My computer does not connect to the Internet. Event ID 7003, "the TCP/IP protocol driver service depends on the non-existent service below: IPSec."

Hello!
I am working on a Dell Inspiron 1300 laptop for a friend. She has Windows HP Home Edition, SP3 installed.
He said that Saturday night he started to act funny and wouldn't connect to the Internet. There were a few popups then begins, and he did not know if they were connected to not go on the Internet.
He had the rootkit.zeroaccess infection. I used Combofix to remove it. It won't always get on the Internet, either via a wi - fi or ethernet connection.
Looking at the event viewer, I see event ID 7003, "the TCP/IP protocol driver service depends on the non-existent service below: IPSec."
Then, event 7001, "(NLA) network location awareness service depends on the service protocol driver TCP/IP which could not start due to the following error: the dependency service does not exist or has been marked for deletion.".

I copied ipsec.sys from another XP Home machine which worked and stuck in the Windows\System32\drivers directory and it still does not work.

Any ideas are greatly appreciated!

Dave

Hello

See this link:

http://TechNet.Microsoft.com/en-us/library/cc958861.aspx

http://www.Microsoft.com/technet/support/ee/transform.aspx?ProdName=Windows+operating+system&ProdVer=5.2&EvtID=7003&EvtSrc=Service+Control+Manager&lcid=1033

Let us know the results.

Tags: Windows

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