My computer has TWICE to reset to factory settings, losing ALL my data and installs

I bought a new Dell in December with 7 from Microsoft. Three weeks later, when I opened it one morning he looked exactly as it did when I was first handed it - none of my data, any of my installs, none of my settings. Luckily I had everything on a hard drive so I started from scratch (mostly irritated that I had to use another installation on Microsoft Word). Today I opened only to discover that he has rrediscovered the settings that it had lost the first time, about a month ago. This means that I've lost all the extra data / installs that I had done in the meantime. I don't know if its something Im doing or if it's something I can expect to continue to occur. I don't think not that I would have so vigilant with backup that I do EVERY day to keep things.

Some of the data I lost this time was really important, like the bookmarks on my Web page. Although at least this isn't a restore to the factory settings, its almost MORE absurd that he returned to what it was before he wiped away the first time.

Please help as I am very scared of what happens - twice.

See if running this triple McAfee solvese its behavior correction: http://service.mcafee.com/FAQDocument.aspx?id=TS100507 ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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    I'm at a total loss on the way to the same approach to this situation. After spending about 10-14 days with various iterations of "The Answer Desk", (hereinafter referred to as the T.A.D.) which include planning a recall, which are often late - sometimes by hours. or sitting on hold and wait until you have increased in the province of Quebec, or the chat option - I'd become fond of cat when I had a keyboard, I could use, but quickly learned to hate using my cell phone to push my words, rather type them. In any case, after having crossed more level 1 and level 2, including many supervisors at two levels, I took notice of the last tech level 2 Guy I talked to and called the store of Microsoft (weapon with a case of referral number, or whatever the correct language is for this). I found 2 Microsoft Stores in Los Angeles, CA - 12,000.000 people and 2 stores with nearby competent technical support staff. I scheduled a visit and was told to put my HP 500-281, i3 processor running at 3.4 GHz, 4 GB of Washington. and a 1 TB hard drive (what they & I called my C drive (although, technically, it's more like C: / / or?).)

    Level 2-ADP technology (which had prevailed of my variously attributed, by the countless service customer and/or technical support agents, both case # s and codes authorization) told me thatto take it to a Microsoft Store, I would be able seized technicians who pourraient & would send me home the same day with a machine works, based on my various numbers of cases assigned to me in T.A. I took the tour (by taxi Lyft in all situations which follows) at The Microsoft Store in Century City, CA.

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    I'm teetering at the edge of financial ruin while monitoring the female for the insurance company above that now all services purchases made prior to the date of the merger, cunning claimed that, even if she had understood what I said pretty much everything the my time invested far more time and money I had to contribute to the effort, she could not or would not allow any level of cash so that I can return to save what's left of my ability to earn a living. I also started songwriting as he is more naturally evolved with my love of the guitar for 47 years, my hundreds of sets of words which are located in personal folders on the computer I can't access.

    One of you truly talented I.T. people who contribute to these forums you will suggest in any way that I could have the computer to respond to my mouse and my keyboard. You people are the best and I look forward to hearing your thoughts. D. Lyle

    : Marielle case - I would like to express my sincere and heartfelt gratitude for your response to my call for help. It is your interest to my fate who told me going in this awful circumstances. I got 2 notice of permanent failure to broadcast my answers you Google, and so I'm not at all sure of you knowing that I received your thoughts and that he continued to try to save me by using your ideas as a springboard to areas not only loomed in my limited vision of the possible parameters of the problem at hand. Specifically, your mention of the ports currently assigned to a device with a USB connection led by reminder of something I read said that the port used for the 1st time, we use a device that is new to the computer, can get a relatively permanent status as the only port that this device can then use unless you actively change this assignment. Made me continue at any position on a Windows 7/loss of any theme of functionality of the research material. As I was delighted to learn from the past, the forums came in BIG TIME! A post spoke after losing both mouse and keyboard functionality after you successfully reset to the factory settings. The person added that he would have found that devices plugged in USB 3.0 entries on his relatively new machine did not work at all when they had recently performed very well. He tried to connect the elements in one of the entries USB 2.0 at the back of his tour and it was the key - they immediately resumed their functionality. I have imitated this difficulty and was immediately very glad I did. I am currently undertaking the somewhat daunting task to accomplish the many updates to the OS 7. I almost forgot the comforting, veiled darkening I did experience the Office of MS, MS, HP store response, and finally, Assurion response, the insurance company who subscribed the Office Depot warranty protection programs that refused to consider even an answer to my dilemma except to the insist that they send me a box and a label for the shipping of my livelihood who knows where. It has been 7 days and counting and I have yet to even see a UPS truck, let alone one with the element which, once received, starts a ticking of the clock to keep their response time of within 5 days. With no packing material, there will be no reception of any element that would measure their response completely lacking in-same-, a heartbeat at my struggle to keep my livelihood. The lesson I'll take it away from this experience is that he is not a corporate entity multinational US who notices even if all life disappeared - as long as our devices robotic that remained would accept conscientiously their "droppings of concern" as evidenced by their cyclical billing continuous and/or automated calls to solicit 'our' biz repeat. I am convinced that our only chance, as a species, to confuse our way to a better future for all that follow is to cooperate with everything that surrounds us - be all of flora and wildlife or the air we breathe, or H2O which maintains the life here in this sweet spot him all that we call Earth. Thanks for your help and your efforts to maintain these wonderful forums.

    Sincerely,

    David Lyle

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