My CD or DVD drive is missing

Hello

I can't read the CD/DVD on my computer (Windows 7)

Control Panel > system and security > Device Manager in that there is no CD/DVD Drive that TOSHIBA MK5076GSXN

Can you help me please?

Hello

Thanks for posting in the Microsoft Community Forum, please be assured that we would do our best to help you.

Please answer the following questions that would help us provide a better solution.

1. What is the brand and model of the computer number?

2 were there any hardware or software changes made in the computer before this problem?

As your CD/DVD drive is not detected by your computer, it could be a hardware problem. However, I suggest you to follow the steps and check if it helps.

Method 1: Check if the CD/DVD drive is seen in BIOS Basic Input Output System ().

IMPORTANT: BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

Method 2: follow the steps described in the following link and check if it helps.

Your CD or DVD drive is missing or is not recognized by Windows or other programs

Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows:

http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

Hope this information helps. Please do not hesitate to answer, we would be happy to help.

Tags: Windows

Similar Questions

  • Your CD or DVD drive is missing or is not recognized by Windows or other programs

    I tried to apply the patch, MicrosoftFixit.dvd.Run.exe. He could not say "NET Framework initialization error. Unable to find a version of the runtime to run this application. If this is related to the framework version number .net (such as published in some issues) then Microsft back compatible fix to the problem. It should give a step-by-step procedure to solve these 2 problems. Microsft say DVD problem was know question and it was fixed in XP SP2. I installed Windows XP with SP2 and now updated to update to SP3. But the problem persists. Any help from anyone?

    shanglur,

    If you have installed all Windows updates, there's no upper/lower filters to delete, you can try...

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    But it's almost the same thing as above. I suspect that your cd/dvd drive may have failed.

    Rick

  • my cd/dvd drive is missing and I don't know why

    I went to play a cd on my laptop and it had not recognized cd drive

    Hello

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

  • CD or DVD drive is missing or is not recognized by Windows

    Original title: another question about the DVD drive is not detected in Windows 7

    I have the same problem that many others have described here on the DVDR drive not detected after installing Windows 7. I still have not solved this issue. But I have another similar problem. The system will not recognize an external USB DVDR drive connected to a USB port. In essence, I have no access to the internal drive (in a Dell Inspiron 1545) or the external hard drive. Without access to a DVD player I can't even uninstall Windows 7, and I can not install or save anything else without a drive. I'm at my wits end. If anyone can help I will shower you with praise.

    Hi Therevmrbill,

      
    Scenario 1:
     
    Reference:

    Your CD or DVD drive is missing or is not recognized by Windows or other programs.
    http://support.Microsoft.com/kb/982116
      
    Scenario 2:

    1 try to connect the DVD USB drive on another computer and check if the problem persists.
    2. try to connect other USB devices to the computer and check if it is detected.

    Try to run the troubleshooter and see if the problem is resolved.

    Thank you, and in what concerns:
    I. Suuresh Kumar - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Error message "a required CD/DVD driver is missing" - install Windows7 via USB

    So I recently built a new office because my laptop fried itself, and I ran into the famous message "drver cd/dvd required is missing."  I tried many solutions to internet: change SATA AHCI, ATA, IDE; starting with only the hard drive; and the solution that works for 95% of the population: pulling out the USB and insert into another port to the Welcome screen.

    Nothing has worked.  I have downloaded the drivers for my motherboard out of their Web site, uncompressed them and put the files on the USB key.  The drivers are not yet recognised because they don't show up in the "Scanning for drivers.

    I used the tool Windows 7 USB Installation and WinToFlash to make the USB bootable, nor work.  I have my USB drive plugged into a port DAC - UP, because I read that Windows 7 is not supported with native support for USB3.0.

    Please help me!

    Well, I just fixed this problem.  I found a Youtube video on this specific issue, and he said that the non-existent USB3.0 support was to blame.

    I followed the video, mounted the USB3.0 drivers to the boot.wim and booted up my office as usual.  This time, he spent the error message and let me install Windows.

    I am so happy.

    EDIT:

    Video link for anyone else having this problem

    https://www.YouTube.com/watch?v=yd37BJwTxiM

  • Load the driver - A required CD/DVD driver is missing

    I'm trying to install Windows 7 on a Dell Inspiron 1100 laptop, and at the time of installation, I get the following message:

    A required CD/DVD device driver is missing. I f you have a driver disk, CD/DVD or player of the USN, please insert it now.

    I guess only he eans there not a device driver for the CD/DVD that contains the installation disk. Which drive do I need and why is it not standard on Windows 7 installation cd?

    Hello

    The following message by Bummed about the details of the Support Forums Windows 7 how he got it past: http://social.technet.microsoft.com/Forums/en-US/w7itproinstall/thread/a43574ad-e8d0-4d9e-aa86-6ddfda1e9079/Bummed Tuesday, may 12, 2009 18:25

    OK, so after three days to try and fight with the installation I have WIN7 RC 7100 64 bit operating.

    Given that many people had with missing driver CD/DVD, error I was blocked I'll list the steps I took to work. Before I did anything, I downloaded a free copy of Boot disc Hiren with Patch keyboard just in case I had of problems (freeware and easy enough to find if you google it). I found myself only use it for the DOS prompt but hey - ho...
    Some of these steps may seem redundant, but ultimately, this is what took the OS for me:
    1 partition and reformat HD's BACK with the commands FDISK and FORMAT C:
    2. install a Vista 64 bit version which, in turn, re-partitioned the drive itself
    3. once Vista was running (does not have a code because I knew that I wouldn't be on it for a long time) inserted the RC 64 bit DVD
    4. in the install window, I ran the check compatibility online tool
    5. He told me that my ITE IT8211 ATA/ATAPI controller must be updated in order to install
    6 Ran Wizard to update to Vista which has found a new driver for the ITE IT8211 ATA/ATAPI
    7 rebooted Vista 64 to finalize the updates updated (removed DVD RC while restarting disk)
    8. once started, re-insert the DVD of the RC, click on install and went through all the normal installation steps.
    Again, this may seem unnecessary (as the FDISK / FORMAT) time, but ultimately it's what works and what I've been through, the problem people seem to have with the CD/DVD driver not found is that the ITE IT8211 ATA/ATAPI controller is not updated. I couldn't find a place to just "Download driver" and put it on a drive flash or something, I got allow windows to do that I hope it will not be the people back. I'm not enough common sense to see if you can install the driver in another way.
    Hope that this info is of use to someone and if anyone has questions, feel free to leave a message and I'll check it out later today.
    Many thanks to Amrooz and Java_az who helped along the way!

    David
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • CD/DVD drive suddenly missing in my computer on Satellite M

    My cdc/dvd drive suddenly disappeared.
    Still, he turns, but is not recognized in desktop or by any software I use with it.
    Any ideas?

    A few months ago, I installed a new HARD drive, but this has happened in the last 3 days.
    Until then it was working fine.
    Driver is installed, but the device is not recognized.

    If you check Vista this document - http://aps2.toshiba-tro.de/kb0/FAQ8101LA0000R01.htm

  • CD/dvd drive is missing

    Hello everyone, my name is Dipak kumar, I have a lenovo laptop g500s. Since then, my CD/DVD drive disappeared last month. I couldn't find nowhere not even in Device Manager. I tried all possible methods through registry edit and delete filters. Finally, I formatted my pc. and then I thought that I got my spare drive. but after having used a few days yet, he disappeared. I have windows 8 and license full update kaspersky anti-virus. Windows is also updated. Please give your valuable suggestion how to solve this problem.

    Hello

    appear in Manager device possibly under 'other devices '?

    In Device Manager, click the VIEW tab and select "Show hidden devices"...

    Have you tried this registry change to add a disk...

    1. run the command as administrator prompt. Right-click on the lower left corner, the Windows icon. It will be on the list that opens.

    2 copy and paste is following and press enter

    Reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" / f/v EnumDevice1 /t REG_DWORD /d 0x00000001

    3. Type Exit and press ENTER.

    4. restart the system.

  • DC5800 seven CD/DVD driver is missing on install

    Hello

    I got a DC5800 but without disk hard (the company has protected its data)

    I installed a new hard drive.

    I've updated the BIOS and the Micropogram.

    When I boot on my DVD of the seven (original made by Microsoft), the installation begins, but the block with a message: "a driver missing for the CD/DVD.

    I have tried with 3 DVD-ROM, DVD USB...

    Always the same message...

    How did you find us?

    Sorry for my English, I'm French.

    Hey StroFR,

    I'm sorry that you run on this issue.

    Take a look at this Microsoft Support link

    Looks like you may need to create a new disk. They give some suggestions on this page. I hope this helps! Let me know if you have any questions

  • CD/DVD driver is missing Windows 7

    I have 2 Cd and DVD drivers listed in the currency manager; HL-DT-ST DVDRAM GT34N and WFIXK G9ERGTMRW SCSI CdRom motto.  Neither work and the drivers seem to be missing.   I uninstalled both and rebooted several times.  It worked once in the past, drivers have been reloaded successfully after reboot. Unfortunately not this time.    Does anyone have tips that can solve this problem?

    RAM DVD uninstalled, rebooted, checked the Manager of computer peripherals and 2 drivers still missing.

    I was wondering is it could be the other file (x 32) as mine is x 64?

    It may be possible, a filter driver is loaded or trying to be responsible, that you may not have seen.

    What I might suggest. to ensure that the filter values are deleted, copy and paste the following text in Notepad and save to a .reg file (save with the .reg extension and give a name like fixcd.reg):

    First create a system restore point, and then double-click the saved .reg file, add to the registry and restart the computer.

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}]
    "UpperFilters" = -.
    'LowerFilters ' = -.

  • ("My CD or DVD drive is missing or is not recognized by Windows (Code 39)")

    My CD / DVD is missing or is not recognized by Windows. My driver Version: 6.1.7601.17514, OS is windows 7.

    I received the following message:

    • Windows encountered a problem installing the software driver for your device
    • Windows raise driver software for your device but encountered an error trying to install it.
    • Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)

    I tried several ways to follow the steps that says on the website of Microsoft, as with the help of the hardware and peripheral troubleshooting tool, but it didn't work.  I also used a new external device and was not recognized by windows as well. By the way

    Can you still collect my DVD player?  How can I solve this problem? Thank you

    Run these set the then restart.

    http://support.Microsoft.com/kb/982116

    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

    http://support.Microsoft.com/kb/316529/

    http://support.Microsoft.com/kb/314060

  • My cd/dvd drive is missing from my computer and in Device Manager there is an exclamation mark next to it.

    My drive is a DVD RW AD-7240 s optiarac, I tried uninstalling and reinstalling, but to no avail. I tried to use the microsoft fix it and the computer find the harware, but then he cam saying there was a problem installing this hardware. im running windows xp professional. help is very appreciated. Thank you

    Hello

    Try to check the system registry if there are filters, please see the link below for instructions. I highly recommend to do manually.

    http://support.Microsoft.com/kb/982116 :-)

  • CD or DVD drive is missing or is not recognized by Windows or other programs

    How can I solve this problem withot having to reinstall the operating system?

    Hello

    Please try the below mentioned article and see if that helps:
    My drive does not appear in Windows Explorer:
  • ThinkPad Edge S430 DVD drive missing

    ThinkPad Edge S430 DVD missing disk.

    The DVD drive is missing from 'my computer '.

    I couldn't find the drive to DVD as well the Device Manager.

    I've updated for windows 8

    I installed all the drivers for windows 8 includes BIOS updates and etc.

    It worked. Thank you very much

  • Missing CD/DVD drive, code 39 error

    Original title: My DVD recorder is in the bios at startup, but in the management system is a $Error39 driver damaged or missing conflicy $ how to fix

    My dvd cd burner is in my BIOS boot and in the management of my device that has a yellow flag with a code errow (39 driver damaged or absent also, it does not appear when I look in the readers, readers of storage C F G only no. CD DVD drive listed.)

    How canI install a new driver

    Hello

    I understand that you get an error code 39 and CD/DVD drive is missing from the computer. I understand the inconvenience.

    I suggest you perform the steps mentioned in the article.

     

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    http://support.Microsoft.com/kb/314060

    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/)

    How to back up and restore the registry in Windows.

    It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

Maybe you are looking for