My computer has a virus, can I start safe mode and download the scanner software?

My daughter has a virus on his computer and he was arrested for perhaps a year. Can I try and see if it will boot in safe mode and down load a service of scaning as Mirco soft essentials for a scanner or Malware Anti-malware bytes. I guess my question main you can down load a program in safe mode.

Hello

Of course you can. Use safe mode with networking to download directly on his computer--several times
as you start the computer, press F8.

If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be harder to detect as
the cause.

No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.

It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.

TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684

Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_free

SuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

Run the malware removal tool from Microsoft

Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)

Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

Microsoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

also install Prevx to be sure that it is all gone.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/   <-->
http://info.prevx.com/downloadcsi.asp  <-->

Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

Try the demo version of Hitman Pro:

Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro

--------------------------------------------------------

If necessary here are some free online scanners to help the

http://www.eset.com/onlinescan/

-----------------------------------

Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htm

Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx

----------------------------------

http://www.Kaspersky.com/virusscanner

Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

--------------------------------------------------------

After the removal of malicious programs:

Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.

Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

Enter this at the command prompt - sfc/scannow

How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228

Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html

-----------------------------------------------------------------------

If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

======================================

If necessary AFTER you are sure that the machine is clean of any malware. (DO NOT USE IF)
MALWARE IS STILL PRESENT).

How to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.html

=======================================

For extreme cases:

Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
uses aggressive methods to detect these threats, there is a risk that it can select some
legitimate programs for removal. You should use this tool very carefully and only after
you have exhausted other options.
http://us.Norton.com/support/DIY/index.jsp

================================

If you are in North America, you can call 866-727-2338 to get infections of virus and spyware.
See http://www.microsoft.com/protect/support/default.mspx for more details. For international information,.
see your subsidiary local Support site.

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

Tags: Windows

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    I understand the inconvenience you encountered. However, I really appreciate your efforts to resolve the issue.

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    Hello

    You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
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    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    You can create a recovery disc or use someone even version (to do the system restore there only to)
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    How to create a Vista recovery disk
    http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

    ------------------------------------------------

    These require the correct Vista discs since you can not start safe mode.

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    This tells you how to access the System Recovery Options and/or with a Vista disk
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    Try recovery options Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    -----------------------------------------------

    Here are a few Google searches where many have found different solutions:

    Vista black screen - check that a 1st
    http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

    Vista black screen Solution
    http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

    Vista black screen Fix
    http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

    -----------------------------------------------

    If necessary and you can access all ordinary Windows.

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    You can use another DVD that are not protected but you will need to copy you have the product key.

    On-site upgrade
    http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

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    How to perform a repair for Vista Installation
    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

    ---------------------------------------------------------------------------

    Another method that works sometimes: at the command prompt, type of Vista startup disk:
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    or "BOLD"
    )

    c:

    cd\

    CD c:\Windows\System32\winevt (there is a space between cd and C :)

    Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

    RESTART Windows

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

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    Try the rescuecd kasperskyor avg rescuecd

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