My Alienware 17 R3 has only a 4 GB GTX980M but I ordered a GTX980M 8 GB!

Hello to everyone in the forum.

Just got my Alienware 17 R3 and my disappointment GPUz and 3DMark advise the GTX980M a 4096 MB of video memory when I bought specially a 8096 MB GTX 980 M.

I checked the Dell Alienware site again and when you build your laptop spec, they offer it with a GTX980M 8 GB. Surely, this is misadvertising here in England?

Anyone find this?

Your comments would be appreciated.

EDIT: I've had confirmed for Dell UK they'll send me the amplifier. Good solution for all parties. Much cheaper for Dell to make a return and refund and I get a still perfectly feasible portable machine, which can be transformed into a stationary Monster home :-)

I don't think it's an offer they make, I think it's a bargain if you don't ask you don't get. Schneeball post this in the other thread for this topic:

"

Posted by

Schneeball

on 24 December 2015 14:44

I called, 0800 028 2660 (phone) number option 5, explain the situation and then they will put you through the senior customer service, tell them you want an amplifier as the card provided is not suitable for use.

Here is the email of ladys I've dealt with [email protected], the name of the woman is also Sravanthi C S

"

Tags: Dell Products

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