My Apple TV seems to keep crashing everytime that Netflix is worn out - I know not what to do?

Whenever Apple TV serves to Netflix, it crashes and turns off completely. The light goes out on the box and the only way to try to get it working again is to turn off everything completely and start again! Even then, sometimes it doesn't work and it remains off completely.

Restoration

Restore your Apple TV to its factory settings - Apple Support

Tags: Apple TV

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    6 com.apple.Flexo 0x0000000104c0b473-[FFPlayerScheduledData waitAndCheckTokenForAsyncError:contextNum:] + 307

    7 com.apple.Flexo 0x0000000104c0da4e-[FFPlayerScheduledData customHGRenderQueueJobCallback:theJob:] + 4206

    8 com.apple.Flexo 0 x 0000000104773040-[FFHGAsyncCustomJob _runCallback:] + 208

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    11 com.apple.Helium.HeliumRender 0 0000000108425340 HGRenderExecUnit::RunLoop() + 1584 x

    12 com.apple.Helium.HeliumRender 0x0000000108424cfe StartRenderExecUnitFunc(void*) + 14

    13 libsystem_pthread.dylib 0x00007fff8c3b299d _pthread_body + 131

    14 libsystem_pthread.dylib 0x00007fff8c3b291a _pthread_start + 168

    15 libsystem_pthread.dylib 0x00007fff8c3b0351 thread_start + 13

    Line 21: com.apple.helium.rq.gpu - ru1.vs0

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    2 com.apple.Helium.HeliumRender 0x00000001084fada3 HGSynchronizable::Wait() + 51

    3 com.apple.Helium.HeliumRender 0x000000010842fa69 HGRenderQueue::GetRenderJob (HGRenderExecUnit *, HGRenderJob *) + 441

    4 com.apple.Helium.HeliumRender 0x0000000108424e0a HGRenderExecUnit::RunLoop() + 250

    5 com.apple.Helium.HeliumRender 0x0000000108424cfe StartRenderExecUnitFunc(void*) + 14

    6 libsystem_pthread.dylib 0x00007fff8c3b299d _pthread_body + 131

    7 libsystem_pthread.dylib 0x00007fff8c3b291a _pthread_start + 168

    8 libsystem_pthread.dylib 0x00007fff8c3b0351 thread_start + 13

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    0 libsystem_kernel.dylib 0x00007fff8e583db6 __psynch_cvwait + 10

    1 libsystem_pthread.dylib 0x00007fff8c3b3728 _pthread_cond_wait + 767

    2 com.apple.Helium.HeliumRender 0x00000001084fada3 HGSynchronizable::Wait() + 51

    3 com.apple.Helium.HeliumRender 0x0000000108431da0 HGRenderQueue::GetPBOReadbackJob (HGPBOReadbackExecUnit *, HGPBOReadbackJob *) + 80

    4 com.apple.Helium.HeliumRender 0x0000000108423fbb HGPBOReadbackExecUnit::RunLoop() + 171

    5 com.apple.Helium.HeliumRender 0x0000000108423efe StartPBOExecUnitFunc(void*) + 14

    6 libsystem_pthread.dylib 0x00007fff8c3b299d _pthread_body + 131

    7 libsystem_pthread.dylib 0x00007fff8c3b291a _pthread_start + 168

    8 libsystem_pthread.dylib 0x00007fff8c3b0351 thread_start + 13

    Thread 23: com.apple.helium.rq.pbo - rbu1.vs0

    0 libsystem_kernel.dylib 0x00007fff8e583db6 __psynch_cvwait + 10

    1 libsystem_pthread.dylib 0x00007fff8c3b3728 _pthread_cond_wait + 767

    2 com.apple.Helium.HeliumRender 0x00000001084fada3 HGSynchronizable::Wait() + 51

    3 com.apple.Helium.HeliumRender 0x0000000108431da0 HGRenderQueue::GetPBOReadbackJob (HGPBOReadbackExecUnit *, HGPBOReadbackJob *) + 80

    4 com.apple.Helium.HeliumRender 0x0000000108423fbb HGPBOReadbackExecUnit::RunLoop() + 171

    5 com.apple.Helium.HeliumRender 0x0000000108423efe StartPBOExecUnitFunc(void*) + 14

    6 libsystem_pthread.dylib 0x00007fff8c3b299d _pthread_body + 131

    7 libsystem_pthread.dylib 0x00007fff8c3b291a _pthread_start + 168

    8 libsystem_pthread.dylib 0x00007fff8c3b0351 thread_start + 13

    Line 24: com.apple.helium.rq.pbo - rbu2.vs0

    0 libsystem_kernel.dylib 0x00007fff8e583db6 __psynch_cvwait + 10

    1 libsystem_pthread.dylib 0x00007fff8c3b3728 _pthread_cond_wait + 767

    2 com.apple.Helium.HeliumRender 0x00000001084fada3 HGSynchronizable::Wait() + 51

    3 com.apple.Helium.HeliumRender 0x0000000108431da0 HGRenderQueue::GetPBOReadbackJob (HGPBOReadbackExecUnit *, HGPBOReadbackJob *) + 80

    4 com.apple.Helium.HeliumRender 0x0000000108423fbb HGPBOReadbackExecUnit::RunLoop() + 171

    5 com.apple.Helium.HeliumRender 0x0000000108423efe StartPBOExecUnitFunc(void*) + 14

    6 libsystem_pthread.dylib 0x00007fff8c3b299d _pthread_body + 131

    7 libsystem_pthread.dylib 0x00007fff8c3b291a _pthread_start + 168

    8 libsystem_pthread.dylib 0x00007fff8c3b0351 thread_start + 13

    Line 25: com.apple.flexo.player - rendered (read)

    0 libsystem_kernel.dylib 0x00007fff8e583db6 __psynch_cvwait + 10

    1 libsystem_pthread.dylib 0x00007fff8c3b375e _pthread_cond_wait + 821

    2 com.apple.Foundation 0x00007fff85be58cd-[NSCondition waitUntilDate:] + 348

    3 com.apple.Flexo 0x0000000104c0b757-[FFPlayerScheduledData waitForFlattenedImagesBeforeDate:] + 87

    4 com.apple.Flexo 0x00000001047b2d8d-[FFPlayer _renderVideo] + 8653

    5 com.apple.Flexo 0x00000001047b58c4-[inactive FFPlayer] + 196

    6 com.apple.Flexo 0x000000010479c136-[FFPlayer playerRenderThreadMain:] + 294

    7 com.apple.Foundation 0x00007fff85b95e64 __NSThread__start__ + 1351

    8 libsystem_pthread.dylib 0x00007fff8c3b299d _pthread_body + 131

    libsystem_pthread.dylib 9 0x00007fff8c3b291a _pthread_start + 168

    10 libsystem_pthread.dylib 0x00007fff8c3b0351 thread_start + 13

    Line 26: com.apple.flexo.time - rate-change-controller

    0 libsystem_kernel.dylib 0x00007fff8e583db6 __psynch_cvwait + 10

    1 libsystem_pthread.dylib 0x00007fff8c3b3728 _pthread_cond_wait + 767

    2 com.apple.Flexo 0x000000010479a45d TimeRateChangeController::threadFunction() + 93

    3 com.apple.Flexo 0x00000001047c172c TimeRateChangeController::thread_routine(void*) + 60

    4 libsystem_pthread.dylib 0x00007fff8c3b299d _pthread_body + 131

    5 libsystem_pthread.dylib 0x00007fff8c3b291a _pthread_start + 168

    6 libsystem_pthread.dylib 0x00007fff8c3b0351 thread_start + 13

    : 27 com.apple.flexo.start - base of time-thread of the

    0 libsystem_kernel.dylib 0x00007fff8e57dfae semaphore_wait_trap + 10

    1 com.apple.Flexo 0x00000001049d87b8::Run() + 392 WorkerThread

    2 com.apple.Flexo 0x000000010494b52f Thread::RunHelper(void*) + 47

    3 libsystem_pthread.dylib 0x00007fff8c3b299d _pthread_body + 131

    4 libsystem_pthread.dylib 0x00007fff8c3b291a _pthread_start + 168

    5 libsystem_pthread.dylib 0x00007fff8c3b0351 thread_start + 13

    28 phone: NetworkLoad

    0 libsystem_kernel.dylib 0x00007fff8e57df72 mach_msg_trap + 10

    1 libsystem_kernel.dylib 0x00007fff8e57d3b3 mach_msg + 55

    2 com.apple.CoreFoundation 0x00007fff8fb6a1c4 __CFRunLoopServiceMachPort + 212

    3 com.apple.CoreFoundation 0x00007fff8fb6968c __CFRunLoopRun + 1356

    4 com.apple.CoreFoundation 0x00007fff8fb68ed8 CFRunLoopRunSpecific + 296

    5 com.apple.GeoServices 0x00007fff99e33d86 _runNetworkThread + 445

    6 libsystem_pthread.dylib 0x00007fff8c3b299d _pthread_body + 131

    7 libsystem_pthread.dylib 0x00007fff8c3b291a _pthread_start + 168

    8 libsystem_pthread.dylib 0x00007fff8c3b0351 thread_start + 13

    Line 29: CVDisplayLink

    0 libsystem_kernel.dylib 0x00007fff8e583db6 __psynch_cvwait + 10

    1 libsystem_pthread.dylib 0x00007fff8c3b3728 _pthread_cond_wait + 767

    2 com.apple.CoreVideo 0x00007fff8e404f76 CVDisplayLink::runIOThread() + 676

    3 com.apple.CoreVideo 0x00007fff8e4049a9 startIOThread(void*) + 147

    4 libsystem_pthread.dylib 0x00007fff8c3b299d _pthread_body + 131

    5 libsystem_pthread.dylib 0x00007fff8c3b291a _pthread_start + 168

    6 libsystem_pthread.dylib 0x00007fff8c3b0351 thread_start + 13

    30 wire: CVDisplayLink

    0 libsystem_kernel.dylib 0x00007fff8e583db6 __psynch_cvwait + 10

    1 libsystem_pthread.dylib 0x00007fff8c3b3728 _pthread_cond_wait + 767

    2 com.apple.CoreVideo 0x00007fff8e404f76 CVDisplayLink::runIOThread() + 676

    3 com.apple.CoreVideo 0x00007fff8e4049a9 startIOThread(void*) + 147

    4 libsystem_pthread.dylib 0x00007fff8c3b299d _pthread_body + 131

    5 libsystem_pthread.dylib 0x00007fff8c3b291a _pthread_start + 168

    6 libsystem_pthread.dylib 0x00007fff8c3b0351 thread_start + 13

    Line 31: com.apple.appkit - heartbeat

    0 libsystem_kernel.dylib 0x00007fff8e58410a __semwait_signal + 10

    1 libsystem_c.dylib 0x00007fff8ca8fd17 nanosleep + 199

    usleep libsystem_c.dylib 2 0x00007fff8ca8fc0a + 54

    3 com.apple.AppKit 0x00007fff98f733e4-[NSUIHeartBeat _heartBeatThread:] + 2181

    4 com.apple.Foundation 0x00007fff85b95e64 __NSThread__start__ + 1351

    5 libsystem_pthread.dylib 0x00007fff8c3b299d _pthread_body + 131

    6 libsystem_pthread.dylib 0x00007fff8c3b291a _pthread_start + 168

    7 libsystem_pthread.dylib 0x00007fff8c3b0351 thread_start + 13

    Line 32: CVDisplayLink

    0 libsystem_kernel.dylib 0x00007fff8e583db6 __psynch_cvwait + 10

    1 libsystem_pthread.dylib 0x00007fff8c3b375e _pthread_cond_wait + 821

    2 com.apple.CoreVideo 0x00007fff8e4050d8 CVDisplayLink::waitUntil (unsigned long long) + 232

    3 com.apple.CoreVideo 0x00007fff8e404ed1 CVDisplayLink::runIOThread() + 511

    4 com.apple.CoreVideo 0x00007fff8e4049a9 startIOThread(void*) + 147

    5 libsystem_pthread.dylib 0x00007fff8c3b299d _pthread_body + 131

    6 libsystem_pthread.dylib 0x00007fff8c3b291a _pthread_start + 168

    7 libsystem_pthread.dylib 0x00007fff8c3b0351 thread_start + 13

    Line 33:

    0 libsystem_kernel.dylib 0x00007fff8e583db6 __psynch_cvwait + 10

    1 libsystem_pthread.dylib 0x00007fff8c3b3728 _pthread_cond_wait + 767

    2 com.apple.AppleGVAFramework 0x00007fff8d1adf33 0x7fff8d170000 + 253747

    3 com.apple.AppleGVAFramework 0x00007fff8d1adaf5 0x7fff8d170000 + 252661

    4 libsystem_pthread.dylib 0x00007fff8c3b299d _pthread_body + 131

    5 libsystem_pthread.dylib 0x00007fff8c3b291a _pthread_start + 168

    6 libsystem_pthread.dylib 0x00007fff8c3b0351 thread_start + 13

    Thread 34: Dispatch queue: com.apple.root.default - qos

    0 libsystem_kernel.dylib 0x00007fff8e583db6 __psynch_cvwait + 10

    1 libsystem_pthread.dylib 0x00007fff8c3b375e _pthread_cond_wait + 821

    2 com.apple.Foundation 0x00007fff85be58cd-[NSCondition waitUntilDate:] + 348

    3 com.apple.Foundation 0x00007fff85be572c-[NSConditionLock lockWhenCondition:beforeDate:] + 232

    4 com.apple.Flexo 0x00000001047d21fb-[FFPrerollSync waiting] + 43

    5 com.apple.Flexo 0 x 0000000104914399-[FFStreamAudioRenderContext prepareRenderFrames:] + 553

    6 com.apple.Flexo 0x00000001049143fa-[FFStreamAudioRenderContext renderFrames:buffers:framesRendered:] + 42

    7 com.apple.Flexo 0x0000000104914af9-[FFStreamAudio render: withFormat:forTime:andFrames: channels:] + 953

    8 com.apple.Flexo 0x0000000104914c70-[FFStreamAudio render: withFormat:forTime:] + 80

    com.apple.Flexo 9 0x0000000104e24568 FFPeaks::WaveformData:generate(NSObject<FFAssetContainerProtocol>*,_FFPeaks::Key_const&,_FFStreamAudio*,_unsigned_int,_FFPeaks::CancelToken_const&) + 536

    10 com.apple.Flexo 0x0000000104e23c02 FFPeaks::newPeaksForKey (FFPeaks::Key const &, < FFAssetContainerProtocol > NSObject *, long, long long, bool, char, FFStreamAudio *, signed int *, FFPeaks::CancelToken const &) + 2738

    11 com.apple.Flexo 0x0000000104e22926 FFPeaks::peaksForRequest (FFThumbnailRequest *, signed char, signed char, unsigned int) + 2742

    12 com.apple.Flexo 0x0000000104e2500b-[FFAudioWaveformGenerator peaksDataForRequest: synchronous mode: waveformHandlePixels:] + 363

    13 com.apple.Flexo 0x0000000104e290a8 newAudioImage (CGImage *, FFThumbnailRequest *, signed the tank) + 824

    14 com.apple.Flexo 0x0000000104e2884a __52-[FFThumbnailRequestManager _backgroundTask:onTask:] + 74 _block_invoke_2

    15 libdispatch.dylib 0x00007fff944a593d _dispatch_call_block_and_release + 12

    16 libdispatch.dylib 0x00007fff9449a40b _dispatch_client_callout + 8

    17 libdispatch.dylib 0x00007fff9449e29b _dispatch_root_queue_drain + 1890

    18 0x00007fff9449db00 _dispatch_worker_thread3 + 91 libdispatch.dylib

    19 libsystem_pthread.dylib 0x00007fff8c3b24de _pthread_wqthread + 1129

    20 libsystem_pthread.dylib 0x00007fff8c3b0341 start_wqthread + 13

    35 thread: Dispatch queue: com.apple.root.default - qos

    0 libsystem_kernel.dylib 0x00007fff8e583db6 __psynch_cvwait + 10

    1 libsystem_pthread.dylib 0x00007fff8c3b375e _pthread_cond_wait + 821

    2 com.apple.Foundation 0x00007fff85be58cd-[NSCondition waitUntilDate:] + 348

    3 com.apple.Flexo 0x0000000105430d4a-[FFSourceVideoFig waitForCachedImageCharacteristics:forSpatialQuality:beforeDate:] + 138

    4 com.apple.Flexo 0x000000010543bee7-[FFScheduleTokenVTDecode _waitForCachedCharacteristicsBeforeDate:] + 87

    5 com.apple.Flexo 0x000000010543d6eb-[FFScheduleTokenVTDecode waitForStatusFlagsToClear:beforeDate:] + 219

    6 com.apple.Flexo 0x00000001047cf42c-[FFPassThruScheduleToken waitForStatusFlagsToClear:beforeDate:] + 60

    7 com.apple.Flexo 0x00000001047ce4cd-[FFScheduleToken prepareForImagingWithTimeout:] + 125

    8 com.apple.Flexo 0 x 0000000104803878-[FFStreamVideo newSquaredFlattenedImageAtTime:quality:temporalQuality:bypassSegmentStore:backg roundColor:returnImageMD5:] + 456

    9 com.apple.Flexo 0 x 0000000104803693-[FFStreamVideo newSquaredFlattenedImageAtTime:quality:temporalQuality:bypassSegmentStore:retur nImageMD5:] + 131

    10 com.apple.Flexo 0x0000000104e28955 __52-[FFThumbnailRequestManager _backgroundTask:onTask:] + 341 _block_invoke_2

    11 libdispatch.dylib 0x00007fff944a593d _dispatch_call_block_and_release + 12

    12 libdispatch.dylib 0x00007fff9449a40b _dispatch_client_callout + 8

    13 libdispatch.dylib 0x00007fff9449e29b _dispatch_root_queue_drain + 1890

    14 0x00007fff9449db00 _dispatch_worker_thread3 + 91 libdispatch.dylib

    15 libsystem_pthread.dylib 0x00007fff8c3b24de _pthread_wqthread + 1129

    16 libsystem_pthread.dylib 0x00007fff8c3b0341 start_wqthread + 13

    Line 36:

    0 libsystem_kernel.dylib 0x00007fff8e5845e2 __workq_kernreturn + 10

    1 libsystem_pthread.dylib 0x00007fff8c3b2578 _pthread_wqthread + 1283

    2 libsystem_pthread.dylib 0x00007fff8c3b0341 start_wqthread + 13

    Line 37: com.apple.flexo.audio - the application-io-worker threads

    0 libsystem_kernel.dylib 0x00007fff8e57dfae semaphore_wait_trap + 10

    1 com.apple.Flexo 0x00000001049d87b8::Run() + 392 WorkerThread

    2 com.apple.Flexo 0x000000010494b52f Thread::RunHelper(void*) + 47

    3 libsystem_pthread.dylib 0x00007fff8c3b299d _pthread_body + 131

    4 libsystem_pthread.dylib 0x00007fff8c3b291a _pthread_start + 168

    5 libsystem_pthread.dylib 0x00007fff8c3b0351 thread_start + 13

    Thread 38: Dispatch queue: com.apple.flexo.FFWUOQ.p

    0 libsystem_kernel.dylib 0x00007fff8e58345a __bsdthread_ctl + 10

    1 libsystem_pthread.dylib 0x00007fff8c3b29e1 _pthread_override_qos_class_end_direct + 27

    libobjc 2. A.dylib 0x00007fff8ac348a3 rwlock_tt < false >: unlockRead() + 51

    libobjc 3. A.dylib 0x00007fff8ac21e0c lookUpImpOrForward + 439

    libobjc 4. A.dylib 0x00007fff8ac1c591 objc_msgSend + 209

    5 com.apple.Flexo 0x000000010544cdff-[FFPrioritizedWorkQueue _processOne] + 127

    6 com.apple.Flexo 0x000000010544c78a __128-[FFPrioritizedWorkQueue initWithQOS:numProcessors:maxQSize:enableOvercommit:minPriority:maxPriority:sho uldRemove:processBlock:] + 26 _block_invoke

    7 libdispatch.dylib 0x00007fff9449a40b _dispatch_client_callout + 8

    8 libdispatch.dylib 0x00007fff944aa675 _dispatch_source_latch_and_call + 2235

    libdispatch.dylib 9 0x00007fff9449ea83 _dispatch_source_invoke + 983

    10 libdispatch.dylib 0x00007fff9449f200 _dispatch_queue_drain + 1207

    11 libdispatch.dylib 0x00007fff944a5707 _dispatch_queue_invoke + 549

    12 libdispatch.dylib 0x00007fff9449dd53 _dispatch_root_queue_drain + 538

    13 libdispatch.dylib 0x00007fff9449db00 _dispatch_worker_thread3 + 91

    14 libsystem_pthread.dylib 0x00007fff8c3b24de _pthread_wqthread + 1129

    15 libsystem_pthread.dylib 0x00007fff8c3b0341 start_wqthread + 13

    Thread 39: Dispatch queue: com.apple.flexo.cmmr

    0 libsystem_kernel.dylib 0x00007fff8e583db6 __psynch_cvwait + 10

    1 libsystem_pthread.dylib 0x00007fff8c3b3728 _pthread_cond_wait + 767

    2 com.apple.CoreMedia.ProAppsSupport 0x0000000104303e3c WaitOnCondition + 11

    3 com.apple.CoreMedia.ProAppsSupport 0x0000000104303c46 FigSemaphoreWaitRelative + 156

    4 com.apple.VideoToolbox.ProAppsSupport 0x000000010702b09b VTDecompressionSessionWaitForAsynchronousFrames + 196

    5 com.apple.Flexo 0x0000000105545edd CoreMediaMovieReader::decodeFrame(FFScheduleTokenVTDecode*) + 4653

    6 com.apple.Flexo 0 0000000105547015 ___ZN20CoreMediaMovieReader12processTokenEP23FFScheduleTokenVTDecode_block_invo ke + 245 x

    7 libdispatch.dylib 0x00007fff944a593d _dispatch_call_block_and_release + 12

    8 libdispatch.dylib 0x00007fff9449a40b _dispatch_client_callout + 8

    libdispatch.dylib 9 0x00007fff9449f03b _dispatch_queue_drain + 754

    10 libdispatch.dylib 0x00007fff944a5707 _dispatch_queue_invoke + 549

    11 libdispatch.dylib 0x00007fff9449dd53 _dispatch_root_queue_drain + 538

    12 0x00007fff9449db00 _dispatch_worker_thread3 + 91 libdispatch.dylib

    13 libsystem_pthread.dylib 0x00007fff8c3b24de _pthread_wqthread + 1129

    14 libsystem_pthread.dylib 0x00007fff8c3b0341 start_wqthread + 13

    Thread 40: Dispatch queue: com.apple.root.default - qos

    0 libsystem_platform.dylib 0x00007fff92689f49 _platform_memmove$ OPTION$ Haswell + 41

    1 com.apple.Flexo 0x00000001050a29d4 FFAudioSamplesCache::Block:setSamples(FFAudioBufferList_const&) + 980

    2 com.apple.Flexo 0x00000001050a4795 FFAudioSamplesCache::Request:setSamples(FFAudioBufferList_const&) + 565

    3 com.apple.Flexo 0 x 0000000105208211 FFScheduledReadAudioFile::convertAudioData(ConvertAudioBufferData*) + 1137

    4 com.apple.Flexo 0x000000010520226e FFScheduledReadAudioFile::performConvertAudioData(ConvertAudioBufferData*) + 142

    5 libdispatch.dylib 0x00007fff944a593d _dispatch_call_block_and_release + 12

    6 libdispatch.dylib 0x00007fff9449a40b _dispatch_client_callout + 8

    7 libdispatch.dylib 0x00007fff9449e29b _dispatch_root_queue_drain + 1890

    8 0x00007fff9449db00 _dispatch_worker_thread3 + 91 libdispatch.dylib

    libsystem_pthread.dylib 9 0x00007fff8c3b24de _pthread_wqthread + 1129

    10 libsystem_pthread.dylib 0x00007fff8c3b0341 start_wqthread + 13

    Line 41:

    0 libsystem_kernel.dylib 0x00007fff8e583db6 __psynch_cvwait + 10

    1 libsystem_pthread.dylib 0x00007fff8c3b3728 _pthread_cond_wait + 767

    2 com.apple.AppleGVAFramework 0x00007fff8d1adf33 0x7fff8d170000 + 253747

    3 com.apple.AppleGVAFramework 0x00007fff8d1adaf5 0x7fff8d170000 + 252661

    4 libsystem_pthread.dylib 0x00007fff8c3b299d _pthread_body + 131

    5 libsystem_pthread.dylib 0x00007fff8c3b291a _pthread_start + 168

    6 libsystem_pthread.dylib 0x00007fff8c3b0351 thread_start + 13

    Line 42:

    0 libsystem_kernel.dylib 0x00007fff8e5845e2 __workq_kernreturn + 10

    1 libsystem_pthread.dylib 0x00007fff8c3b2578 _pthread_wqthread + 1283

    2 libsystem_pthread.dylib 0x00007fff8c3b0341 start_wqthread + 13

    43 phone: com.apple.coremedia.asyncpixeltransfer

    0 libsystem_kernel.dylib 0x00007fff8e57df72 mach_msg_trap + 10

    1 libsystem_kernel.dylib 0x00007fff8e57d3b3 mach_msg + 55

    2 com.apple.framework.IOKit 0x00007fff891d4c21 io_connect_method + 384

    3 com.apple.framework.IOKit 0x00007fff89175130 IOConnectCallMethod + 342

    4 com.apple.IOSurface 0x00007fff960a2656 IOSurfaceClientSetValue + 553

    5 com.apple.CoreVideo 0x00007fff8e4166b8 CVPixelBuffer::setIOSurfaceAttachmentForCVBufferKey (__CFString const *, const void *) + 146

    6 com.apple.CoreVideo 0x00007fff8e416c6f CVPixelBuffer::setAttachment (__CFString const *, const void *, unsigned int) + 57

    7 com.apple.Flexo 0x000000010543557b-[FFStreamVideoFig fixOddballColorSpace:] + 635

    8 com.apple.Flexo 0 x 0000000105434639 decompressionOutputCallback (void * void *, int, unsigned int, __CVBuffer *, CMTime, CMTime) + 1305

    9 com.apple.Flexo 0 x 0000000105546672 CoreMediaMovieReader::emitDecodedFrame (FFScheduleTokenVTDecode *, int, unsigned int, __CVBuffer *, CMTime, CMTime) + 434

    10 com.apple.Flexo 0 x 0000000105547624 CoreMediaMovieReader::outputCallback (FFScheduleTokenVTDecode *, int, unsigned int, __CVBuffer *, CMTime, CMTime) + 1460

    11 com.apple.Flexo 0x0000000105544c91 VTDecompressionOutputCallbackFunction (void * void *, int, unsigned int, __CVBuffer *, CMTime, CMTime) + 145

    12 com.apple.VideoToolbox.ProAppsSupport 0x000000010702f020 0 x 107022000 + 53280

    13 com.apple.VideoToolbox.ProAppsSupport 0x000000010703000f 0 x 107022000 + 57359

    14 com.apple.CoreMedia.ProAppsSupport 0x00000001043048bf figThreadMain + 417

    15 libsystem_pthread.dylib 0x00007fff8c3b299d _pthread_body + 131

    16 libsystem_pthread.dylib 0x00007fff8c3b291a _pthread_start + 168

    17 libsystem_pthread.dylib 0x00007fff8c3b0351 thread_start + 13

    Thread 19 crashed with X 86 State of Thread (64-bit):

    Rax: 0 x 0000000000000000 rbx: 0000000000000006 rcx 0 x: 0x0000700000116ab8 rdx: 0 x 0000000000000000

    RDI: 0x000000000000a613 rsi: 0 x 0000000000000006 PBR: RER 0x0000700000116ae0: 0x0000700000116ab8

    R8: 0 x 0000000000000000 r9: 0 x 0000000008000100 r10: 0x000000000c000000 r11: 0 x 0000000000000206

    R12: 0x00007fff8ac1c4c0 r13: 0 x 0000000000000000 r14: r15 x 0 0000700000117000: 0x00007fdd084aa520

    RIP: 0x00007fff8e583f06 rfl: 0 x 0000000000000206 cr2: 0x00007fff76fe7008

    Logical CPU: 0

    Error code: 0 x 02000148

    Trap number: 133

    .......

    I tried to find what to do online and found that you have deleted this file - com.apple.iMovieApp.plist but I can't find... I'm Home > library > Preferences > but there is no file with "iMovie" in there... What do I do?

    .......

    You left out the most important part of the journal of the accident, where it says the error message and number version of iMovie.  Could you add the first lines of the log of the accident?

    To remove the .plist file try iMovie while pressing the key combination command at the launch of iMovie.  Keep the two keys ⌥⌘ firmly hold until you see the prompt to delete the preferences file.  Click on "delete preferences".

  • my calendar application does not open, it seems to keep crashing

    When I try to open my calendar app, it seems to hang and I was not able to get it open since, even after having turned it off, looking for updates etc... any ideas?

    Hello johnboywose,


    Thank you for the question!
     
    I'm sorry to know that have problems you with the calendar app. As I understand it, that you can not open the calendar application.
     
    I need to ask you some questions to help you best.

    1. the problem persists only with the calendar app?
    2. do you have any error message when the calendar app breaks down?
     
     
    Meet us if you encounter any problems with the calendar app or any other issue of Windows, and I'd be happy to help you again and try to correct the problem as soon as possible.
     
    Good day!
     
    Hope this information helps.
  • InDesign CS5.5 keep crashing everytime I open an existing document or create a

    Please help - I saw another post on the execution of the activity monitor what I did but I don't know how to fix it.

    I am desperate because I have to put my assignment in 48 hours and I can't open it!

    Thank you

    OK, it's SING!

    1 com.adobe. SINGCore 0x255bcb12 SINGLIB: SystemLock::Acquire() + 32

    Please see http://kb2.adobe.com/cps/408/kb408816.html for the solution to 90% of these cases.

  • Firefox keeps crashing after Lollipop updated on HTC a M8. Do not even open!

    After upgrading my firmware/software to the new Lollipop OS, Firefox crashes. I tried to uninstall and reinstall directly the Googe play store and still nothing. When I click the icon of Firefox the browser opens and then I immediately get a notification "we're sorry, Firefox crashed. How can this be addressed? I downloaded Dolphin browser and could not return to Mozilla unfortunately if this continues...

    Hi again, the update for firefox 36.0.2 addressing the crash to start on your device should now be available in the google game store.

  • Start Vista start up blocking guard down, the whole system is slow, internet keeps crashing and error blue screen occurs, System Restore does not

    Signature of the problem:

    Problem event name: BlueScreen

    The system version: 6.0.6002.2.2.0.768.3

    Locale ID: 2057

    More information about the problem:

    BCCode:                                              77

    BCP1:                                                   C00000B5

    BCP2:                                                   C00000B5

    BCP3:                                                   00000000

    BCP4:                                                   0AC90000

    OS version: 6_0_6002

    Service Pack: 2_0

    Product:                                              768_1

    Files helping to describe the problem:

    C:\Windows\Minidump\Mini061510-01.dmp

    C:\Users\Sony\AppData\Local\Temp\WER-89201-0.SysData.XML

    C:\Users\Sony\AppData\Local\Temp\WERF93C.tmp.version.txt

    You said the details of the error checking 0x77 - KERNEL_STACK_INPAGE_ERROR.  "This bug check indicates that the data page of the kernel of the required paging file cannot be read in memory."  The reason for the inability to read the data were "STATUS_IO_TIMEOUT' -"{Device Timeout} the specified on HS IO operation did not complete before the expiry time."

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    As your hard disk may be involved, you want to ensure you had a backup of your data before doing large thing (a backup good and verified, is never a bad idea, anyway).

    Check the behavior in safe mode and the boot, as described below (follow the links):

    To treat blue screens, following general tips:

    Consider running chkdsk on all partitions.  Leave complete chkdsk on each partition and see if that helps.

    Also consider running SFC/scannow.

    If you start in safe mode, do you still feel bugs? What if you do a clean boot, or boot device?

    Consider the memory with memtest86 or Windows Memory Diagnostic test. Note that memory that pass the tests isn't necessarily good memory - he not only failed a review.  Examine systematically to eliminate the system RAM - run with a few modules for awhile and see how things are going. Then try the other modules.

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  • Why my links keep incorporation everytime that I open it the file?

    Hey everybody,

    This happened for some time now. I'm on a Mac, Snow Leopard 10.6.2 and Illustrator CS4 (even if it also happened on my CS3)... I have a file where I have some images, and I specifically linked them. Now, when I close the file and then open it again a day later, all my links are embedded. I repeat them once again, and the same thing happens. Now, the strange thing is that sometimes some files remain linked, but 90% of the time my images get incorporated. Anyone else have or had this problem? Any help would be greatly appreciated.

    Thank you

    It is because of some of the confusing wording in it have record dialog box options.

    When you save the file you have checked "include linked files" what this really means is that you want the files to be incorporated.

    This is to include the link files if you do not have to send them separately as opposed to having the links. Just as he clear and everything will be fine.

  • All the Apps keep crashing when printing, after I move from El Capitan in Sierra

    Dear support team,
    After that I upgraded from El Capitan in Sierra, I can't print from an application such as Adobe CC (all versions), Microsoft Office (2011). All applications are keep crashing when I do the print command.

    I tried to reset the preferences of Adobe illustrator, Photoshop and in-design in all version CS5, CS6, CC, CC2014, CC2015, CS5.5, CC2015.3 none of them helped me.

    I've updated two Mac Pro and it is in the production environment in our society. Please provide us with the solutions or the patch as soon as possible.

    Question if I never face everything again improving Mac OS. I feel sierra is updated worst ever come and have too many questions.

    in the meantime to solve as soon as possible.

    Hi HuzefaSultan,

    I would like to reset your printer configuration: printer on your Mac - Apple Support troubleshoot

  • iPad Air keeps crashing and restarting

    Why my iPad Air keep crashing and restarting in Safari? I also think other applications. iOS 9.3.2 must be the culprit because it never happened so often. Any solution?

    Go to settings - Safari - clear the history and data from the Web site.

    If that doesn't work, reset your device. This will not erase your data stored on the phone.

    • Press and hold the sleep/wake button
    • Press and hold the Home button
    • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

    Alternatively, you can go to settings - general - reset - Reset all settings

    If that doesn't work, restore your device to factory settings. Please note that this will delete the data on your device.

    Take a look this Apple Support article: use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.

  • I use an iPad ios running Air 9.3.2. Safari keeps crashing. How can I fix it?

    I use an iPad ios running Air 9.3.2. Safari keeps crashing. How can I fix it?

    Try resetting Safari. Close Safari completely from the window of the selector app by double clicking the Home button and slide up the preview pane of Safari until it disappears from the display. Then go to settings > Safari > clear the history and data from the Web site. Then perform a forced reboot. Hold down the home and Sleep/Wake buttons simultaneously for about 15-20 seconds , until the Apple logo appears.

  • What is the origin of the iPhoto 9.4.3 keep crashing on launch.

    What is the origin of the iPhoto 9.4.3 keep crashing on launch?

    iPhoto 9.4.3 and earlier began planting for many users suddenly a few weeks ago. This is because the contract between Apple and Google for the use of Google maps with iPhoto 9.4.3 and earlier sites expired an elderly couple of months and was not renewed. This is the case of him freezes or crashes.

    Now uses Apple its own program for locations maps and too the use you need to run iPhoto 9.5.1 and Mavericks or 9.6.1 and Yosemite El Capitan or Photos and El Capitan.

    Try Huxly647Solution:

    Huxly647 , November 20, 2015 12:05 AM
       Re: iPhoto crashes after opening several times in reply to carvermon Useful

    I found a solution that works for me.

    1 goto /Applications/iPhoto.app/Contents/Resources (control (right) - click the iPhoto application and select the content in the context menu - OT.)

    2 delete the files 'googlemap.html' and googlesearch.html

    iPhoto no longer crashes, site does not work, but it doesn't bother me too much.

    Let me know if it works for you guys...

    Deletes two files "googlemap.html" and the googlesearch.html of iPhoto application bundle prevents the JavaScript running inside and causing the accident.  Log of course do the same thing. So it's pretty clear that something happened at the end of Google.

    Don't forget to make a backup copy of the iPhoto application before performing this procedure.

  • My AMD display driver keeps crashing in some videos

    My AMD display driver keeps crashing and stop any use of the computer for 5 to 10 minutes

    Hi Dennis,

    This is not a question of MSE and not sounds more like a problem of malware.  Looks like a hardware problem or a driver problem or maybe even a problem of file system containing your OS files.  It could be the video card, the monitor or something else (even if it seems to be this driver I suggest that you update to AMD first to see if that helps - even if he says it works very well in the Device Manager and the version at AMD is the same version that you have installed).  He might even have to do with the settings or types of videos - is there something special or different about these videos and they come from the internet or from a CD/DVD which can also be part of the problem (there is not enough information to determine these things and the 5-10 minute thing is source of confusing).  In essence, it could be the driver, or there could be a conflict any affecting the driver (or corrupt files or many things).  I could walk you through some troubleshooting steps, but it is better that you get the help of people who specialize in this.  In any event it is not here.

    If please repost to http://answers.microsoft.com/en-us/windows/forum/hardware?page=1 (but actually go first to the top and your version of Windows to reach the appropriate forum for your entry system).  Experts in the material problems and driver for your operating system will be a pleasure to help you and you will receive the best help from these forums.  They can refer you to AMD to help, but it is likely that they will be able to help you without it (and the problem may simply need new drivers from AMD or other aspects of your system) - but if they come to that point, they will send you there in time.  The accident likely causes an error message any (that's why your system to know that it is the AMD display driver).  When you re - post, please include the exact error message and everything Word to Word with all codes that can help identify the cause of the problem.

    I hope this helps.

    Good luck!

  • Meeting place for Dell 8 3840 Applications keep crashing

    HI I had place Dell 8 3840 (new model) but I have a problem of application will crash everytime when I used.

    Specifically the Google Chrome browser, I just can't browse any Web site using the chrome browser. some site I opened there keeps crashing all the time. Several times I reset the Tablet, erase browsing data everything. But the problem could not be solved.

    Please help if you know how to solve the browser crashing the question on the meeting place 8 3840.

    Thank you

    I will never buy a new Dell product - firstly, technical support said that there is not only the amount of RAM (sharp) left after loading the OS, which means that if you have several tabs open in a browser, it will run out of memory. I found this point until after the use of the Tablet more than 30 days (49 to be exact) and when I tried to return, they said thanks for your efforts trying to solve this problem, but now that you're beyond the window of 30 days return, too bad - we can send you to the technical support. I tried to climb and they said the same thing - they don't care my or your company, or what is right.

    I / we never will only buy Dell products-our Organization eng and sales will go with someone else who is more concerned about the customer satisfaction.

  • Windows 7 Windows Explorer keeps crashing and restarting every 10 seconds.

    I have a problem with the Windows Explorer. It keeps crashing and restarting every 10 seconds as soon as windows loads. I got in safe mode, and this error does so. My computer is free from virus/spyware etc...

    Thank you for your support in advance. I need to solve this problem quickly, I would appreciate your help.

    I have Windows Home Premium 64 bit

    4 GB OF RAM

    2.4 GHz

    NVidia GeForce GT 320M

    Thank you for your help, but I tried something else. What you suggested, it was too complicated for me :) I restored Windows 7 to the point before the problem started (which was a recent Java Update December 26) and even if he says that restoration could not be complete, it seems to be invalid the latest version of Sun Java and Windows Explorer now works as it is supposed to.

    I have a new question now, if update SunJava caused my windows Explorer keep crashing how can I keep the java software to install this update again? Thanks a lot for your help.

  • Illustrator keeps crashing and is virtually unusable (Mac, Yosemite). Do I have to reinstall my CC 2015 Adobe educational software, and if so, how can I do this? Thank you.

    Illustrator keeps crashing and is virtually unusable (I'm on a Mac, Yosemite)...

    I read several forum other messages that address the same issue and the Council is mainly to "reinstall the software."

    However, I tried to do and it doesn't seem to be an option to reinstall when my account management. I also tried once again, the redemption code to reset, but it tells me that I am already logged under that number, so I'm stuck. Don't know what to do at this point, thank you.

    I found another thread that said changing the display processor instead of GPU and contributing to the issue that is. I would rather not reinstall the software at this time.

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