MY blue-ray DVD player is note working what to do?

My blue-ray on my HP laptop drive was working about three weeks ago now it not what to do?

Hello

If you use HP MediaSmart DVD to play Blu ray discs, try the following.

HP now provides a version of PowerDVD 10 Cyberlinks which seems to be a more reliable solution and quality.  Download the installer for it on the link below and save it in your downloads folder.

FTP://ftp.HP.com/pub/SoftPaq/sp53001-53500/sp53029.exe

When the download is complete, open windows panneau Panel configuration, open programs and features, right click the entry for HP MediaSmart DVD and select uninstall - once this process is complete, restart the laptop.

When windows has completely recharged, open your download folder, double-click the installer for PowerDVD 10 start the installation.  Once this done, see if your Blu ray now playing the discs OK.

Kind regards

DP - K

Tags: Notebooks

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    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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