... My BRAND NEW HP Officejet Pro 8630 load photo paper...

Similar Questions

• Failure to scan on a brand-new 8620 OfficeJet Pro

  Hello

  I have a brand new 8620 Officejet Pro and use OS X v10.9 & use a laptop wireless and desktop via USB.

  On both final set-up print without any problem at all but when I try to copy, scan or something by fax printers touch screen comes up with "Scanner failure - cannot copy, scan, or use the fax". As a result, if I open the HP utility it says "device status: scan unknown error".

  I've uninstalled and reinstalled all software printer 4 times - twice by using the internet and twice using set up disk & each time the same result as above.

  I used the online help guide and followed all the solutions, but all without success.

  Anyone can offer any additional help please or is their real fault with it & the printer needs to be replaced

  Thank you very much

  Welcome to the @Stratford_HP forums

  I read about how your new Officejet 8620 shows you a failure "Scanner", leaving you unable to copy, fax and scan. I'm here to offer my suggestion and comments for this question.

  Try the steps in this guide for failures to scan first, and if the problem is still apparent, I suggest to call HP to inquire about a replacement printer.

  A "Failure of the Scanner" Message appears on the all-in-one control panel and you can not scan, copy, or fax

  Details of HP:
  If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Have a fantastic weekend, I hope that my post was information!

• My brand new in Officejet Pro 8600 made a loud grinding noise.

  I just installed a new brand of Officejet Pro 8600. At startup and before each print job the machine makes extremely loud noise grinding. I took out and replaced ink cartridges, but that did not help. Is this normal? Someone at - it suggestions?

  Hello Martin,

  Contact HP Support.  It is not usual to a grinding noise when printing each page.

  * If you are in the United States, the toll free # is 1-800-474-6836.

  * If you are not in US, then go to www.hp.com , bottom left it is an icon of the world map, click it and then select the region that you belong to, which would then provide the support options for you for this region.

  Kind regards
  Jabzi

  Help the community by marking this post.
  Your question has been answered? Mark it as a accepted Solution!
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  I work for HP

• HP OfficeJet Pro 8630: Trouble legal paper in tray 2

  Hello!

  Thanks in advance for any help you can offer... two problems, I need help. I always use 8.5 x 11 cardstock in Tray 1 and 8.5 x 14 paper in tray 2.

  1. when I print a legal document of the size - and have the setting of the printer, the Auto Select value (for what bin pull) - he STILL has pull Tray 1, not tray 2 (which is the legal document size. I gave up to have auto-select the correct tray, so whenever I choose manually legal under paper size - and tray 2 in order to make it work. How to make this work correctly without haivng to make these changes? Now that's what I'm doing...

  First... Printer Setup/layout page/advanced/legal

  Then... (Printer setting) / Paper Source/tray 2 paper/quality.

  2. my BIGGEST problem is that media type or tray 2 paper type will allow me only to choose "Plain paper" not cardboard. I print color documents full page - so it makes a HUGE difference in quality when I set it to cardstock vs regular paper (to the title of best in the print quality option). It allows me to make this selection to Tray 1 to plain paper, but not for legal reason any.

  Subsequent procedure registration to the first question, if I change the Media Type of cardstock, I get an error saying...

  "There are one or more conflicting settings. One of the conflicting settings is:

  Input tray - tray 2

  Media Type - cardstock

  And then it makes me go back to plain paper for it to print. But when I go on tray 1/letter Sized paper-it works very well. I put legal paper in Tray 1 and tried this way-(legal size, tray 1, cardstock, better) and it prints correctly. BUT, I want it to work with tray 2.

  Any suggestions would be greatly appreciated! Thank you!

  Lauren

  Hey @higgybears,

  Welcome to the Forums of HP Support!

  I see that you have some problems with printing on cardstock from tray 2 of your 8630 e-all-in-one printer Officejet. The reason why you are having problems is that TRAY 2 is designed to be able to handle only for plain paper. HP recommends using only of plain paper in the second bin. If you pass the paper in Tray 1 when you change jobs, you should not have problems with the software.

  Please let me know if that solves your problems. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP Officejet Pro 8630: HP Officejet Pro 8630 Setup loading paper

  I have a new HP Officejet Pro 8630. Through the installation process, it is stuck at the loading paper. I loaded the paper in the upper and lower trays. I checked the trays and cartridges are seated well. Clicking next translates into a printer Calibration cycle - then returns to the loading paper. Help! Thank you.

  Hey @Zaldar,

  Welcome to the Forums of HP Support!

  I understand that your Officejet Pro 8630 e-all-in-one printer doesn't detect paper during initialization. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed this document explains How to solve problems of choice with your printer. If at this point, you are still unable to initialize the printer, the printer must be replaced. You can contact the HP Support by clicking here and filling out the form below to discuss the options.

  Please let me know if you are able to reach a resolution. If you are, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP Officejet Pro 8630: HP Officejet Pro 8630 open on wifi connection

  I was told my new HP Officejet Pro 8630 is a connection open and unsecured and anyone can access it. How can I fix it? I'm the only one who uses this printer 99% of the time. My daughter print his phone is turned off, time once in awhile.

  Thank you

  Well not really. If the printer was wireless active Direct others may be able to connect, assuming they know the password. A simple solution, turn off direct wireless and don't worry in this regard. Now connect your printer as you wish, to a router wireless or USB cable.

• Error message C8190014 to the FIRST boot of the NEW HP Officejet Pro X576dw

  Hello, a few minutes ago, I tried to install a brand NEW HP Officejet Pro X576dw (out of the box) for the FIRST time (it is not my FIRST printer installation!). Of course, I followed detailed procedures. When I pressed 'Start' I've seen for a very short time the first image on the screen where I have to choose the language, but before you make a choice, I get a bluescreen error mentioning C8190014 and after a second, I get a screen where all the icons are flashing and message: close and re-launch your printer.

  The process of re-starting organizes not anyhting!

  Help! And thanks in advance.

  Solution: you call HP support , your printer is considered DOA (dead On Arrival) , you get a credit note , return you the printer (at your own expense) , and you buy another (you pay once more transport) !

• OfficeJet Pro 8630: Officejet Pro 8630 don't Scan to Email after move to new office

  We have recently moved offices and now we can not Scan to e-mail at work (he has worked great previously).

  We are on a wireless network at the office and I can print fine, but no scan to E-mail.

  I tried the settings via the web interface, I rebooted the router and the printer, I deleted all the accounts on the web interface and created a new, but it won't always work.

  Help?

  Hey @KBoyett,

  Welcome to the Forum from HP Support.  I understand that you are unable to reconnect the scanning to e-mail, using your HP Officejet Pro 8630 e-all-in-one printer.  I would like to help.  I have a few steps, you can try that may fix this problem.

  It is optimal that you have a wireless connection.  I do not recommend restoring the default settings of your printer to make sure that all old settings scan to e-mail are deleted from the printer.  Here's how:

  • From the front of your printer, press Setup
  • Touch Tools
  • Press restore defaults

  This will clear your wireless network, Web services, and other custom printer settings.

  Then, follow these steps:

  • Connect to your wireless network (run Setup under wireless settings wireless Assistant)
  • Tap the copy icon on the lower left below to enable Web services
  • If your webservices are enabled you can now configure your scan to e-mail

  There are two ways to Setup scan to e-mail:

  Method: use the scan to e-mail Wizard to set up scan to email

  Follow these steps to use scanning to e-mail Wizard in the HP software to set up the Email scanning function.

• HP Officejet Pro 8630: Envelopes single impression that all the black

  Use the same word for Mac 2011 file print envelopes once each month for years, but since I'm the new printer 8630 in August 2014, I get the occasional envelope all black (with a thin white border around) instead of the usual address.  I implemented with it to this day, but this month I do nothing will make me normal print - I tried to create a pdf file and checked all settings, so am at a loss to get a result.  Help? John

  Hi @jrandsk and welcome to the Forums of HP!

  I see that you are having problems printing envelope. I would like to help with that!

  I suggest to remove the printer from your printing system, using this document: uninstalling the software of the printer.

  Once you have deleted, I suggest to check and repair disk permissions: function to fix the permissions of all utility disk drive.

  I also run your Apple updates: OS x: Mac App Store apps and OS X update

  After the updates, I recommend reinstalling the e-all-in-one-HP Officejet Pro 8630 Printer series full feature software and drivers.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP Officejet Pro 8630: Reverse order of printing pages

  The driver for the HP Officejet Pro 8630 does not support reverse Page printing order.        Y at - it a new version of the driver in development?       Is there a workaround approved by HP?

  @dsolver,

  Welcome to the HP community

  I read your message want to order back print of your Officejet 8630 and are looking for a work-around. After combing through some messages of the forum here, I found a post from @Bob_Headrick that I would say check and try it might work for you.

  Here is the message: Re: Cant Reverse Print Order HP Officejet PRO 8630

  I hope that helps!

  If you found my post has helped to achieve a solution, click on the button accept as Solution below and thumbs up button to send me a 'thanks '.

  

• OfficeJet Pro 8630: Officejet Pro 8630

  Has anyone linked their HP Officejet Pro 8630 to a laptop to PC windows 10 via Blue Tooth. The vendor home Harvey said it would be, the live chat online said it will but directions have not accomplished. Any help would be appreciated

  After a few more hours (spred a few days!) I finally managed to get the wi - fi print job!

  Thank you again for your great advice - you really should write an Idiots Guide to the connection 8630's.

  Your time, expertise and willingness to share your knowledge are really appreciated

  My sincere greetings and thanks

  Colin

• HP Officejet Pro 8630: Set up to scan

  Im trying to set up the feature on printer for analysis.

  I have an IPad & IPhone and can't understand how I can activate the analysis feature.

  I don't have a desktop or laptop computer.

  appreciate any guidance

  Thank you

  Hi @Fangers1,

  Thanks for joining the Forums of HP Support with your scanning application.

  I understand that you want to scan from your IOS from Apple to a HP Officejet Pro 8630 devices e-all-in-one printer. I would like to help with that.

  Scanning software HP is usually provided with the software that you install normally on a desktop computer or laptop, if you had one that is.

  HP AiO Printer Remote App is available on the App Store on the iPhone and iPad. The HP all-in - One Remote Printer is a free mobile application that allows you to print and scan wireless using the supported printers compatible HP web that is located on the same local network as your mobile device wireless.

  Here is a support document which can serve as a reference when you you install using the application - Mobile printing and scanning with HP AiO Printer Remote App.

  Please let me know if that solves the problem, or if you need assistance.

• My new HP Officejet Pro 8600 will not analyze superior at 300 dpi of the location of the single document.

  My new HP Officejet Pro 8600 will not scan more than 300 DPI when scanning individual photos on the glass plate. I do not use the document feeder. I use this printer wireless on an iMac and a PC.

  Hello

  You can pass the value of hp scan: launch of the demand application, select the shortcut to scan (PDF or JPG to the left) and change the resolution you want and save.

  This will send down the printer settings. So the next time you scan, the printer uses these settings.

  Good impression.

• HP Officejet Pro 8630 - work of borderless printing produces blank pages

  Hello-

  On my HP Officejet Pro 8630, when I start a print job and select ' without borders on "print 3 or more copies, the first 2 pages of the print job, and then a blank page prints, followed by a good impression, followed with a blank page, etc. until that work ends.

  If I disable the option without borders, the job will print correctly without blank pages.  I tried printing from multiple computers and programs with the same number and have updated printer drivers / the most recent versions.

  I tried printing wired network, wireless network and USB all with the same result.  I've had the printer for less than a month.

  I use the printer for business purposes, and it is causing the major headaches!

  Thank you

  I solved the problem by selecting the Type of paper - HP Bright White... She has been set to the default value of plain paper.  I can now borderless printing correctly without blank pages.

• HP OfficeJet 8630: Duplex scan on HP OfficeJet Pro 8630

  How to set up my HP OfficeJet Pro 8630 to automatically scan both sides of the document letter size?  The "answers" published do NOT address my concern or are on different printers.  Please note: HP OfficeJet PRO 8630, no other printer info please...

  Hello

  I'm glad to hear that your problem is solved and everything works fine now.

  About scan 2 sides of the Control Panel, for example if you select Save as PDF, there is one "original side 1 or 2 sides original option" as shown:

  

  

  Good day!