My computer has more audio and it won't play the DVD or audio CD.

As noted in the suubject line, my computer has more audi and it won't play the DVD or audio CD.  It's a hp Pavilion dv6 - 6 c 15nr Entertainment PC.  I have not had a year yet.

Click on the link below. Enter your product number as that indicated on the Service tag on the bottom of the laptop (can be under the battery). You can also get the product number by pressing Fn + ESC key. After you enter the PN, click Next, then choose the software & Drivers.On the next page use the menu drop down to select your (probably Windows 7 64-bit) operating system. A list will fill with the drivers. Download & save the last Audio driver.

http://h10025.www1.HP.com/ewfrf/wc/siteHome?cc=us&LC=en

Go into the Control Panel, programs & features - software uninstall IDT. Reboot the laptop and install using the downloaded file.

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If still no sound, try a hard reset, works sometimes. Disconnect all external devices first.

battery and power cord 1 / removal

2 - Press the power button for 30 seconds

3 reinstall only the power cord for the first start.

4. turn on

Tags: Notebooks

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