My any froze for an update...

I waited for 5 hours for an updated install and finally had recourse to turn my computer, and after a lot of safe mode try my computer finally allowed me to access the desktop. However, I can't get on the internet in safe mode. When I start Windows normally I can't go on the internet, I can not run checks even diagnostic oe run Live OneCare. I can do, or should I take it in a computer store where they can help me?

In addition to this problem, I ran a system restore and get to the Welcome screen, but after it seems that its about to load, the screen goes black and all I see is the mouse cursor.

Hello

Perform a clean boot on the computer in safe mode and then try to start up the computer in normal mode and check.

http://support.Microsoft.com/kb/929135

Now if you are not able to boot up to the desktop and then try to run the nrepair to start using Windows Vista DVD:
http://windowshelp.Microsoft.com/Windows/en-us/help/5c59f8c1-b0d1-4F1A-AF55-74f3922f3f351033.mspx

See you soon... :))

Tags: Windows

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