my computer doesn't turn off the first time.

my computer doesn't turn off the first time I try to turn it off. This will turn off the second time I select "turn the computer off.

Hi Guillermo_932,
 
-You receive an error message or error code while trying to turn off your computer for the first time?
-Have you been able to shut down your computer without any problem before?
-If so, remember you have changed your computer before this problem started to happen?
 
Follow the steps in the article, and check if it helps in fixing the issue:
If it does not, check the event viewer to see if there is no error message related to this issue.
 

See the following articles for more information on the event viewer display:

Using the event viewer

Procedure to view and manage event logs in Event Viewer in Windows XP

After return with details that are of event viewer to help us help you better.

Tags: Windows

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