My CD-writer/DVD-rom does not work and the door does not open

I tried Device Manager and that will not be the same work, I disabled the drive once I discovered it did not work.  I have a Compaq presario XP sp3 with Internet Exporer 8 is possible that I can go back to IE 7?

I tried Device Manager and that will not be the same work, I disabled the drive once I discovered it did not work.  I have a Compaq presario XP sp3 with Internet Exporer 8 is possible that I can go back to IE 7?

Hey Craftslady2011

Read below how to open the cd with a paper clip tray

http://pcsupport.about.com/od/tipstricks/HT/ppdropen.htm

How to uninstall ie8 at the link below

http://support.Microsoft.com/kb/957700

and reading this on cd XP problems

This article explains how to solve common problems that may occur when a Windows XP-based computer cannot read a CD or a DVD in a CD or DVD drive. This article contains several methods that you can use to try to solve these problems, and it also includes some advanced troubleshooting steps

http://support.Microsoft.com/kb/321641

Here is the vista forums

for xp questions use the link below to the xp forums

http://answers.Microsoft.com/en-us/Windows/default.aspx#tab=4

Walter, the time zone traveller

Tags: Windows

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    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    4. in the right pane, click UpperFilters.

    Note: You may also see an UpperFilters.bak registry entry. You don't have to delete this entry. Click UpperFilters. If you do not see the UpperFilters registry entry, you may still have to delete the LowerFilters registry entry. To do this, go to step 8.

    5. on the Edit menu, click on delete.

    6. When you are prompted to confirm the deletion, click Yes.

    7. in the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you. Go to the section "Next steps" to learn how you can find more solutions or more help on the Microsoft Web site.

    8. in the Edit menu, click on delete.

    9. When you are prompted to confirm the deletion, click Yes.

    10. exit the registry editor.

    11. restart the computer.

    Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/ ) how to back up and restore the registry in Windows

    Thank you
    Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

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