My computer crashed and it restarted I asked me to refresh Firefox. I have now lost all my favorites etc. There is no 'old Firefox data' folder - help!

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• My computer crashed and after the purchase of another, I used the Migration Wizard to copy all the files to the new computer.  Everything was going well until I tried to launch LR6.  It was two weeks ago and a search for many pages of the Adobe Web site. 

  My computer crashed and after the purchase of another, I used the Migration Wizard to copy all the files to the new computer.  Everything was going well until I tried to launch LR6.  It was two weeks ago and a search for many pages of the Adobe Web site.  I think I've exhausted all the remedies listed without success codes error A12E5 to questions cloud creative, Manager of Application and error 1: Configuration problems.  I'm ready to reformat my computer and try again with Time Machine.  Help would be greatly appreciated before I waste more time on this task. Any further suggestions?

  Migration of Mac with Time Machine WILL NOT WORK with the Adobe program activations due to hidden registration files

  Sign out of your account... Uninstall... to run vacuuming...

  -non-Cloud programs, to disable the service before uninstalling

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to your account... Reinstall

• My work buy Adobe Acrobat Standard XI a few years ago.  My computer crashed and I need to re - install.  I do not have a disk, order number and serial numbers.  How do I do that?

  My work buy Adobe Acrobat Standard XI a few years ago.  My computer crashed and I need to re - install.  I do not have a disk, order number and serial numbers.  How do I do that?

  Hi, Roxane,.

  You can download Acrobat Standard 11 of: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  and use purchased serial number to activate the software.

  Kind regards
  Rave

• Why have I lost all my favorites sync on my computer?

  I came back to work on Monday and all my favorites have disappeared. Recently, synchronize bookmarks on the new computer with the old computer. Bookmarks have been synchronized successfully... then I erased everything on the old computer. Where are my favorites?

  You should have turned off Sync on the old PC before you delete the bookmarks on the old PC.

  You should have a backup on the new PC which can be restored.
  
  https://support.Mozilla.com/en-us/KB/backing+up+and+restoring+bookmarks
  Scroll down and see - restoring backups

• Upgrade to Microsoft 2010 and have now lost all my Outlook Express emails!

  Hello

  Yesterday, I upgraded my pc from 2007 to 2010 from microsoft, I had no idea that outlook express is no longer taken in charge & a so don't had not saved anything express before the upgrade.

  I used two Outlook + outlook express to run 2 separate email accounts.  How Outlook works well and moved all my old mails/contacts.  Express however is not found, I can't open it.

  I have installation the other account on the new perspectives, he transferred the emails from the last 30 days, which lie on the mail server, but nothing beyond that, plus all of my files are missing & what is the most important!

  Please help me, I got hundreds of emails that are very important to me and I am in despair that they have all been lost.

  Thank you, Emma

  If you use Windows XP (which I assume you're OE does not work on any latest system) then by installing Office does NOT remove Outlook Express.

  He can't because Outlook Express is part of Internet Explorer, which is part of Windows.

  I think that Outlook has replced just the icon of EO for mail.

  Do a search for msimn.exe

  You should find it in c:\program files\outlook express.

  Then you can add back a shortcut on your desktop.

  If you find my answer helpful, please click the button "Vote as helpful"! Thank you!
  My Windows Blog

• My computer crashed and after reboot, I lost all my saved passwords. How can I recover it?

  I was looking on a saved password when suddenly my computer crashed and restarted. After reboot I couldn't see the saved passwords.
  As a test, I saved a password and this password is displayed in the list of saved passwords, but all the others are still missing.
  How can I retrieve my saved passwords?

  Thank you!

  If the file has no valid data then you may not use this file.

  You can try if there is an earlier copy of the logins.json file.

  • Right click: properties > Previous Versions
  • http://Windows.Microsoft.com/en-us/Windows7/previous-versions-of-files-frequently-asked-questions

• My computer crashed and is now to say I am a guest and I can't change it back.

  My computer crashed and I had to force a hard reboot and now I get an error of the driver, I can't change it back to the administrator never time I click Administrator, then click ok and go back in the window it shows always standard in the user account, and some things in the control panel I click it the window flashes just but without window and without massage.  I really think it's on the carpet.  I have a password on it and I chose to connect without asking me whenever I start my computer, I did it so that I can remotely connect.

  As I am trying to send that it wouldn't go throwing in Internet Explorer and I had to use Chrome.

  Try this:

  1. keep tapping F8 during the first phase of startup.

  2. select Repair from the menu.

  3. Select an administrator account, and then enter its password.

  4. When you are prompted, select System Restore.

  5. set Windows to a point before this problem occurred.
  6. plan in advance and create, test and document a spare, even admin account that you have a spare House key. This will save you a lot of trouble.

• When you try to open some sites Web my computer crashes and I get a message "a problem caused this program blocking interact with windows.

  Hello

  From time to time, I'm having a problem with internet access - when, finally, access is allowed and trying to open some websides my computer crashes and I get a message "a problem caused this program blocking interact with windows ' why?
  I'm not technically capable, but I did I tried different ways-nothing doesn't. I want to talk about Windows 7 Edition home premium.
  At the same time, there is no problem on my laptop which runs under Win XP and with the same internet provider! Any suggestion will be appreciated

  Original title: problems with Win7 and MozillaFirefox

  Hi Ulica,

  Thank you to contact Microsoft Community and we will be happy to help you with your concern.

  According to the description, it looks like you are facing an Internet problem on the Windows 7 operating system.

  It would be great if you can answer these questions to help you further.

  1. is the question confined with Mozilla Firefox?

  2 are you able to access the same Web site using Internet Explorer?

  3. have you made changes on the computer before this problem?

  4 are you facing this problem while accessing the secure Web site?

  Problem with Internet Explorer, I would suggest trying the following methods and check.

  Method 1:

  I suggest you add this particular website as a trusted site and check.

  To add a Web site to a security zone: http://windows.microsoft.com/en-US/windows7/Security-zones-adding-or-removing-websites

  Method 2:

  I suggest you to see the steps in the following Microsoft article and check.

  Can't access some Web sites in Internet Explorer: http://support.microsoft.com/kb/967897

  You cannot connect to or connect to secure in Internet Explorer Web sites: http://support.microsoft.com/kb/813444

  Why can't I view some websites? http://Windows.Microsoft.com/en-in/Windows7/why-cant-I-view-some-websites

  Note: There are rather than Internet Explorer 9 as well.

  Note: The feature reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

  Method 3:

  Internet Explorer not responding, stops working, or restarts: http://support.microsoft.com/gp/PC_IE_EnvManualID

  Note: If the question is limited only with Mozilla Firefox, I suggest you to post the same question in the Mozilla Firefox's Support Forums.

  http://support.Mozilla.org/en-us/questions

  Hope that the information provided is useful.

  If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

• my computer crashed and I need to install my program on my new computer

  my computer crashed and I need to install acrobat from adobe on my new computer

  First, you must remove your existing activation

  Don't forget to request ONLY activation support set your number of activations

  Serial number and activation support (no-Cloud) https://forums.adobe.com/thread/2041990

  Secondly, you install programs exactly in the same way you did the 1st time... Put your disc in the drive, and enter your serial number when asked

  .

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -Membership questions and problems https://forums.adobe.com/thread/1146459

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2203126

  -for Lightroom https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• My computer crashed and I now have a new computer. How can I get new lightroom and photoshop?

  Adobe, how many times I have to ask the same question. My computer crashed and I need to download adobe photoshop and lightroom again on another computer. How can I do this without having to pay again?

  Install the desktop application cc from here on your new computer, https://creative.adobe.com/products/creative-cloud

  the application allows to install your lr and ps

• My computer crashed and I reinstall first elements 7, but it will not recognize my serial number there are two on the CD case please help

  My computer crashed and I reinstall first elements 7, but it will not recognize my serial number there are two on the CD case please help

  When you ask a question you will need to provide some basic information

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Lost information - response #1 in https://forums.adobe.com/thread/2008767

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  - and http://forums.adobe.com/thread/1038761

• My Windows 10 computer crashed, and all applications have been lost.  I'm about to re - install LR6 (standalone, no CC).  I think that both facilities are allowed.  Can I get the meter re - assign once my reinstalling?  Thank you.  Jim

  Hello, my Windows 10 computer crashed, and I had to start again, allow a reinstallation of the operating system complete with all my apps being deleted from the machine.  One of these applications was LR6 (independent, no CC).  In my view, LR6 allows two installations of the software by license, so I am writing to ask that the 'meter' installation reset 'one' when I'm done with this installation.    I would never need the re-install second, but given the instability of the operating system, it may be necessary... Thank you.

  Jim Clay

  Serial number and activation support (non - CC) https://forums.adobe.com/thread/2041990 to adjust the number of activations

  If the cat person sends you back to this open forum, you are out of luck... only Adobe can help, nobody here can access the activation server

• I need to disable my Creative Suite license on another computer in order to activate it on a new computer, but the old computer crashed and I can't use it. Is it possible to disable the other computer without using this computer?

  I need to disable my Creative Suite license on another computer in order to activate it on a new computer, but the old computer crashed and I can't use it. Is it possible to deactivate the license on the old computer without using it?

  you are allowed two facilities, activations, you should may not disable before activating on your new computer.

  But if you don't, contact adobe for hourly pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html.  Ask a county of activation reset.

• My computer crashed and I restore my my hard drive recovered Thunderbird email, how do I restore my old emails (stored emails and accounts)?

  My computer crashed and I restore my my hard drive recovered Thunderbird email, how do I restore my old emails (stored emails and accounts)? I found 2 folders (a local sub) & another under roaming which appear to contain my email stuff. How in Thunderbird set up again to access my old emails/files? Also, I have three accounts/email configuration in my old email. Thank you!
  -Erwin

  Create a new profile and copy the one above him. See this article for instructions.
  http://KB.mozillazine.org/Moving_your_profile_folder_-_Thunderbird#Create_a_new_profile_and_copy_the_old_one_over_it

  Your old profile is located under "roaming."
  For Thunderbird there is nothing that you need to restore from "local."

• How can I recoverr my photos my computer crash and lost all the

  Hi everyone I need help from someone my computer crash and I lost all my photos is their far I can retrieve them.i would really apreciate the help thanks .i am despret 4 my photos.

  Saturday, April 7, 2012, 15:23:07 + 0000, o the balance says:

  Hi everyone I need help from someone my computer crash and I lost all my photos is their far I can retrieve them.i would really apreciate the help thanks .i am despret 4 my photos.

  Two points:

  1. What do you mean by "my computer, crash"? What happened and what did
  do you to fix? Have you maybe reformat and reinstall Windows? If
  you did, you are out of luck.

  2. If your photos (or any other file on your disk) was important
  to you and you did not return regularly, you've played them
  with fire. It is always possible that a hard drive crash, user error,.
  near Thunderbolt, virus attack, even stolen computer, peut
  the loss of everything on your drive. As it has often been said,
  It is not a question of whether you will have a problem, but when.

  You can read this article on the backup that I wrote: 'save '.
  "Your computer regularly and reliably" to
  http://www.computorcompanion.com/LPMArticle.asp?ID=314
  Ken Blake, Microsoft MVP