My computer is not running a version of Windows (Windows 7

Similar Questions

• This computer is not running the real error Windows - Me Too

  I'm having the same problem also. I have a DELL refurbished with a certificate of windows 7 & sticker. It worked no prob for 2 years before the error window begins to appear. I posted my diagnostic report.

  Thanks in advance!  Dan

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - 8 G 348 - 2M9JY - FJTMM
  The Windows Product Key hash: oFMdsHwVuuNBFc7Q8POiu2sO8Ps =
  Windows product ID: 00359-OEM-0630032-25721
  Windows Product ID Type: 3
  Windows license Type: OEM System Builder
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {13D1FFAA-2E03-4E1D-BED9-F2A38D3F4579} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003

  Other data-->
  Office details: {13D1FFAA-2E03-4E1D-BED9-F2A38D3F4579}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-FJTMM00359-OEM-0630032-257213S-1-5-21-2934963321-848282646-695198926Dell Inc.. Precision T3400 workstation Dell Inc.. A09 20090604000000.000000 + 0004CEA3207018400F804090409Time(GMT-08:00) Standard Pacific03DELL B9K 109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
  Activation ID: a63275f4-530c-48a7-b0d3-4f00d688d151
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00212-300-325721-02-1033-7601.0000-3072014
  Installation ID: 016691734485689944260941267711311284739045653662299541
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: FJTMM
  License status: licensed
  Remaining Windows rearm count: 3
  Trust time: 14/01/2015 08:44:18

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0 x 0000000000000008
  Event timestamp: 1:9:2015 06:51
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\wat\watux.exe

  --> HWID data
  Current HWID hash: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAln2el8bgHrQ67HbwbFhiPcSzbIxK3kbK

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC DELL B9K
  FACP DELL B9K
  HPET DELL B9K
  STARTING DELL B9K
  MCFG DELL B9K
  SSDT DELL st_ex
  ASF! REFERENCE DELL B9K
  TCPA DELL B9K
  DELL SLIC B9K

  Your report does not indicate that a problem.

  Have you installed a new hardware or software since you started facing this problem?

  Do you have any software installed record cleaning? If so, uninstall it, registry software is known to tamper with Windows activation technologies.

  What Antivirus utility you installed?

  Check your hard drive for errors:

  Click Start

  Type: CMD, according to the results, right-click CMD

  Click on "Run as Administrator"

  At the command prompt, type: chkdsk /f /r

  When you restart your system, your computer will be scanned for errors and will try to correct them.

  then

  Click Start
  Type: CMD, according to the results, right-click CMD
  Click on "Run as Administrator"
  At the command prompt, type: sfc/scannow

  This will check for any breach of integrity

  Restart your system

• "this computer is not running a genuine version of windows" I know that this version is authentic. How can I fix it?

  I get a window that says "this computer is not running a genuine version of windows" I know that this version is authentic. There is a link that says "resolve online", I clicked on the link and downloaded something. I went to open it, but I was warned that he could not identify the Publisher so I cancelled. This warning appears at regular intervals. What should I do?

  Your report does not indicate that a problem.

  apply the next update if you do not have and see if it solves the problem, then:
  http://support.Microsoft.com/kb/3024777

  Restart, then wait a bit to see if the problem is resolved, if not:
  then:
  Click Start, right click on computer
  Click on properties
  Scroll down to the Windows Activation
  Click on the link 'change product key '.
  Enter the product key located on the COA sticker attached to the bottom of your laptop or in the battery compartment. Click next to activate via the Internet.
  COA certificate of authenticity:
  http://www.Microsoft.com/howtotell/content.aspx?PG=COA
  ??
  What is the certificate of authenticity for Windows?
  http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity
  or
  How to activate Windows 7 manually (activate by phone)

  1) click Start and in the search for box type: slui.exe 4

  (2) press the ENTER"" key.

  (3) select your "country" in the list.

  (4) choose the option "activate phone".

  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.

  (6) explain your problem clearly to the support person.

  http://support.Microsoft.com/kb/950929/en-us

  If the problem persists:

  Check your hard drive for errors:
  Click Start
  Type: CMD, according to the results, right-click CMD
  Click on "Run as Administrator"
  At the command prompt, type: chkdsk /f /r
  When you restart your system, your computer will be scanned for errors and will try to correct them.

  then

  Click Start
  Type: CMD, according to the results, right-click CMD
  Click on "Run as Administrator"
  At the command prompt, type: sfc/scannow

  This will check for any breach of integrity

  Restart your system

  Wait and see if the problem is resolved later.

• "this computer is not running a genuine version of windows" I know that this version is authentic because it came installed with my laptop. How can I fix it?

  I get a window that says "this computer is not running a genuine version of windows" I know that this version is authentic. There is a link that says "resolve online" I clicked on the link and it opened a program who said that this version of windows is not genuine and buy a new version. This warning appears at regular intervals. What should I do? In addition I do not see the app 'Get windows 10' in the same taskbar so I can take advantage of an upgrade of the tax.

  I have run the MGADiag, and the results are as follows:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - GJY49 - VJBQ7-HYRR2
  Windows product key hash: W5/6nm6F2UPXrCkY5xUhXb / + 21 = g
  Windows product ID: 00426-OEM-8992662-00006
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {398D0EBE-3C7A-4A21-9BCF-5F4A9B93FED8} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Ultimate
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.150525 - 0603
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Enterprise 2007 - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\slc.dll[Hr = 0x800b0100]

  Other data-->
  Office details: {398D0EBE-3C7A-4A21-9BCF-5F4A9B93FED8}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-HYRR200426-OEM-8992662-000062S-1-5-21-1267405743-3636759100-585774851Hewlett-PackardHP Pavilion Notebook PC g6InsydeF.1420120920000000.000000 + 00058173A07018400FE40090409India Standard Time(GMT+05:30)03HPQOEMSLIC-MPC100100Microsoft Office Enterprise 2007127480B9502DF0D86oYWOW5ayFE3pZ jvTpuXYsY64JE plus 89388-707-8722531-65066 14

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Ultimate edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00426-00178-926-600006-02-16393-7601.0000-0242014
  Installation ID: 006466603276732001145011356603354051021166721866343391
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: HYRR2
  License status: licensed
  Remaining Windows rearm count: 0
  Trust time: 21/06/2015-17:59:50

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0 x 0000000000000100
  Event timestamp: 6:20:2015 17:24
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui

  --> HWID data
  Current Hash HWID: NAAAAAIAAQABAAIAAAABAAAABAABAAEA6GGQEglqXtSqHqge9HGqVORIoK8 + Mei3FuGWYw ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC 183 HPQOEM
  HPQOEM FACP SLIC-MPC
  HPQOEM 183 DBGP
  183RD HPET HPQOEM
  STARTUP 183 HPQOEM
  MCFG 183 HPQOEM
  WDAT 183 HPQOEM
  UEFI 183 HPQOEM
  ASF! 183 HPQOEM
  SLIC SLIC-MPC HPQOEM
  SSDT HPQOEM INSYDE
  ASPT 183 HPQOEM
  HPQOEM 183 FPDT
  SSDT HPQOEM INSYDE
  SSDT HPQOEM INSYDE
  SSDT HPQOEM INSYDE

  The installed key is indeed for an ACER computer - and ONLY valid on this brand.

  You must reformat and reinstall with the help of authentic materials and key - HP!

• the computer does not update the version of Itunes 12.3

  the computer does not update the version of Itunes 12.3

  If your version of Mac OS X 10.6.8 (as shown in your profile information), the latest version of iTunes (12.3.2) requires OS X 10.8.5 or later version.  If an OS X update is required if you run iTunes 12.3.  Your specific model of MacBook Pro determines the supported versions of OS X.

  If you select about this Mac from the Apple menu, click more information, the "model identifier" would help to identify your MacBook Pro model.

• keyboard Microsoft creator - get a message that says: some features are not available when running on versions of windows prior to windows vista

  I installed the microsoft keyboard layout creator, but when I start the program I get a message that says: some features are not available when running on versions of windows prior to windows vista, I checked if my computer is compatible with the system requirements before downloading the program, can someone please help, thanks

  What functions are supposedly missing that you need?

  This?
  http://msdn.Microsoft.com/en-us/goglobal/bb964665

  Maybe you should have got version 1.3 instead?  (http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=21476)

• This computer is not running genuine Windows

  Hello, I restarted my laptop, and after we finished to load windows, I had a BSOD, because of this I have chosen to solve the problem, and after that I started getting the "this computer is not running genuine Windows.  Everytime I open anything windows related, whether it's calculator, Panel etc.

  

  I ran diagnostic tool and that's what I got:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0
  Code of Validation caching online: 0x0
  Windows product key: *-* - YG69F - 9M66D-PMJBM
  The Windows Product Key hash: /kehptF9HHVxM5d8dUnqgcfndXw =
  Windows product ID: 00426-OEM-8992662-00497
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {FDDCA154-94F5-4B53-806C-8A045B9C95D6} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Ultimate
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.150316 - 1654
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Enterprise 2007 - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\slui.exe[Hr = 0 x 80070002]
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

  Other data-->
  Office details: {FDDCA154-94F5-4B53-806C-8A045B9C95D6}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-PMJBM00426-OEM-8992662-004972S-1-5-21-3026353293-4156347282-282539805Hewlett-PackardHP ProBook s 4540Hewlett-PackardF.42 worm 68IRR20130716000000.000000 + 00024223F07018400FE04270409GMT Standard Time(GMT+00:00)03100100Microsoft Office Enterprise 200712gN + n9 Zg3Fc66TYV4mB8Ojpnl2g plus89388-707-4698546-6504014 83D84101F291D86

  Content Spsys.log: 0 x 80070002

  License data-->
  Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: n/a
  Beyond: 0 x 0000000000000000
  Event time stamp: n/a
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: not registered - 0x80070005
  Output beyond bitmask:

  --> HWID data
  Current HWID of Hash: LAAAAAEAAQABAAIAAAABAAAAAQABAAEA6GHMD36HooHeBIi5Pj1Y5w4UlmM =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC HPQOEM 17F6
  FACP HPQOEM 17F6
  HPET HPQOEM 17F6
  MCFG HPQOEM 17F6
  ASF! HPQOEM 17F6
  SSDT HPQOEM SataAhci
  SSDT HPQOEM SataAhci
  FPDT HPQOEM 17F6
  ADELINE HPQOEM 17F6
  SSDT HPQOEM SataAhci
  SSDT HPQOEM SataAhci
  SSDT HPQOEM SataAhci

  Hello

  -Have there been recent changes made on the computer before the show?

  I would suggest trying the following steps and check if it helps.

  Use the automated telephone system to get active Windows.

  1. click on Startand in the search for box type: slui.exe 4

  2. press enter on your keyboard.

  3. Select your country.

  4. follow the on-screen instructions and download the active Windows.

  If the steps above fails to activate, then the license store may be damaged. Try these steps and check.

  1. click on start and type cmd.exe.
  2. right click on CMD.exe and select "Run as Administrator"
  3. type: net stop slsvc (it may ask you if you're sure, select Yes)
  4. type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
  5. type: Rename tokens.bar tokens.dat
  6. type: cd %windir%\system32
  7. type in: net start slsvc
  8. type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient)
  9 restart the computer twice.

  10. you may need to enter you product key and activate it.

  If the problem persists, I suggest you to contact Dell as your product key is a key system locked pre-installation.

  For more information, see the link.

  http://social.Microsoft.com/forums/en-us/44179f86-f8a6-4dc2-8692-b1637e72280b/Windows-license-types-explained

  Hope this information helps. If you have any questions, let us know. We will be happy to help you.

• 0x8004fe21 - "this computer is not running Windows" - KB3024777 update does not resolve the issue

  Hello

  My Windows 7 has been giving me some problems lately. I get messages that "this computer is not running genuine Windows" (0x8004fe21). I'm running a genuine version of windows, and when I check the properties of my computer, it tells my that I have in fact validated my copy of Windows 7.

  I also had a problem when new updates to Windows Update settle not and after a few google searches, I have concluded that this must have been caused by bad KB3004394 update.

  It has been suggested that I deleted this update, but it did not show anywhere under installed updates.
  It has also been suggested that I downloaded the patch of "quick fix" KB3024777, which is supposed to remove the faulty update.
  I did, and since then, the issue of windows updates has been resolved. Again installing the updates of windows, but I still get messages I'm not authentic Windows.

  In addition, I tried all sorts of things, I found in online forums, but I don't remember exactly what those who were, because most of them were things that I didn't understand.

  Maybe you guys can help. Thank you in advance!

  I was told to run MGDiag and post the results here so here go us:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0
  Code of Validation caching online: 0x0
  Windows product key: *-* - QCPVQ - KHRB8-RMV82
  Windows product key hash: + Rj3N34NLM2JqoBO/OzgzTZXgbY =
  Windows product ID: 00359-OEM-8992687-00095
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {DFF68C19-1503-487E-A692-8C435EF12F1F} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.150316 - 1654
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {DFF68C19-1503-487E-A692-8C435EF12F1F}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-RMV8200359-OEM-8992687-000952S-1-5-21-3113075717-3854388810-3852344427Dell Inc.. L421X XPS Dell Inc.. A14 20130522000000.000000 + 00011A80F00018400FE04130409Malay Peninsula Standard Time(GMT+08:00)03DELL CL09 109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800095-02-1043-7601.0000-1052015
  Installation ID: 019613804902779735492485549691725206407303392291262906
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: RMV82
  License status: licensed
  Remaining Windows rearm count: 2
  Trust time: 19/04/2015-16:10:57

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  Beyond: 0 x 0000000000000000
  Event timestamp: 4:15:2015 22:03
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current Hash HWID: LgAAAAAAAQABAAIAAAABAAAAAwABAAEAln3yCEagjqxGq8ILYPbwHZ5vvtyWYw ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  CL09 DELL APIC
  CL09 DELL FACP
  DBGP DELL CL09
  HPET DELL CL09
  STARTING DELL CL09
  CL09 MCFG DELL
  TCPA DELL CL09
  CL09 DELL SLIC
  CL09 DELL UEFI
  ASF! REFERENCE DELL CL09
  CL09 DELL SLIC
  SSDT CRV COMPAL ORB
  ASPT DELL CL09
  FPDT DELL CL09
  SSDT CRV COMPAL ORB
  SSDT CRV COMPAL ORB
  LAURENCE DELL CL09
  SSDT CRV COMPAL ORB
  SSDT CRV COMPAL ORB

  I don't see anything abnormal in your report - which probably means that the problem is a race condition where your AV is to win the fight for access to certain critical files when the Service for the Protection of software needs to access.

  Certainly, it will disappear after a few days.

• Everything started getting the message "this computer is not running genuine windows.

  I started getting the message "this computer is not running genuine windows.

  I tried re-activate online and still get the message.

  I tried activating by phone and still get the message.

  The message is on the screen and ran up MGADiag and got the following:

  Can anyone help?

  Diagnostic report (1.9.0019.0):
  -----------------------------------------
  Given WGA-->
  Validation status: genuine
  Validation code: 0

  Code of Validation caching: 0x0
  Windows product key: *-* - KM9W6 - FQ6CV - 676B 3
  The Windows Product Key hash: wzer4Vgu/82pZnlLT5clC4N1KMY =
  Windows product ID: 00371-OEM-9072953-34635
  Windows Product ID Type: 3
  Windows license Type: OEM System Builder
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {FB5EAF24-648F-41E9-99B4-E2F77A0E94A3} (3)
  Admin: Yes
  TestCab: 0x0
  WGA Version: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  WgaER data-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  WGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  2007 Microsoft Office system - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0]
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]

  Other data-->
  Office details: {FB5EAF24-648F-41E9-99B4-E2F77A0E94A3}1.9.0019.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-676 B 300371-OEM-9072953-346353S-1-5-21-807467245-3392229789-2570558715Sony CorporationVGNZ790DINSYDER4044M320091110000000.000000 + 00022C13A07018400F804090409Eastern Standard Time(GMT-05:00)03SonyVAIO1001002007 Microsoft Office system12278FF0D99FEF5AE7Nm6Skf12U + IkMGoB/sNA1ilGbw =89451-OEM-6672725-13787 4

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
  Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00180-729-534635-02-1033-7601.0000-3622014
  Installation ID: 009885890881275631194586153296712880021192777835802025
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 676B 3
  License status: licensed
  Remaining Windows rearm count: 3
  Trust time: 01/04/2015-16:56:14

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: 0x00000000
  Beyond: 0x000000000001EFF0
  Event timestamp: 3:30:2015 21:34
  WAT Activex: registered
  WAT administration service: registered

  --> HWID data
  Current Hash HWID: NgAAAAEAAwABAAIAAAABAAAABAABAAEAln2yeEKnUrCCCPYEgM + iYc7tZGKzbACmhIWA8UbK

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0x0
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC Sony VAIO
  Sony VAIO FACP
  Sony VAIO DBGP
  HPET Sony VAIO
  Sony VAIO BOOT
  MCFG Sony VAIO
  SLIC Sony VAIO
  ASF! Sony VAIO
  SSDT Sony VAIO

  Hi Mark,

  Please contact the Microsoft community.

  This problem can be caused, if any material changes or if the chips are corrupt.

  • You did significant hardware changes to the computer?

  Please follow the method below and check if this can help:

  When you troubleshoot problems activating Windows, you may need to rebuild the Tokens.dat file.

  This article lists the steps to rebuild the Tokens.dat file.

  https://support.Microsoft.com/en-us/KB/2736303?WA=wsignin1.0

  Follow the article below for your reference and check if this can help:

  http://Windows.Microsoft.com/is-is/Windows/help/genuine/FAQ

  As it is an OEM computer, I suggest you contact Sony support if the problem persists.

  http://eSupport.Sony.com/us/p/select-System.pl?Director=driver

  Hope this information was helpful and let us know if you need more assistance. We will be happy to help.

• Popup "Windows Activation Technologies", saying "this computer is not running genuine Windows". 0x8004fe22 validation error

  I haave had this since 2008 HP Pavilion desktop computer.  It came with Win 7 Home installed, and Office Depot had upgraded to Win 7 Pro.  I ran it without any problem of validation for more than three years now.  Tuesday I'll be back for an appointment and the computer went to sleep.  When he woke up normally, I found a 'Windows Activation Technologies' popup saying "this computer is not running genuine Windows".  I tried the link "pay online now", but he ordered me to have to pay for a new facility.  I do not want to do because my Windows has already been purchased and is valid for more than three years.

  Then run Windows Genuine Advantage Diagnostic tool and it came true.

  Diagnostic report (1.9.0019.0):

  -----------------------------------------

  Given WGA-->

  Validation status: genuine

  Validation code: 0

  Code of Validation caching: 0x0

  Windows product key: *-* - PQXXH - YV9X4-W9RHT

  The Windows Product Key hash: eoAuGpzqza0N5Rq8GmfThaa7MtY =

  Windows product ID: 00371-618-0336466-85959

  Windows product ID type: 5

  Windows license type: retail

  The Windows OS version: 6.1.7601.2.00010100.1.0.048

  ID: {84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F} (1)

  Admin: Yes

  TestCab: 0x0

  WGA Version: N/a, hr = 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Product name: Windows 7 Professional

  Architecture: 0 x 00000009

  Build lab: 7601.win7sp1_gdr.120330 - 1504

  TTS error:

  Validation of diagnosis:

  Resolution state: n/a

  WgaER data-->

  ThreatID (s): n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  WGA Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  File: No.

  Version: N/a, hr = 0 x 80070002

  WgaTray.exe signed by: n/a, hr = 0 x 80070002

  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  OGAExec.exe signed by: n/a, hr = 0 x 80070002

  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->

  Office status: 100 authentic

  Microsoft Office Publisher 2007-100 authentic

  OGA Version: N/a, 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe

  Download signed ActiveX controls: fast

  Download unsigned ActiveX controls: disabled

  Run ActiveX controls and plug-ins: allowed

  Initialize and script ActiveX controls not marked as safe: disabled

  Allow the Internet Explorer Webbrowser control scripts: disabled

  Active scripting: allowed

  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->

  Office details: {84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F}1.9.0019.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-W9RHT00371-618-0336466-859595S-1-5-21-2646128604-217356146-35614142HP-Pavilion,NY544AA-ABA p6210fAmerican Megatrends Inc.. 5.17 20090724000000.000000 + 000C7263D07018400F204090409Central Standard Time(GMT-06:00)03HPQOEMSLIC-CPC100100Microsoft Office Publisher 20071221A0B52A164FEBCGeuvSw31eIcMjxhj/ZUT54M71Ts =89404-862-3928931-638678

  Content Spsys.log: 0 x 80070002

  License data-->

  C:\Windows\system32\slmgr.vbs(22, 1) (null): library not registered.

  Windows Activation Technologies-->

  HrOffline: 0x8004FE22

  HrOnline: 0x00000000

  Beyond: 0 x 0000000000000800

  Event timestamp: 6:4:2012 18:38

  WAT Activex: registered

  WAT administration service: registered

  --> HWID data

  Current HWID hash: PAAAAAIAAQABAAEAAQAGAAAAAwABAAEAonYe3oFEvpSqPn7NwJgrQARthsUgT6li6yrDvLhFGAsZC0Ia

  Activation 1.0 data OEM-->

  N/A

  Activation 2.0 data OEM-->

  BIOS valid for OA 2.0: Yes

  Windows marker version: 0 x 20001

  OEMID and OEMTableID consistent: Yes

  BIOS information:

  ACPI Table name OEMID value OEMTableID value

  HPQOEM APIC-SLIC-CPC

  FACP SLIC-CPC HPQOEM

  HPET SLIC-CPC HPQOEM

  MCFG SLIC-CPC HPQOEM

  LASRYVITRAGE HPQOEM SLIC-CPC

  INFO HPQOEM SLIC-CPC

  NVHD HPQOEM SLIC-CPC

  SLIC SLIC-CPC HPQOEM

  SSDT HPQOEM SLIC-CPC

  I was away yesterday and today I tried the process with a freshly downloaded MGADiag.exe and got a different result.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE22
  Code of Validation caching online: 0x0
  Windows product key: *-* - PQXXH - YV9X4-W9RHT
  The Windows Product Key hash: eoAuGpzqza0N5Rq8GmfThaa7MtY =
  Windows product ID: 00371-618-0336466-85959
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.120330 - 1504
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Publisher 2007-100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-W9RHT00371-618-0336466-859595S-1-5-21-2646128604-217356146-35614142HP-Pavilion,NY544AA-ABA p6210fAmerican Megatrends Inc.. 5.17 20090724000000.000000 + 000C7263D07018400F204090409Central Standard Time(GMT-06:00)03HPQOEMSLIC-CPC100100Microsoft Office Publisher 20071221A0B52A164FEBCGeuvSw31eIcMjxhj/ZUT54M71Ts =89404-862-3928931-638678

  Content Spsys.log: 0 x 80070002

  License data-->
  C:\Windows\system32\slmgr.vbs(22, 1) (null): library not registered.

  Windows Activation Technologies-->
  HrOffline: 0x8004FE22
  HrOnline: n/a
  Beyond: 0 x 0000000000000800
  Event timestamp: 6:6:2012 13:05
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM

  --> HWID data
  Current HWID hash: PAAAAAIAAQABAAEAAQAGAAAAAwABAAEAonYe3oFEvpSqPn7NwJgrQARthsUgT6li6yrDvLhFGAsZC0Ia

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-CPC
  FACP SLIC-CPC HPQOEM
  HPET SLIC-CPC HPQOEM
  MCFG SLIC-CPC HPQOEM
  LASRYVITRAGE HPQOEM SLIC-CPC
  INFO HPQOEM SLIC-CPC
  NVHD HPQOEM SLIC-CPC
  SLIC SLIC-CPC HPQOEM
  SSDT HPQOEM SLIC-CPC

  I ran full virus and malware scan with Avast Pro and Malwarebytes Pro and a complete diagnosis with Advanced System Care Pro tools that have always kept this system clean and stable.  As expected, no malware, regular maintenance tasks only were delivered.  It's been several days since the last time that I made no change to the system (I upgraded a utility) and the system has been rebooted at least four times after that without problem.  The only other change was an update of Windows.  Interestingly, after that same Windows Update on my machine Vista, it refused to start (BSOD) and I had to go back to a two days old restore point - that fixed it.  I always had a mysterious problem with Win 7 Pro machine that it creates restore points, but I can never find, so I can't have this option on this computer.

  I'm trying to start a new business and cannot afford to be without my computer, or do strange things, or buy a new copy of Windows and take the time to restore a careful configuration of three years.  I when I recently bought a new laptop from Office Depot, I also bought a Windows 7 Pro upgrade kit and installed myself.  When I did, I realized that the update CHANGES THE PRODUCT KEY and I knew not when they improved the office... they give me new product key for the Pro upgrade, so all I have is the original OEM key and apparently going to lose my Pro upgrade if I need to reimage from the disks in the system or the OEM partition.  This is not acceptable, either, and I have no idea how to go about face.  The transaction took place three years ago!

  Please help; I'm already running on the razor's edge with the launch of this company.  This error is likely to destroy me financially.  I can't do what I need to do on the laptop - it is a low-cost, minimal machine and specifically, has no office and the ability to perform graphics... things cutting-edge software that I need to be able to do.

  Click Start

  in the search box, type

  System restore

  and press the Enter key

  Once the system restore is displayed, click Next

  Now put a check mark in the box "Show more restore points.

  What points appear now?

  If there is a just before your problem, try this.

  If this isn't the case - as I say, CANCEL any act performed by ASC and uninstall it.

  Then run another MGADiag report and post it.

• "This computer is not running genuine windows", but it is to show that windows is activated when I press [windows and pause/break] key

  Separated from this thread.

  I get the "this computer is not running genuine windows" pop-up, here is my report MGADiag.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - YPVRJ - CY98W-YKBYY
  The Windows Product Key hash: KdkxSlx4eeh4k3BwFZt + xOR3wZ4 =
  Windows product ID: 00359-035-3534634-85107
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {FC8DFF3E-B77D-4513-B09E-E9CF9C1A572C} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Professional Plus 2007-100 authentic
  Microsoft Office Standard 2007-100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

  Other data-->
  Office details: {FC8DFF3E-B77D-4513-B09E-E9CF9C1A572C}1.9.0027.06.1.7601.2.00010300.1.0.003x 32*-*-*-*-YKBYY00359-035-3534634-851075S-1-5-21-15647277-1746603913-3077797680HP-Pavilion,GX755AA-ABA m9177cAmerican Megatrends Inc.. 5.15 20071231000000.000000 + 000F5B93607018400FA04090409Time(GMT-05:00) Standard is03HPQOEMSLIC-CPC100100Microsoft Office Professional Plus 200712C0A25836FDBE5ACFmDbcrRY1pTOcrz4ZUZRHhpUuc0 =89409-726-2958074-6542814100Microsoft Office Standard 200712FmDbcrRY1pTOcrz4ZUZRHhpUuc0 =89396-726-2958074-6553514 C0A25836FDBE5AC

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00170-035-353463-01-1033-7601.0000-3262013
  Installation ID: 002484782683952653327434861081612025197465929151977130
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: YKBYY
  License status: licensed
  Remaining Windows rearm count: 5
  Time to trust: 24/08/2014-14:41:50

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 8:23:2014 20:38
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current Hash HWID: MgAAAAEAAAABAAEAAQAEAAAAAgABAAEA6GFQuTryZMM2w + JsPsQIyr6kqSNa7GtvzDE =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0x0
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-CPC
  FACP SLIC-CPC HPQOEM
  HPET SLIC-CPC HPQOEM
  MCFG SLIC-CPC HPQOEM
  LASRYVITRAGE HPQOEM SLIC-CPC
  GSCI HPQOEM SLIC-CPC
  SLIC SLIC-CPC HPQOEM
  SSDT HPQOEM SLIC-CPC

  This may simply be caused by a bad set of drivers of technology Intel Rapid Storage Technology-

  Intel rapid storage driver installation

  try to download and install them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

  (you want the download of iata_enu.exe)

  Once complete, please restart twice, then after another MGADiag report.

• This computer is not running windows genuine with error HrOffline: 0x8004FE21.

  Original title: this computer is not running genuine windows...

  So, I had this PC for about 3 years now, and even more. Since this computer was bought so long ago and not even by me, but my mother, I don't know where all the CD or have papers for it. However, I know for a fact that this computer IS running Windows. I've never had this problem before. It started to appear about 4 days ago. I read everywhere and I'm not entirely sure what I need to do about it because it seems that there are many different solutions to this problem. The only new thing I added to this computer was wifi. I added a TP-Link 450 Mbps Wireless-N dual band PCI Express Adapter. TL-WDN4800 model number. I had to open the computer, put it in and install the stuff that goes with it. I did about a week or two before this message starts to appear. I don't know if this could be the reason for the message «this computer is not running genuine windows...» "is displayed.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - 73CQT - WMF7J-3Q6C9
  Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
  Windows product ID: 00359-OEM-8992687-00010
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7600.2.00010300.0.0.003
  ID: {902D3DE7-22CC-4313-B67B-77E9F5BD0FA8} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7600.win7_gdr.130318 - 1532
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

  Other data-->
  Office details: {902D3DE7-22CC-4313-B67B-77E9F5BD0FA8}1.9.0027.06.1.7600.2.00010300.0.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-4003750831-1906939945-749706782Hewlett-Packardp6715fAmerican Megatrends Inc.. 6.14 20101105000000.000000 + 00008B93607018400FC04090409Time(GMT-05:00) Standard is03HPQOEMSLIC-CPC109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7600.16385

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2052009
  Installation ID: 014663125430160295483655688094396604208084972533908496
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 3Q6C9
  License status: licensed
  Remaining Windows rearm count: 2
  Time to trust: 23/08/2014-20:04:05

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 8:22:2014 23:29
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current Hash HWID: LgAAAAEAAAABAAEAAQACAAAAAgABAAEAliuq8PB1jt4qFsQxAkwvAyys7DZcXQ ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-CPC
  FACP SLIC-CPC HPQOEM
  HPET SLIC-CPC HPQOEM
  MCFG SLIC-CPC HPQOEM
  SLIC SLIC-CPC HPQOEM
  LASRYVITRAGE HPQOEM SLIC-CPC
  SSDT HPQOEM SLIC-CPC
  GSCI HPQOEM SLIC-CPC
  SSDT HPQOEM SLIC-CPC

  Try the solutions in the following thread:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/after-running-happily-for-a-couple-of-years-IM-now/fa800e6c-E405-46E8-8c1A-9c59629df404

• "This computer is not running genuine Windows". 0x8004fe21

  Hello world

  Since yesterday, I received the notification of "this computer is not running genuine Windows" dreaded when I actually run windows genuine (OEM on a Lenovo laptop). I did some reading about other people who have had the same problem, but have not been able to find useful solutions.

  I have already run "chkdsk /f/r" on C:, and also "sfc/scannow", both in the command prompt high and after reboot, the computer is always give me the WGA notification.

  I also run a diagnosis with the MGADiag tool test and here is the log that.

  I think the main problem here is the line "manipulated files: % systemroot%\system32\sppcext.dll|sppcext.dll.mui" but I do not know what is the cure for this in addition to a clean install (I prefer not to do that, but in the absence of anything else, I can).

  Thanks in advance for any help I can get.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - JKHXW - D9W83-FJQKD
  Windows Product Key hash: AYaBykmfTHUVW5whGaYMeVJn0/U =
  Windows product ID: 00359-OEM-8992687-00249
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {72742F70-8E82-4A9C-9E72-4808A475F076} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Enterprise 2007 - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

  Other data-->
  Office details: {72742F70-8E82-4A9C-9E72-4808A475F076}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-FJQKD00359-OEM-8992687-002492S-1-5-21-3046892702-779874097-3938320044LENOVOLenovo IdeaPad Y580LENOVO5DCN38WW (V2.05)20120626000000.000000 + 00095253307018400FE04090409Time(GMT-08:00) Standard Pacific03LENOVOOC-01 100100Microsoft Office Enterprise 200712B164FFD67C6DF14ORWFxkM7sLbefndzYbXqXTLA5ZE = 8273474-81599-906-65014 1

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800249-02-1033-7601.0000-2152012
  Installation ID: 022134946495411850060811249994234593417236559335686161
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: FJQKD
  License status: licensed
  Remaining Windows rearm count: 2
  Trust time: 21/08/2014-19:17:34

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0 x 0000000000000040
  Event timestamp: 8:20:2014 21:59
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

  --> HWID data
  Current Hash HWID: NAAAAAIAAQABAAIAAAABAAAABAABAAEAln2cp3I + dxYu8trRRKP0jdDW + shEtT6RWqSWYw is

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC LENOVO OC-01
  FACP LENOVO OC-01
  HPET LENOVO OC-01
  BOOT LENOVO OC-01
  MCFG LENOVO OC-01
  UEFI LENOVO OC-01
  ASF!            LENOVO-CB-01
  SLIC LENOVO OC-01
  SSDT LENOVO OC-01
  ASPT LENOVO OC-01
  FPDT LENOVO OC-01
  SSDT LENOVO OC-01
  SSDT LENOVO OC-01
  SSDT LENOVO OC-01

  DOH - not enough caffeine when I posted...

  That should have read (as you may have guessed correctly)...

  I downloaded a file - kjiaa.zip - for my OneDrive to OneDrive Christmas

  Please download and save it.

  Right click on the saved file and select extract all...

  Change the target in C:\ and click Extract

  Close all windows (it would be a good idea to print these instructions!)

  Now restart the repair environment - as soon as the machine reboots, start pressing F8 - this should bring up the Advanced Boot Menu, at the top which should be the "Repair my computer" option

  Choose which

  You will need to identify yourself with your username and password.

  Choose the option of using a command prompt

  At the prompt, type

  DIR C:\kjiaa

  Press enter - if you get a "Not found" error test

  DIR D:\kjiaa

  or

  DIR E:\kjiaa

  The drive letter currently in use when you find the folder will need to be overridden (for) in the following command...

  XCOPY : \kjiaa : \windows\winsxs/y/i/s/v/h

  (e.g. XCOPY P:\wfire P:\windows\winsxs/y/i/s/v/h)

  Run the command (it should take almost no time) and sends it back to the command prompt, type

  OUTPUT

  and press the Enter key to quit the command prompt - restart windows in Normal Mode.

  Now, run SFC/scannow in a command prompt

  Then reboot and download new CBS.log and post a link

  Also, start a new report MGADiag and post that.

  Sorry about that!

• "This computer is not running genuine Windows", but it is

  The Windows Activation Technologies message saying "this computer is not running genuine Windows", but it came from a major manufacturer (Dell) with the current operating system (Windows 7 Home Premium) preinstalled. I swap to a new HARD drive, but it was several weeks ago and it only happened in the last days. After that reading other threads here I downloaded and executed MGADiag, here is the result:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - QCPVQ - KHRB8-RMV82
  Windows product key hash: + Rj3N34NLM2JqoBO/OzgzTZXgbY =
  Windows product ID: 00359-OEM-8992687-00095
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {DDB2921D-EE13-4AB5-A560-87E6512C9B11} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.130828 - 1532
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

  Other data-->
  Office details: {DDB2921D-EE13-4AB5-A560-87E6512C9B11}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-RMV8200359-OEM-8992687-000952S-1-5-21-363886093-4080384779-1302471909Dell Inc.. Inspiron 1545 Dell Inc.. A13 20091023000000.000000 + 000A1A13D07018400F808090409GMT Standard Time(GMT+00:00)03DELL WN09 109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800095-02-2057-7601.0000-1872014
  Installation ID: 010210256490170986486636322586359515552660041681705100
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: RMV82
  License status: licensed
  Remaining Windows rearm count: 4
  Trust time: 07/07/2014-18:19:51

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 7:4:2014 18:31
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current HWID hash: MAAAAAEAAQABAAIAAAACAAAAAgABAAEA6GFgz4Ly2jOianYOKB9UbewWED6Cj0bK

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC DELL WN09
  FACP DELL WN09
  HPET DELL WN09
  MCFG DELL WN09
  WN09 DELL SLIC
  SSDT PmRef CpuPm

  Looks like that driver Intel Rapid Storage defective.

  Download and install the latest version of Intel:

  https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=22194

• This computer is not running windows genuine, even if his OEM installed OS and I recently changed my dying HDD

  I've recently updated my old WD Scorpio Blue HDD(640GB) format tip of Hitachi 1 TB 7200 RPM HARD drive.

  When I entered the serial number at the back of the laptop, it has not be activated and so I opted for the path of phone activation. (this was happening before too and I used to activate the phone, but never I had windows is not an authentic message).

  Windows has been activated successfully, and then, suddenly, after two days, I get a message "this computer is not running genuine windows.

  It's strange, because I formatted and reinstalled so many times before in the past on the old HDD.

  As far as I know, the serial number is related to the motherboard of the system and not the HARD drive right?  So I don't get as to why is - that say windows is not genuine. The features of Windows Update is disabled for me...

  Details of the laptop:

  Acer Aspire 5740 G, intel i5, 4 GB RAM.

  Installed antivirus: Avast Internet security (under license).

  Is could someone please help me solve this problem? I really need your help...

  I ran the diagnostic tool and here are the metrics for your info:

  --------------------------------------------

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - 7RXDH - 7WJRY-7RWXV
  The Windows Product Key hash: znL + gtDjzVkjle9bRkUb78aZi84 =
  Windows product ID: 00359-OEM-9739176-04180
  Windows product ID type: 8
  Windows license type: COA SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {60926015-D8FF-4508-B929-FC2DBF7460BA} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 103 blocked VLK
  Microsoft Office Enterprise 2007 - 103 blocked VLK
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

  
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

  Other data-->
  Office details: {60926015-D8FF-4508-B929-FC2DBF7460BA}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-7RWXV00359-OEM-9739176-041808S-1-5-21-665660579-3428823414-2099953851Acer Aspire 5740 Phoenix Technologies LTD.V1.22 20100318000000.000000 + 000945D3C07018400FC04090409India Standard Time(GMT+05:30)03ACRSYSACRPRDCT103103Microsoft Office Enterprise 200712ACD7202654E586fFic3JgCreGGRxyF8uMWB4R4Jcg = 89388-707-1528066-6544814

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
  Activation ID: 6a7d5d8a-92af-4e6a-af4b-8fddaec800e5
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00194-391-704180-02-1033-7601.0000-1422014
  Installation ID: 005341145813009622715733404012483761173336271660798603
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 7RWXV
  License status: initial grace period
  Time remaining: 39720 minute (s) on (27 day (s))
  Remaining Windows rearm count: 3
  Trust time: 23/05/2014 12:44:06

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 5:22:2014 01:11
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current Hash HWID: LgAAAAEAAQABAAEAAAACAAAAAgABAAEA6GEC04LDSiaoQfTmYj3A6E7LHLVcXQ ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC APIC PTLTD
  FACP INTEL CALPELLA
  HPET INTEL CALPELLA
  START PTLTD $SBFTBL$
  MCFG INTEL CALPELLA
  SLIC ACRSYS ACRPRDCT
  SSDT PmRef CpuPm

  ----------------------------------------------------------------------------------------------------------------------------------

  Kind regards

  SUS.

  Hello

  You have reinstalled the Intel Rapid Storage Technology drivers.

  This can simply be caused by a bad set of drivers of technology Intel Rapid Storage Technology:

  Installation at the time Intel Rapid Storage Drivers download and install from here:
  http://www.Intel.com/p/en_US/support/highlights/sftwr-prod/IMSM

  You can also refer to this thread and check if it helps.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/0x8004fe21-error-not-genuine-on-a-genuine-Windows/06667718-646e-E011-8dfc-68b599b31bf5

  I hope this helps.