My computer "does not support" lightroom. In other words, it will not download

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• my computer does not download an update of Microsoft works 9 KB2092914 (definition 1.89.660.0) since last month. Tried everything. Will not download. Can you help me?

  my computer does not download an update of Microsoft works 9 KB2092914 (definition 1.89.660.0) since last month.   Tried everything.  Will not download.  Can you help me?

  Gray

  See this thread:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/0c397230-26c6-4214-a5d1-3c99d2b2ef47

  Please let us know if that helps.

• new computer does not download Firefox using IExplorer

  Just bought a new laptop with Windows 7. Trying to install and configure, but Internet Explorer doesn't allow to download Firefox 3.6 for my browser. Continues to send message that
  "Unable to download Firefox%20Setup%203.6.13exc from tutankhamon.acc.umu.se .
  Unable to open this Internet site. The site requested is either not available or cannot be found.
  Please try again later. »

  I am not computer saavy - please advise?

  edited later to say I managed (through multiple trials on different pages to finally download Firefox Mozilla), he took several tests and various download sources - perhaps finally a mirror site that worked. Hat a frustration!

  The mirror (server hosting the Firefox configuration file), you have been loaded can be out of service for some reason any. Try to download it again and see if it works the second or third time. If you have no luck, try to use another mirror. One here, that should work (select the desired language).

• After the updates installed for xp edition family, computer does not start even in safe mode (or in any other mode)

  computer does not restart after installing updates for xp home edition - does not restart in any mode (including safe mode)

  HiRonKlip,

  If you have the Windows XP installation disk, you can perform a manual system restore by following this link.

  How do I recover from a corrupted registry that prevents Windows XP startup

  Hope the helps of information. Please post back and we do know.

  Concerning
  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Download a trial of cc 2014? My computer does not support 2015

  Download a trial of cc 2014? My computer does not support 2015

  Hi Jennifer,.

  Sure.

  Please download the CC 2014 from the link below:

  Direct download links of Adobe CC 2014: 2014 creative cloud release | ProDesignTools

  Kind regards

  Sheena

• I purchased Adobe Lightroom 5 who arrived on a disc.  My new computer does not have a D drive (for dvd or cd).  I'll be able to download my Lightroom 5 on my new system via an online connection?

  I purchased Adobe Lightroom 5 who arrived on a disc.  My new computer does not have a D drive (for dvd or cd).  I'll be able to download my Lightroom 5 on my new system via an online connection?

  Sure.

  Download it from

  Adobe - Lightroom: For Windows: Adobe Photoshop Lightroom 5.7.1

  Adobe - Lightroom: For Macintosh: Adobe Photoshop Lightroom 5.7.1

  Install and enter your serial number.

• all of a sudden... my computer does not see the things I plug into the usb ports on the front of the computer...?

  all of a sudden... my computer does not see the things I plug into the usb ports on the front of the computer...?

  If I shut down the computer and plug... he sees the thing then turned back...
  I can not just plug in while the computer is turned on... once again he has used to do this just as well... for some reason any, he sees things now.
  any thoughts?

  Hi KK Waddell.

  Thanks for posting in the Microsoft Community.

  I understand that you face the issue with the USB port does not work when you embedded on the front of the computer.

  Before you start the troubleshooting steps, I need the information required.

  1 did you changes to the computer?

  2 did you receive an error message?

  I suggest you to check with the other USB port.

  I suggest you to see the links and check.

  USB port may stop working after you remove or insert a USB device

  http://support.Microsoft.com/kb/817900

  Advanced troubleshooting tips for General USB for Windows XP problems

  http://support.Microsoft.com/kb/310575

  One or more USB devices may not work when you start your Windows XP-based computer

  http://support.Microsoft.com/?kbid=885624

  See also:

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/

• Computer does not recognize LaCie external hard drive when it is connected.

  Should I just a 'driver' of the manufacturer so that windows recognize? Help, please.

  The device is a hard drive (250 gb) bought in 2006.   LaCie support has provided relevant solutions.

  I disconnected the USB line, reconnected with the power of the unit it turned on and off while only plugged, unplugged, and made all possible combinations of many times. My computer does not recognize anything.

  I can't find it in my computer, and also, the computer does not list the device in the Device Manager utility.

  I have disabled the Windows Firewall.

  The computer with which the external drive worked and one that currently does not recognize are model computers windows XP (2008).

  Thank you very much for your help.

  Thanks for the reply.

  In the meantime and after reviewing all similar positions, it turns out that find the 'live' usb device does the trick.

  So, other people with similar problems, try the usb cables at the back of the computer (all), then by restarting the connection there.

  It worked for me.

  Thanks again for the reply!

• Error - NTLDR missing Windows XP Home computer does not start.

  Original title: XP-based computer does not start.

  XP Home does not start after I uninstalled a large file of Samsung mobile phone. I get a missing NTLDR error message and have had a System32 error as well, but there is no DOS prompt that would allow me to access anything whatsoever. Another problem is that I lost my installation CD. I initially bought this Dell PC nine over 6 years ago, so can provide identification details, if necessary program. Could someone tell me how I can make a recovery CD please? (No floppy drive not installed in the PC). To further complicate things (Yes, I know - I created many more problems that we all need), I have to keep my files on the hard disk, so cannot do a complete reformat, unless someone can tell how to save them somehow. My BACK skills could be summed up as "plodder inexperienced but determined!

  The file might be missing or it could just be that XP can't find it if your file system has somehow got corrupted.

  As the forums MS Answers does not prompt for any information system when a new question is asked, we know absolutely nothing about your system.

  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

  Provide information on your system, the better you can:

  What is your system brand and model?

  What is your Version of XP and the Service Pack?

  Your system have IDE or SATA disks?

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)

  The afflicted system has a working CD/DVD (internal or external) drive?

  System32 error, you see, is what exactly?

  Depends on a few factors, there could be another copy of the file NTLDR in other places on your system, but you have to start on something to find out whether there is or not.

  After answering the above questions, I begin to make a CD from Recovery Console bootable XP by running a chkdsk/r, first on your HARD drive and then see what is left to do.

  Here's how:

  If you have no XP bootable media (or aren't sure you have) create a bootable XP Recovery CD of Console and don't forget (no support for XP not necessary).

  This is not the same as recovery disks that may have come to a store to purchase the system.

  You can make a bootable Recovery Console CD by downloading an ISO file and burn it to a CD.

  The ISO bootable image file you need to download is called:

  xp_rec_con. ISO

  Download the ISO from here:

  http://www.mediafire.com/?ueyyzfymmig

  Use a new CD and this simple and free program to burn your ISO file and create your bootable CD (do not install UniBlue or the Ask Toolbar - never!):

  http://www.ImgBurn.com/

  Here are some instructions for ImgBurn:

  http://Forum.ImgBurn.com/index.php?showtopic=61

  It would be a good idea to test your bootable CD on a computer running.

  You may need to adjust the computer BIOS settings to use the CD-ROM drive as the first device to boot instead of the hard drive.  These adjustments are made before Windows tries to load.  If you miss it, you will need to restart the system again.

  When you start on the CD, follow the instructions:

  Press any key to boot from CD...

  Installing Windows... going to pronounce.

  Press 'R' to enter the Recovery Console.

  Select the installation that you want to access (usually 1: C:\WINDOWS)

  You may be asked to enter the password (usually empty).

  You should be in the folder C:\WINDOWS.  It's the same as the

  C:\Windows folder that you see in Solution Explorer.

  The Recovery Console allows base as file commands: copy, rename, replace, delete, chkdsk, fixboot, fixmbr, cd, etc.

  For a list of the commands in the Recovery Console, type help at the prompt of commands or read on here XP Recovery Console:
  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/recovery_console_cmds.mspx?mfr=true

  A good idea before you start things must first verify the integrity of your file system by using the chkdsk command.

  In the command prompt window, run the chkdsk command on the drive where Windows is installed to try to fix any problems on the afflicted player.

  Running chkdsk is fine, even if he finds no problem.  It won't hurt anything to run it.

  Assuming your boot drive is C, run the following command:

  CHKDSK C: /r

  Let chkdsk finish to correct the problems, he could find.

  It may take a long time for chkdsk complete or they seem to be "stuck".  Be patient.  If the HARD drive led blinks always, chkdsk is something.  Keep an eye on the amount of the percentage to be sure that it is still making progress.  It may even seem to go back sometime.

  You must run chkdsk/r again until it finds no error to correct.

  Remove the CD, and then type "exit" to exit the RC and restart the computer.

  You have not to set the BIOS to boot the disk HARD since the CD won't be.

• computer does not start after the Windows XP logo window

  Windows xp home edition
  service pack 2
  Dell inspiron 1501

  1. computer does not start after the Windows XP logo window
  2 works well in safe mode, even connect to the external monitor
  3. I reinstalled xp many times, problem stil exist.

  All the answers?

  Hi dhanushm,

  1. What happens after the Windows logo screen?
  2. You receive an error message?
  3. You have security software installed on the computer?
  4. Have you performed an installation clean Windows XP and even after that this problem exists?

  Method 1

  As the computer starts up fine in safe mode there is a possibility that some third-party programs installed on the computer is the origin of the problem.

  I suggest that you configure the computer in a clean boot state and check if it helps.

  To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See section to learn more about how to clean boot.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  1. Click Start , and then click run.
  2. Type msconfig , and then click OK.
     The System Configuration utility dialog box appears.
  3. Click the general tab, click Normal Startup - load all device drivers and services , and then click OK.
  4. When you are prompted, click restart to restart the computer.

  Method 2

  If fails it above step can refer to the article below and try the steps mentioned, check if it helps.

  After the Windows Logo appears or after you log in to Windows, a Windows XP computer cannot display the wallpaper, a black screen or a blue screen

  http://support.Microsoft.com/kb/318027

• Computer does not recognize verizon wireless fivespot mobile hotspot.

  It is a XP with service pack 3 on a Compaq 8510p laptop, have been on the phone with Verizon. They say that the computer does not detect the Hotspot. The hotspot is a USB device.  I managed to plug it into a desktop computer and the hotspot has been detedted. I downloaded the VZaccess Manager. I deleted the previous Altel air card program. I don't know what else to do.

  Thank you

  Hello

  ·        The device worked fine on the system before?

  ·        What happens when you plug the device into the USB port? You get the error message? If Yes, what is the exact error message?

  ·        Other USB devices work fine on the system?

  I suggest to plug the device into another USB port and check.

  I suggest you follow the steps mentioned in the article below.

  A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive

  http://support.Microsoft.com/kb/925196

  Thanks and regards.

  Thahaseena M
  Microsoft Answers Support Engineer.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• The settings saved on this computer does not meet the requirements for the network

  My old laptop connects fine but my other not.  When I go to connect to the network, it says "the settings saved on this computer does not match the requirements for the network."

  Hello Tazdmx83,

  Thanks for posting on Microsoft answers Community Forums.

  This problem usually occurs on wireless network connections. I suggest that you turn off any wireless security feature by following the steps below.

  1. click on start and control access panel.

  2. double-click on network connections

  3. right click on the wireless adapter and select Properties.

  4. Select wireless networks, click the name of your wireless network and choose Properties.

  5. in network authentication, select open to disable wireless security.

  6. Please try to connect.

  If the problem persists, I suggest that you remove the connection and re-create the wireless network connections. The following Web site can help you on the creation of the wireless connection.

  http://windowshelp.Microsoft.com/Windows/en-us/help/297fa2dc-B20B-4327-B673-707a968c86801033.mspx

  Important note: Microsoft provides third-party contact information to help you find technical support. These details may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

  If the problem persists, I suggest you reinstall the driver of card wireless network and Re-create the connection.

  Remove the driver for the card
  ========================

  1. click on start. In the start search box type "devmgmt.msc", and then press ENTER.
  2. expand "Network adapters", double-click the entry for the wireless network device.
  3. click on the "Driver" tab, click "Uninstall".
  4. click on start. In the start search box type "appwiz.cpl", and then press ENTER.
  5 remove the entries related to the wireless network adapter.

  Reinstall the driver with your CD of drivers on the manufacturer's Web site. After installation, create the connection.

  Also access the link and try to follow the steps in troubleshooting network related issues on Vista-based computer:

  http://windowshelp.Microsoft.com/Windows/en-us/help/33307acf-0698-41ba-B014-ea0a2eb8d0a81033.mspx

  It will be useful.

  Thank you and best regards,

  Srinivas

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think

• My computer does not detect any of my Bluetooth devices

  Help, please!

  Original title: I HAVE 2 BLUETOOTH DIVECES BUT MY com DO NOT WANT TOO ACKNOWLEDGE THAT? What is wrong = (((??? s'il vous plaît m'aider =??)))

  Hello

  Your computer supports BlueTooth? Check with the system manufacturer's support, their documentation online
  and drivers and ask in their forums (if any). If may 3rd party module BlueTooth adapters supported wouldn't
  be necessary.

  =====================================

  If supported these could help.

  Hardware devices not detected or does not work - a Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Add a BlueTooth device to your computer
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer

  Set up a Bluetooth compatible device
  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-device

  The problems with Bluetooth devices
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

  How to set up a Bluetooth connection
  http://www.vista4beginners.com/how-to-setup-a-Bluetooth-connection

  The Bluetooth item in Control Panel on a Windows Vista SP2 computer does not
  as expected when you click on the element - for Windows 7 this check manually
  http://support.Microsoft.com/kb/960531/en-us

  If you need drivers try the support site for the manufacturer of your system and/or the site of the manufacturer of the real device.

  BluetoothView is a small utility that runs in the background and monitor the activity of Bluetooth technology
  devices around you. For each detected Bluetooth device, it displays the following information:
  The device name, address Bluetooth, Major Device Type, minor device Type, first detection time,
  Last detection time and more. BluetoothView can also warn when a new Bluetooth device
  is detected, by displaying a balloon in your bar tasks or playing a little beep. -FREE
  http://www.NirSoft.NET/utils/bluetooth_viewer.html

  BluetoothCL is a small console application that transforms all differential of bluetooth devices detected in
  the standard output. For each Bluetooth device, the following information is displayed: MAC
  Address, name, Major Device Type, minor device Type and possibly the name of the company of
  the device (if the external file of MAC addresses - oui.txt is provided) - FREE
  http://www.NirSoft.NET/utils/bluetoothcl.html

  BluetoothLogView is a small utility that monitors the activity of Bluetooth devices around you,
  and shows a log of Bluetooth devices in the main window. Each time that a new Bluetooth
  device coming to your area and when the unit comes out of your area, a new journal line is added with
  the following information: device name, time of the event, address, Type of event ("peripheral
  Arrival' or 'Device left'), Type of aircraft and the company that created the device. BluetoothLog-
  View you can also specify a description for each device (according to its MAC address)
  that appears in the column "Description". -FREE
  http://www.NirSoft.NET/utils/bluetooth_log_view.html

  ---------------------------------------------------------------------

  Change settings for a Bluetooth compatible device
  http://Windows.Microsoft.com/en-us/Windows7/change-settings-for-a-Bluetooth-enabled-device

  Add a Bluetooth device to your computer
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer

  Add a Bluetooth device or other wireless or network device: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions

  ---------------------------------------------------------------------

  More information of possible interest to some:

  What is a Bluetooth personal area network (PAN) network?
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-a-Bluetooth-personal-area-network-Pan

  Connect to a Bluetooth personal area network (PAN) network
  http://Windows.Microsoft.com/en-us/Windows-Vista/connect-to-a-Bluetooth-personal-area-network-Pan

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Why my computer does not recognize the CD when inserted?

  I am trying to install a software on CD, but the computer does not recognize it.  I tried even my audio CD but they is also not recognize it.

  Hello

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• 19 CD rom error code... computer does not recognize, etc...

  19 CD rom error code... computer does not recognize, etc...

  I tried troubleshooting and I get "unable to set of troubleshooting."
  Please let me know if someone has a possible solution.  I am running Windows 7 family and probably a 5 on the computer.
  Thank you
  JDub

  Hey JDub,

  Please contact Microsoft Community Forum!

  This issue would have occurred after you installed, uninstalled or updated a program or Windows.

  19 code means there is a driver conflict such as two devices attempt to use the same resources.
  
  

  When you say "unable to set Troubleshooting" what Troubleshooter you are referring to?

  You can try the steps from the following link and check:

  Registry warning: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base. How to back up and restore the in the Windows registry: http://windows.microsoft.com/en-us/windows7/Back-up-the-registry

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/314060

  Keep us updated on the State of the question

  Using the windows-related issues feel free to post on the Microsoft Community Forum!

• How to disable series when your computer does not work?

  How to disable series when your computer does not work?

  and also how to use for computer B that you recently purchased?

  Thank you

  Shine,

  You can install and activate the perpetual software (purchased) two computers of the same type (mac or pc), as long as you use it on one at a time. (lightroom is the exception because it is a product of multi platform, so it can be installed on the pc and mac platforms)

  It is advisable to disable the software on a computer on which it will be is most used, especially before giving away or selling the computer or reformat the hard disk. Please see this link: How to disable the software.  This frees an activation if you have the option to install the software on another computer at any time.

  If you do not have access to your old computer because you have replaced a hard drive, upgraded your operating system to format your computer before you deactivate your software or your computer is dead, you can ask Adobe Support to help you disable from a machine, you cannot access. Have your serial number or Adobe ID ready, then contact us.

  To load the software on another computer, download and install it as you did on the first computer. Then enter your serial number to activate it.

  Guinot