my camera is not recognized when you try to shoot teathered into lightroom, I spin el capitan, someone knows how to solve this problem

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• My dvd drive does not appear in my computer. It is powered but sends no data. Someone knows how to solve this problem.

  I don't know what to do. I tried the Microsoft ATS but no dice.

  Hi Michelle,

  1 did you change on your computer before the show?

  I suggest you to perform the following troubleshooting steps to resolve this problem.

  http://support.Microsoft.com/kb/982116

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

• Photo Gallery Windows keeps closing while the display or the setting of the photos. It is said that there may be a problem with the CODEC, but does not have an idea on how to correct or fix. Someone knows how to solve this problem, or what could be wrong?

  Ideas:

  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Hello Susan4659,

  Thank you for your message.  Please see the link below, most likely you're trying to view photos taken with a camera that uses a specific format which is not standard with Photo Gallery.
  http://www.Microsoft.com/ProPhoto/downloads/codecs.aspx
  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• 2009 iMac does not recognize OWC new 8 GB RAM cards, someone knows how to solve this problem?

  Hello

  I have an iMac 21 inch 2009 and I want to upgrade the RAM. I bought 2, 8 GB OWC ram and installing cards, I get 1 tone every five seconds. I am sure that they are installed correctly, and I tried each slot. I removed the mac ones and put back them in and it was a normal start up.

  Any help or comment is appreciated!

  see you soon,

  V

  There is no such thing as an iMac 21 "2009. (There is a 20 ", which has an acceptable ceiling of 8 GB Ram)

  What is this iMac model identifier?

• I just bought the app for photographers creative cloud when I try finally connect with PS CC, I received an error message that says "no detected subscription. I don't really know how to solve this problem, I used my Adobe ID to connect several times

  I just bought the app for photographers creative cloud when I try finally connect with PS CC, I received an error message that says "no detected subscription. I don't really know how to solve this problem, I used my Adobe ID to connect several times and it just still the same message.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• error message stating: "could not initialize Photoshop because the preference was not valid (it has been deleted)" nobody knows how to solve this problem?  Thank you!

  I cannot open photoshop, I get the error message stating: "could not initialize Photoshop because the preference was not valid (it has been deleted)" nobody knows how to solve this problem?  Thank you!

  Hi malloryf,

  Greetings!

  Please reset the Photoshop preferences and try again.

  Here's a similar thread: Re: preferences was not valid.

  Concerning

  Jitendra

• I downloaded the creative Cloud app several times but it won't work... I get the following message appears when I try to open the app... "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and insta

  I downloaded the creative Cloud app several times but it won't work... I get the following message appears when I try to open the app... "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the application of the CC of 'http://www.adobe.com/go/adobecreativecloudapp'. "I went, he did and always get the same answer. I tried to uninstall the program and even copied the program files to a computer that has a working application. What can I do?

  Joseph, here's what you can try:

  1. Delete creative cloud app - https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
  2. Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

  Please let us know if that helps.

• When activating my windows vista ultimate product, I get the response that the license key is already in use, let me know how to solve this problem?

  When activating my windows vista ultimate product, I get the response that the license key is already in use, let me know how to solve this problem?

  KiranS Hello,

  Judging by your post, it seems that Microsoft had technical problems when you tried to activate your copy of Vista by phone. Have you tried phoning the line Activation again?

  The normal procedure is that if the activation fails through the automated system, the call is transferred to a real person. It is the only available option if you get the error 'use existing product key'.

  I can only suggest that you try again the activation by phone and see what happens.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk |  vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• When I type and I press shift + 2 it appears "and vice versa. How to solve this problem.

  Original title: messed up keyboard

  HI friends, I don't know why, but my keyboard is messed up. When I type and I press shift + 2 it appears "and vice versa. How to solve this problem. I have recently installed Windows 8 company built N 9200 & the problem occurred when I had to connect to my Live account. Its really messed up, not only these but also other keys, & I am facing problem to type anything.

  In this case, I'll try this.

  1. Right click your Start button (bottom left) and choose Control Panel
  2. In the search box, type "keyboard".
  3. At the bottom of the search results, choose "change input methods.
  4. Make sure that "English (United States)" is selected for the configuration of the keyboard

• I found the warning event ID 500 messages but do not know how to solve this problem.

  Original title: out of memory

  have tried disk cleanup, defag, cleared the cache, none of them worked. windows solutions I tried and found event ID 500 warning messages, but do not know how to solve this problem.

  Are you talking about a disk or virtual memory space? For the lack of virtual memory issues, see this:http://windows.microsoft.com/en-US/windows-vista/Preventing-low-memory-problems

• View zoom "fit visible" default definition does not work because it changes during scroll even if the "fit visible" option is checked. How to solve this problem?

  View zoom "fit visible" default definition does not work because it changes during scroll even if the "fit visible" option is checked. How to solve this problem?

  Hi andrik14218037,

  Once you have set to "Fit Visible" it won't change the zoom, scrolling.

  * Make sure that you did not press the Ctrl key while scrolling the page.

  Open Acrobat Reader DC, go to the Help menu & repair the installation, make sure also that it is updated Release Notes | Adobe Acrobat, Reader.

  Let me know if it solves your problem.

  Kind regards

  Nicos

• I have been designing a new Web site and when I publish on BusinessCatalyst the index page shows a sign 'coming soon '? This has never happened before and I don't know how to solve this problem?

  I have been designing a new Web site and when I publish on BusinessCatalyst the index page shows a sign 'coming soon '? This has never happened before and I don't know how to solve this problem?

  I have published on an existing site, but also a new site, but I get the same message?

  Hello

  Open the page that wants to set as your home page,

  Click on more action-> set as start page

  

  Now visit the site again, it should be good.

  Let me know if you have any question.

• When connecting through vpn system get restarted and blue screen in win xp3. How to solve this problem?

  I have everyone!

  I want to connect my people by VPN, once install the vpn and attempt to login system download blue screen and restarted in win xp3. How to solve this problem?

  Hi Satya,

  The question you have posted is related to the VPN connection and would be better suited to the TechNet community.

  Please visit the link below to find a community that will provide the support you want.
  http://social.technet.Microsoft.com/forums/en/itproxpsp/threads

• I get an error: Ox80070424 when I try to change my firewall settings... I don't know how to solve this problem... help please.

  Im trying to let allow sharing of zune media allowed on windows firewall... However, when I click on it says: error: Ox80070424 cannot change settings... so I have no idea on where to start to fix this type of problem help please.

  Hello

  Did you change your computer?

  Method 1:

  I suggest you run the fixit tool and check.

  Diagnose and automatically fix problems of Windows Firewall service

  http://support.Microsoft.com/mats/windows_firewall_diagnostic/

  Method 2

  I also suggest you to follow the link and check.

  Error code: 0x8007042c 'firewall Windows cannot change some of your settings' when you try to activate your Windows Firewall

  http://support.Microsoft.com/kb/2530126

  Method 3:

  I also suggest you perform the clean boot and check.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  See also:

  Understanding Windows Firewall settings

  http://Windows.Microsoft.com/en-us/Windows7/Understanding-Windows-Firewall-settings

• Error attribute indicating the Django setting should be DEBUG = TRUE when she is currently DEBUG = FALSE. I don't know how to solve this problem. Need help change affecting please!

  I'm trying to access an online simulation via MyMIS Lab of Pearson for a class online. I was using this simulation a couple of days, but when I logged on this morning, the simulation does not open. I copy and paste the error message that appears when I try to open it. Basically, it reads "you see this error because you have DEBUG = True in your file settings to Django. Change False and Django will display a 500 standard page. I have no idea what Django settings are and have studied how to change the setting, but I'm not familiar with this at all. Any help would be greatly appreciated so I can get my homework done! Thank you!!!

  AttributeError at /simLaunch/launch/
  
  'Settings' object has no attribute 'XLSIMS_LAUNCH_URL'
  
  Request Method: 	POST
  Request URL: 	http://econdip.pearsoncmg.com/xlsim/simLaunch/launch/
  Django Version: 	1.5.2
  Exception Type: 	AttributeError
  Exception Value: 	
  
  'Settings' object has no attribute 'XLSIMS_LAUNCH_URL'
  
  Exception Location: 	/vh/docroots/econdip.pearsoncmg.com/prod/virtualenv/lib/python2.6/site-packages/django/conf/__init__.py in __getattr__, line 54
  Python Executable: 	/usr/bin/python
  Python Version: 	2.6.6
  Python Path: 	
  
  ['/vh/docroots/econdip.pearsoncmg.com/prod/virtualenv/lib/python2.6/site-packages',
   '/usr/lib64/python26.zip',
   '/usr/lib64/python2.6',
   '/usr/lib64/python2.6/plat-linux2',
   '/usr/lib64/python2.6/lib-tk',
   '/usr/lib64/python2.6/lib-old',
   '/usr/lib64/python2.6/lib-dynload',
   '/usr/lib64/python2.6/site-packages',
   '/usr/lib64/python2.6/site-packages/gtk-2.0',
   '/usr/lib/python2.6/site-packages',
   '/usr/lib/python2.6/site-packages/setuptools-0.6c11-py2.6.egg-info',
   '/vh/docroots/econdip.pearsoncmg.com/prod/server/glservice']
  
  Server time: 	Sat, 30 Aug 2014 14:59:46 -0500
  
  Environment:
  
  Request Method: POST
  Request URL: http://econdip.pearsoncmg.com/xlsim/simLaunch/launch/
  
  Django Version: 1.5.2
  Python Version: 2.6.6
  Installed Applications:
  ('django.contrib.auth',
   'django.contrib.contenttypes',
   'django.contrib.sessions',
   'django.contrib.sites',
   'django.contrib.messages',
   'django.contrib.staticfiles',
   'django.contrib.admin',
   'gldata',
   'econ.ca',
   'econ.ue',
   'gllaunch',
   'datacapture',
   'xlsims')
  Installed Middleware:
  ('django.middleware.common.CommonMiddleware',
   'django.contrib.sessions.middleware.SessionMiddleware',
   'django.middleware.csrf.CsrfViewMiddleware',
   'django.contrib.auth.middleware.AuthenticationMiddleware',
   'django.contrib.messages.middleware.MessageMiddleware')
  
  Traceback:
  File "/vh/docroots/econdip.pearsoncmg.com/prod/virtualenv/lib/python2.6/site-packages/django/core/handlers/base.py" in get_response
    115.                         response = callback(request, *callback_args, **callback_kwargs)
  File "/vh/docroots/econdip.pearsoncmg.com/prod/virtualenv/lib/python2.6/site-packages/django/views/decorators/csrf.py" in wrapped_view
    77.         return view_func(*args, **kwargs)
  File "/vh/docroots/econdip.pearsoncmg.com/prod/server/glservice/xlsims/views.py" in launchSim
    23.     if TPIUtils.has_valid_signature(launch_data, url=settings.XLSIMS_LAUNCH_URL, key='bphsc2014'):
  File "/vh/docroots/econdip.pearsoncmg.com/prod/virtualenv/lib/python2.6/site-packages/django/conf/__init__.py" in __getattr__
    54.         return getattr(self._wrapped, name)

  It's a problem with a Python script that runs on the server.
  The site Web needs to solve this problem.
  If the problem persists then contact them by e-mail.

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  "Clear the Cache":

  • Firefox > Preferences > advanced > network > content caching Web: 'clear now '.

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