My cd/dvd drive is not detected.

CDDVD DRIVE IS NOT DETECTED

A driver (service) for this device has been disabled.  Another driver can provide this functionality. (Code 32).

Driver name: TSTTCORP CDDVDW TS-L633F

Depending on the operating system, try following the steps under "Windows 7 or Windows Vista" or "Windows XP" in the MS KB article:

http://support.Microsoft.com/kb/982116

These measures, to remove the UpperFilters and LowerFilters, values if they exist, in the registry key named can help.

Create a System Restore Point beforehand and restart the computer later.

Tags: Windows

Similar Questions

  • Equium A200 - CD/DVD drive is not detected

    I can't open any CD/DVD disc. The drive is not detected.
    When checked in the management system, he demonstrated, the drivers are missing or corrupted.

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    Hello!

    T, you can download or reinstall the CD/DVD driver because it s a part of the OS (operating system).

    It would be interesting if the BIOS can detect the drive. Please check this box.

    It would also be interesting if you have an error as the #19 error message. This is known and a search around the forum.

    Good bye

  • CD/DVD drive is not detected, the disc is missing or disconnected

    Well I have not tried to play anything or anything either burning on my laptop in a while and all of a sudden is not working more I followed suggestions on the microsoft site, but when I went into Device Manager to check on my drive anywhere it lists same CD-ROM/dvd-rom I'm so confused, I don't know what I tried to use microsoft not fixed and it's just as stuck as I am all he tells me it is than its disconnected or missing and cannot be found.

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    Hello

    Well it still might be hardware or wiring.

    Restart to make sure that nothing is inteferring with the process.

    Step 1: Please make all underneath the same if you've done it before as it's often the total of the process which
    solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
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    This will refresh the default driver stack. Even if the reader does not appear to continue below.

    Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
    slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
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    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
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    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
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    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
    Playback of CD and DVD). Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry entries
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    Check with your system manufacturer Maker and device for possible firmware updates and the good
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    Here are the keys in my opinion, are those in question - for the reader of CD/DVD subkeys of course that he will be
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    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

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    -----------------------------------------------------------------------

    You can probably find more info here and maybe even registry settings correct for your CD/DVD drive
    a person with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • CD/DVD drive is not detected (Windows Vista). Error message: Please insert a disk (removable disk): __Our device driver is: TSSTcorp CD/DVGW TS-H653L ATA Device.

    Was not aware there is a problem until I tried some recently audio and data CDs.  Have you tried different Web sites to help you, however some of the directions come with a warning that by following certain procedures I can create other problems.  The FixIt tool was not able to install the player.

    Hello

    Please ALL these even if you've done it before as it's often the total process that
    solves the problem. You should also check with the system manufacturer as some readers do not use windows
    by default the drivers and need their own, use the bottom and if no joy check on the site of the manufacturer of the system.

    Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
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    This will refresh the default driver stack. Even if the reader does not appear to continue below.

    Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
    slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
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    CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
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    Hardware devices not detected or not working - A Mr Fixit
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  • CD/DVD drive is not detected.

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    Here is the solution I mentioned earlier. Good luck and thank you Greg!

    I thought I had posted the solution.  The upper and lower filters need to be refreshed.  Here is a solution I found on the Adobe forums. http://kb2.Adobe.com/CPS/402/kb402306.html

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    Warning: The registry contains information on the system that are critical to your computer and applications. Before editing the registry, be sure to make a backup of it. Adobe does not provide support for problems that result from incorrectly modifying the registry. Adobe strongly recommends that you have experience editing system files before you modify the registry. For more information on the Windows Registry Editor, see the Windows documentation or contact Microsoft Technical Support.

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      • On Windows Vista: Click Start. Type regedit in the search text box, and then press ENTER.
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      • On Windows Vista: Click Start > Control Panel, double-click System, and then click Device Manager in the task pane.
    10. Click on the symbol more then to CD-ROM/DVD-ROM drives.
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    Important: If this solution doesn't solve the problem with the application you reinstalled, then you must restore the CD and DVD drivers list in the Windows registry.

    To restore the exported CD and DVD drivers list:

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  • DVD drive does not detect DVD satellite 1900-303

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    Hello guys

    First of all if there are problems with burning CD or DVD, you will need to test different CD or DVD. Not all CD or DVD is compatible and can be used in the drive.
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  • CD/DVD drive is not detected or functional

    Title:

    FixIt error 0 x 80092003

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    Hello

    You can try to run the manual steps from the link below.

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    http://support.Microsoft.com/kb/982116

    Hope this information helps.

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    Hello

    Maybe it wasn't the drive first:

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
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    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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    Hello

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
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    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • My DVD drive does not appear in Windows Explorer

    This morning my computer ran a scan virus and other things, and when this was done, my computer will not respond to any type of CD.  No DVD, CD or even disks with files stored on them.
    When I open windows Explorer, the drive from DVD (e) is not even more appear.  I was wondering how to fix this.

    Hello

    Please make all below even if you have done some before as it is often the set of operations which solves
    the question.

    Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
    Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
    This will refresh the default driver stack. Even if the reader does not appear to continue below.

    Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
    slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    Hope these helps.
    Rob - bicycle - Mark Twain said it is good.

  • MY CD/DVD DRIVE DOES NOT READ THE DISC READABLE

    MY CD/DVD DRIVE DOES NOT READ ANY READABLE DISK ALL OF A SUDDEN.

    I DON'T KNOW WHAT IT IS.

    I CAN HEAR THE COMPUTER TRYING TO READ BUT IT ME SAID JUST THAT HE HAS NO DISC INSERTED OR THAT THE DISC IS BLANK WHEN ITS CLEARLY NOT.

    IT would NOT be RETURNING to PLAY AUDIO CD IN iTUNES or WINDOWS MEDIA PLAYER.

    HELP PLZ

    Hello

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then check the cables
    both ends. Remove and replace, do not just tight. For laptops, you can often clean power
    and contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the system manufacturer
    and the manufacturer of the device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and the
    correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • DVD drive is not present

    Hey,.

    My DVD drive is missing from 'my computer '.

    When I go to Device Manager, there is no label listed cd/DVD

    Drivers exist in the registry

    I tried to remove the UpperFilter/UpperFilter and restart without success

    I tried reinstalling the drivers without success

    The drive is powered on, because when I place a disc in the drive, it will try to read it - the disk will turn and the lights of access will be lit.

    Nothing happens, no autoplays work.

    Any suggestion welcome thank you.

    Info:

    I am running windows vista Home premium

    Hello

    Follow these steps to remove corruption and missing/damaged file system repair or replacement.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    ===================================

    After the foregoing:

    Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
    Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
    This will refresh the default driver stack. Even if the reader does not appear to continue below.

    Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
    slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    Hope these helps.

  • My CD/DVD drive will not appear in the Device Manager, but present in the BIOS.

    DevCon didn't find it. It will not open even if I don't get to Device Manager and check for changes to the system. I deleted the registry entries upper and lower limit. Any other suggestions? For additional emphasis, he does not show even in the Manager of devices so I cannot restore or reinstall the drivers from there. It might also help that I use Vista Home Premium on a Compaq Presario F755us.

    Hello

    (1) does the BIOS see the main hard disk drive or a secondary hard drive?

    (2) remember to make changes to the computer before the show?

    You know may not be not that most systems are set to show only the splash screen. If you go into the BIOS Setup, it should show the disks that have been detected on two primary and secondary IDE channels.

    Note: the basic procedure to change the setting of the disk controller is to restart your computer and enter the system BIOS. The most common method is to press F2 to enter Setup, (another PC may use a different key). On the BIOS screen, find the setting that offers the AHCI, ATA or IDE and RAID. If the parameter is set to AHCI, change the setting to ATA. Restart the PC on the Windows installation disc

    Warning: Incorrect settings in the system BIOS can cause your PC function incorrectly. If you are not familiar with the configuration of the BIOS of the system, you must contact the PC manufacturer for assistance.

    Try the steps in the following article and check if it helps.

    My drive does not appear in Windows Explorer

    http://support.Microsoft.com/kb/330140

    Registry warning: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: http://support.microsoft.com/kb/322756/

    You can also check the following items.

    CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista: http://support.Microsoft.com/kb/929461

    Error: A required CD/DVD device driver is missing - when you boot Windows 7 or Windows Vista installation disk: http://support.microsoft.com/kb/952951

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