hard drives in this laptop. I read simewhere that it had to be two slots hard drive in it?If so where is it located?Ther would be all issues around extra heat that could be generated etc.? I have had mine

  • Satellite L500D PSLT9A - 01E022 Realtek Ethernet Driver missing Family

    We lost the driver for Realtek family Ehernet LAN broadband and could not find a download which accepts even the laptop. All have been XP or Vista and the laptop refuses to accept. Anyone able to help please?

  • Qosmio F32A upgrade OS from XP to Win7 pro

    Hi... when I go to load win7... She asked signed RAID drivers to install... I don't see the drive to activate win7 continue... someone can help please?

  • X 1 mSata drive - how to order?

    I am looking to buy a 1 X and can't find an option to control the mSata player. I tried the chat on the web site and the seller didn't know what I was talking about. Isn't it offered now? Thank you!