My CD/DVD drive stopped working... it is not recognized on my computer... I can't open the compartment either by ejection or manually

Similar Questions

• CD/DVD drive has stopped working and now not recognized in 'My Computer'

  I have a HP Pavilion computer to office model a6109n, product number GG038AA, S/N CNH7250K0M. I've been running Windows 7 for 2 years. My CD player recently stopped working. I can't attribute this failure to any specific event that would have led to it.  When a CD is inserted, the green light comes on for about 6 seconds then turns off. The CD player is not long represented on the 'My Computer' to readers list. The CD drive appears in Device Manager. I tried to roload the driver for CD drive, Windows gave a message stating that the best driver is already installed. I have no error message and ran three programs different viruses with no problems. I've also updated Windows available current configuration that has not solved the problem. Thinking it was a hardware problem, I checked the CD drive cable connections and that did not help.  I replaced the CD drive with a new drive for HP and had the same symptoms. I returned the new CD player and he traded for an external CD drive and had the same symptoms in all USB ports. I tried every USB port with a flash player and the flash player saved on my computer in all USB ports. If my CD drive is being recognized by the Device Manager but not in my computer. It's okay if it's an internal or external drive. Everything else on the computer works fine. More troubleshooting ideas?  Thank you.

  Hello

  First, try the automated Microsoft fixit at the link below.

  Windows 7

  Check if the drive works now.

  If it still does not work, click on the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

  sfc/scannow                (Note that there is a space between sfc and /)

  Let the entire process, then the output type and press ENTER.

  Then, click on the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.

  Kind regards

  DP - K

• My cd dvd drive stopped working

  Thursday, my cd dvd drive was working fine.  Today, I tried playing a cd and my player does not recognize the discs I insert.  I can't reinstall my driver because the drive does not work.  When I run the diagnostic it says everything is fine.  Where can I find the driver online to re - install?

  
  

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• my cd dvd drive stop working after I did a factory restore how to fix?

  I have a sony vaio vgn-nw305f, I had to do a factory restore and now my work dosent cd/DVD, how can I solve this problem?

  I have a sony vaio vgn-nw305f, I had to do a factory restore and now my work dosent cd/DVD, how can I solve this problem?

  ====================================
  The following article might be worth a visit:

  (982116) your CD or DVD drive is missing
  or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/982116
  (Windows XP / Windows Vista / Windows 7)
  (scroll down and expand the section: "Let me fix it myself")

• Your CD or DVD drive is missing or is not recognized by Windows or other programs

  I tried to apply the patch, MicrosoftFixit.dvd.Run.exe. He could not say "NET Framework initialization error. Unable to find a version of the runtime to run this application. If this is related to the framework version number .net (such as published in some issues) then Microsft back compatible fix to the problem. It should give a step-by-step procedure to solve these 2 problems. Microsft say DVD problem was know question and it was fixed in XP SP2. I installed Windows XP with SP2 and now updated to update to SP3. But the problem persists. Any help from anyone?

  shanglur,

  If you have installed all Windows updates, there's no upper/lower filters to delete, you can try...

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  But it's almost the same thing as above. I suspect that your cd/dvd drive may have failed.

  Rick

• CD or DVD drive is missing or is not recognized by Windows

  Original title: another question about the DVD drive is not detected in Windows 7

  I have the same problem that many others have described here on the DVDR drive not detected after installing Windows 7. I still have not solved this issue. But I have another similar problem. The system will not recognize an external USB DVDR drive connected to a USB port. In essence, I have no access to the internal drive (in a Dell Inspiron 1545) or the external hard drive. Without access to a DVD player I can't even uninstall Windows 7, and I can not install or save anything else without a drive. I'm at my wits end. If anyone can help I will shower you with praise.

  Hi Therevmrbill,

    
  Scenario 1:
   
  
  Reference:
  
  Your CD or DVD drive is missing or is not recognized by Windows or other programs.
  http://support.Microsoft.com/kb/982116
    
  Scenario 2:
  
  1 try to connect the DVD USB drive on another computer and check if the problem persists.
  2. try to connect other USB devices to the computer and check if it is detected.
  
  Try to run the troubleshooter and see if the problem is resolved.
  
  Open the hardware and devices Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter 

  Thank you, and in what concerns:
  I. Suuresh Kumar - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  

• 750 GB Seagate replacement drive not recognized in my computer, but show up in the BIOS

  I'm sorry if I break label of forum, but I was afraid that my previous ad in the "Resolved" issue Seagate can be neglected...

  The Seagate firmware problem would explain why my replacement HP 750Go drive, happened today to replace my crashed, is not recognized by my computer?

  A bit of history: after 2 months of operation, my new HP Pavilion a6750f desktop PC crashed, with the 750 GB drive omitting all Smart tests. While replacement is put in the mail, I bought a 1.5 GB Seagate and used to get on yesterday's recovery software. Today, Seagate 750 disk arrived, so I installed as a storage drive (to make backups to avoid another disaster). The BIOS reports as the 3rd disc, ST3750630AS and SMART spent testing.  But it does not appear on my computer (so that I can format it, if necessary.)  When I installed Nero Backitup 4, you can also see the drive, but there are no partitions.

  Issues related to the:

  1. How to format or get this drive recoginized?
  2. Can I install this download of the firmware on my 1.5 GB Seagate, my 1.0 GB of Seagate (another storage drive) and the 750 GB Seagate? If Yes, when I reboot, can I select which drives to apply to?

  Thank you!

  It does not appear there, either.  As soon as Vista SP1 download is finished, I'll check the connectors. However, as it appear in the BIOS and in Nero Backitup, but not in my computer or disk management, it looks like a different problem...

• Equium A100: CD/DVD drive stopped working code 22

  Toshiba Satellite A100 on Vista operating.
  CD/DVD drive has stopped working and shows it as being disabled. Tried to re - activate but the error code 22. Can anyone help?

  Hello

  The Microsoft page provides information about error code 22

  * This device is disabled. (Code 22) *.
  _Recommended resolution_
  + Activate the device using Device Manager. +
  + In Device Manager, click Action, and then select device. Starts the Enable Device Wizard. Follow the instructions. +

  Looks like you have already tired it. Well, in your case I would recommend removal of the CD/DVD drive from the list of devices in Device Manager. Mark simply the unit a press to remove.

  Then, restart the computer and check what is happening.

• DVD driver stopped working

  The error I get in Device Manager is 'a driver (service) for this device has been disabled.  Another driver can provide this functionality. (Code 32) »

  I was asked by (Microsoft) technical support that my DVD drive is not supported by win7 and I need to upgrade the hardware.  I did reluctantly.  I bought a new DVD burner IS on the material taken in charge and I get the same error.

  This system ran XP fine years.  Is there anyone who has experience able to help on this?  The first hour or so I spent on the phone was enough.  I don't have that kind of time to burn on futile efforts.  Win7 either takes in charge the DVD and CDROM drives or it does not.

  Try the following MS KB article:

  http://support.Microsoft.com/kb/314060

  Try following the steps for Windows Vista, which should also work for Windows 7.

• my driver manager has stopped working, it does not support ordinary ordinary style, how can I solve this?

  my driver manager has stopped working, it says it does not support the regular style, how fix that and what would have made that happen?

  What driver manager?

  If this is the third part of drivermanager.com utility you should not use such utility, nor any who claim to "SpeedUpMyPc"

  All these utilities can in the trash worst case your system

• CD/DVD drive of C50 - A satellite not recognized in Windows 10

  The cd/dvd drive does not work after the upgrade to windows 8.1 for windows 10. The driver is "TSSTcorp CDDVDW SU-208FB" and State in Device Manager is Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

  Same book, same error upgrade, even for the optical drive. Have deleteted and reinstalled device and its driver, rebooting after each. Tried Microsoft registry changes and don't worked. Cannot restore even to win 8.1 image on my external HARD drive because I also need the boot disk which is a CD! I see I can go back to 8.1 in Windows 10 win one month after installation, and I could just do.

• ("My CD or DVD drive is missing or is not recognized by Windows (Code 39)")

  My CD / DVD is missing or is not recognized by Windows. My driver Version: 6.1.7601.17514, OS is windows 7.

  I received the following message:

  • Windows encountered a problem installing the software driver for your device
  • Windows raise driver software for your device but encountered an error trying to install it.
  • Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)

  I tried several ways to follow the steps that says on the website of Microsoft, as with the help of the hardware and peripheral troubleshooting tool, but it didn't work.  I also used a new external device and was not recognized by windows as well. By the way

  Can you still collect my DVD player?  How can I solve this problem? Thank you

  Run these set the then restart.

  http://support.Microsoft.com/kb/982116

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  http://support.Microsoft.com/kb/316529/

  http://support.Microsoft.com/kb/314060

• Bluetooth mouse stopped working & USB device not recognized error

  Laptop using Windows Vista

  I was using my bluetooth mouse when I plugged my mobile phone (via USB cable) in charge. I have done this before w/o a problem (perhaps in another USB Port, now that I think about it) but I did this time and I instantly lost the ability to use my bluetooth mouse and the "USB device not recognized" bubble popped up. Now, this window pops up almost every 10 seconds even with disconnected USB mobile phone.

  I went to bluetooth devices trying to pair my mouse w / new laptop and I can not. It's not show my mouse and when I go to Bluetooth settings and try checking the box (and pressing OK) under the discovery that reads "Allow Bluetooth devices to find this computer" it gives me an error saying that this is impossible.

  Help!

  The manufacturer of my hardware (bluetooth mouse) will not be able to explain why this struck dead window device unrecognized USB is coming non-stop. Above tutorials did not help at all.

  Hey wsdp

  "The manufacturer of my hardware (bluetooth mouse) will not be able to explain why this unrecognized USB device breath."

  ask them

  Walter, the time zone traveller

• My cd/dvd drive stop working.

  I have vista and I went to rip a cd and it says to install a cd player. In addition, the discs (CDs and DVDs) are not listed under drives in the computer. I have something to turn off somehow?

  see if this helps: http://support.microsoft.com/mats/cd_dvd_drive_problems

• CD or DVD drive is missing or is not recognized by Windows or other programs

  How can I solve this problem withot having to reinstall the operating system?

  Hello

  Please try the below mentioned article and see if that helps:
  My drive does not appear in Windows Explorer:
  http://support.Microsoft.com/kb/330140