My computer is telling me that "new updates are available", but when I click on the icon of the control window Panel\Windows update appears. In the middle of this window in the small print, it says: "Page failed to load".
My computer is a HP Pavilion a6200n
I am running:
Windows Vista 32 bit.
McAfee Security Center (Comcast version)
Browser Mozilla Firefox (default)
If you need more information, please ask and I'll do my best to get it for you.
Thank you.
SAPPH
Hello Sapphiyre,
Welcome to the Microsoft Answers Forum!
To better understand the issue. Please let us know the details mentioned below:
(a) don't you get the same error message when you click on other items in the Panel?
(b) have you done with the latest changes on the computer?
I suggest to reset the Windows Update components and check if this helps you fix your problem. Access the link below and try the Fix mentioned in the article tool to reset the Windows Update components automatically.
http://support.Microsoft.com/kb/971058
I hope this information helps. Please get back to us if you have any other questions on this subject.
Thanks and greetings
Mir - Microsoft Answers Support Engineer
Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads
Tags: Windows
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