My cd/dvd drive does not work, can anyone help me?
My cd/dvd drive is not listed in my computer or Device Manager, or anywhere else. When I put a disk in the laptop, nothing happens.
Hello
Have you tried all of the suggestions listed here?
http://thefreeandeasyguidetopcs.com/354/common-problems-CD-DVD-drives/
Tags: Windows
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Hi, I just realized my disk drive does not work, can anyone help
Hi, I just realized my disk drive does not work, I never use watch cd or dvd, now I am installing a norton internet security 2012 after that I put in the cd, there is no response, anyone, please
Hello
First, try the automated Microsoft fixit at the link below.
Check if the drive works now.
If the drive still does not work, open all programs, open accessories, right-click on command prompt and select "run as Administrator". In at the prompt, type the following command and press ENTER.
sfc/scannow (Note that there is a space between sfc and /)
Let the entire process, then the output type and press ENTER.
Then, click on the Start Menu, open Control Panel and click Device Manager. Click to open the CD/DVD-ROM drives. Right-click on the drive and choose uninstall. Do not delete if requested drivers. When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar). Let windows reinstall the disc and see if it works now.
Kind regards
DP - K
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I need help my dvd drive does not fixing can someone help plz
Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)
That's what he said then someone can you please help me I have try everything I know not how.
Run this . This can occur if you install daemontools or roxio program
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Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)
Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available.
I tried Mr. Fixit, and I still keep getting the same message again and again... It was working fine, less then a month ago.
Hello
19 code means there is a driver conflict such as two devices attempt to use the same resources.
Please make all underneath the same if you've done it before as it's often the total of the process which
solves
the question.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.Normally the above will solve this problem if not work your way down through them, even if you
done before.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitThe CD drive or the DVD drive does not work as expected on a computer that you upgraded to
Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
Setup after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsSome DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.--------------------------------------------------------------------------------------
You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
correctly.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry settings for your
CD/DVD drive someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps.
Rob - bicycle - Mark Twain said it is good. -
I have install vista and I want to convey in the USB key... because my dvd drive does not work... Please tell me what I need to do
Please send your reply to my email id, or post it here...Hello
Vista is not designed to be installed like this.
But others led to ways to do so.
This may interest you on this subject:
"How to create a USB of Vista Installation key '
http://www.Vistax64.com/tutorials/181538-USB-bootable-Vista-installation-Flash-thumb-drive.html
Google will help you in this matter.
See you soon.
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My CD/DVD drive does not work
My CD/DVD drive does not work, he plays any kind of disc, I don't think that my computer recognizes that it has a DVD player that more, please help!
See this knowledge base article http://support.microsoft.com/kb/982116/en-gb
Remove spyware, etc., can often mess up some registry settings that make it seems that the CD / DVD ROM drive is defective.HTHNeilwww.nwarwick.co.UK -
I tried the support centre and followed their advice, but no luck yet.
Hello
Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
http://support.Microsoft.com/kb/943104/Please make all below even if you have done some before as it is often the set of operations which solves the problem.
Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
This will refresh the default driver stack.Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitThe CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Hope these helps.
Rob - bicycle - Mark Twain said it is good. -
E CD/DVD DRIVE DOES NOT WORK
Remember - this is a public forum so never post private information such as numbers of mail or telephone!
Ideas: I am IMPOSSIBLE to GET THE DRIVE E (CD/DVD) TO READ. WHAT CAN I DO TO GET THE PLAYER TO WORK?
- You have problems with programs
- Error messages
- Recent changes to your computer
- What you have already tried to solve the problem
Hello
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
I am running Vista Home Premium on a laptop Compaq Presario F700. It is listed in the list of computers of readers, it is listed in Device Manager. The lites drive that the computer boots so I know it is detected. When you run itunes or media player the player does not open. When I push the drive button it will not open. It opens with a paperclip in the exit hole. It cannot read a CD or a DVD. None of the media players even recognize there is a disc in the drive. I tried to run fixit, but it would not drive either. I tried restoring from a previous backup, without change.
Hello
Check / settings (BIOS/CMOS) often F2 so watch the screen as it starts - place CD/DVD
1st in the boot order (remember to put it at the time where the fact).Then put in a DVD to boot Windows and see if the driver works.
If it doesn't then it's a hardware problem.
=======================================
If the drive has worked in the test above, that these can help:
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
CD/DVD drive does not work after 8 Win instalation
Since a month since I've updated my windows in windows 8, everything works fine but the DVD - RW.
When I put the blank cd and try to open it, it gives me error when opening by saying:
"windows could not complete the format".Who's a software or a hardware problem?
waiting for help!
This means that your CD/DVD drive no longer works and is not recognized by the system?
If Yes, then I would recommend checking this Toshiba document that I found on the portal of the knowledge base site:
+ Why my CD/DVD drive does not work after upgrade to Windows 8? +
http://APS2.toshiba-tro.de/KB0/FAQ2B03F10002R01.htmYou must uninstall the programs from Toshiba:
TOSHIBA Recovery Media Creator
TOSHIBA Disc Creator -
I bought Adobe Lightroom 6 only to see my DVD drive does not work with Windows 10. Is it possible to download Lightroom? I have the DVD with the serial number.
Download and install the trial version of Lightdroom CC.
Then enter your serial number, follow these steps
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Satellite 2430: CD/DVD drive does not work - i/o error
Hello all Toshiba people.i have recently bought a Toshiba Satellite 2430 for a very good price. One thing the carpet * a DVD - ram Uj - 810 drive does not work when I put in any type of cd or dvd, I get this error
F:\ is not accessible.
The request could not be performed because of an i/o error.I talked to my local computer Wizz and does everything that he suggested to the letter and still the same problem. He suggested updating the bios drivers and the only way to do that is on a disk drive that she cannot take the an or a CD or dvd drive is not working. Can you please help me!
Begging you a lot
Michael BorgerIn my view BIOS update will not change.
I assume that the reader has worked in the past with the same BIOS version
It is a drive hardware problem or some registry keys are corrupt.I think that it s a hardware malfunction may be a matter of lenses.
But try this;
Remove the drive from Device Manager and shut the laptop computer. After restarting again the operating system should recognize the drive again. Then you can check the functionality.Otherwise, you can remove the disk from the laptop, and then start the laptop without the drive. Then stop the laptop, put the drive in the notebook and start over.
The firmware should again loads.But if these procedures help t, I don t see it differently as for replace the drive
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Satellite L500 - 1CQ PSLS0E - CD/DVD drive does not work - driver problem?
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My DVD player does not work.
There is power to it. The engine turns when I eject and reinsert. Troubleshooting Control Panel for the equipment and devices said it is a driver problem, but cannot fix it. Problem with the driver.
I reinstalled it from the Toshiba site.
It records in the right place?
I am Windows 7 64 bit and chose the right driver for it.Should I use the 64-bit?
I have 3 MB of RAM which was the spec when bought.If I wanted to change to 32 bit how you take you without the CD/DVD drive?
Is there any point in doing this?Thank you
Richard
Hello
To be honest I m a bit confused.
You are not able to boot from THE disks; Windows disk, disk recovery, disk Linux?If it of the case, then it means that your CD/DVD drive is faulty.
Why? Because the CD/DVD drive is recognized and controlled by the BIOS when booting from CD or DVD.When the Windows operating system has started, the CD/DVD drive must use the Microsoft common driver which is part of the Windows operating system.
This means that you n t need to install ALL the drivers in order to get the job of CD/DVD.If you can boot from any disk, but if the CD/DVD drive is not recognized by MY computer, then I recommend this:
http://support.Microsoft.com/kb/270008/en-usBefore you remove the upper and lower registry filters, remove the CD/DVD drive in Device Manager and then go into the registry and remove the filters. Restart the unit.
Good luck
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Satellite A200 - 19L: no sound after hibernation & CD/DVD drive does not work
First of all, my laptop computer became very slow loading vista after formula 1 week to buy it.
Second, sometimes when I put the mode 'sleep' a revival of the laptop, there is no sound and a red circle appears over the speaker icon in the bar of tasks, and when I go into control panel > Sound, he tells me that no. his drive was installed and when restarting the laptop the problem resolved?
Thirdly, after the formula of the week 3 buy the computer also dvd - cd player has the same problem, like the sound and when you open my computer that NO cd\dvd drive icon and when I put a cd or dvd, it does not work or run and it happens all the time, even if the laptop restarts.
Since then im able to watch movies or work.
I'm lost and I don't know what to do!
(Sorry for my bad English, but I hope you understand the problems)Hey Osama
I think I can help you. The questions that appear on your laptop are not serious and the only one associated with software or registry.
Regarding your noise problem:
Please check this Microsoft document
http://support.Microsoft.com/kb/929685/en-us
or
http://support.Microsoft.com/kb/937077/the MS update must be downloaded and installed ;)
Regarding the missing CD/DVD drive;
I think you should try to remove the drive from Device Manager and reboot the laptop. Then the operating system should recognize the STRANGE again.
Secondly you should access the registry editor and should remove the upper filter and bring back the key filter
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}Recommend checking out:
http://support.Microsoft.com/kb/270008/en-usbest regards and I hope that I can help you
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CD/DVD drive does not work on my Satellite L300D
Hi all
* I have Toshiba Satellite L300D laptop and my OS is Windows Vista.*
I don't have any driver cd... when buying. They ask me to download from internet if any necessary driver software.
Now if I put a cd/dvd is not readable. The option of cd/dvd drive is invisible in the my computer window.
I renewed my anti virus and checked the laptop. There a few virus and I deleted all the viruses.
But still my drive does not work.What should I do? Also, my warranty period expires last month. I'm not having any recovery cd also.
Please give me the solution.Hello
Please check if the CD/DVD drive is listed in Device Manager.
If it s listed, then it means that ODD has been recognized by the Windows operating system.In this case, try this;
-Remove the STRANGE to the list of devices.
-remove the filters above and below of this registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-Reboot the laptopUsually, this helps.
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