My computer keep saying windows has stopped working

My computer keep saying windows has stopped working. What can I do to solve the problem?



1. for how long are you facing this problem?

2. did you of recent changes made to your computer?

3. what operating system you run on your computer?

I suggest that you perform a clean boot and check.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

Explorer Windows stopped working

Tags: Windows

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    Looks like your system is good enough corupted.  I backup my data and restore the computer to factory settings.  The procedure for this varies from a make and model to another, but should be in the documentation for your computer.

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    Hey mervcasey,

    Please test this behavior in the new user account. Not sure if this will help, but it is worth looking at.

    Method 1:

    Create a new user account for testing purposes.

    For a full tutorial on the same, see: create a user account

    Method 2:

    If method 1 is the problem, you might be interested in this article to help with the same problem.

    Difficulty of a corrupted user profile

    Method 3:

    If both methods fail, please check your event log and see if there are any notable event that can help to shed light on the case.


    What are the information contained in the logs of the event (Event Viewer)?

    Kind regards

    Shinmila H - Microsoft Support

    Visit our Microsoft answers feedback Forum and let us know what you think.

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    Follow the suggestions and see if it helps.
    Method 1
    You can check if the problem exists in a clean boot state.
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    Note: After a troubleshooting follow step 7: reset the computer to start as usual

    Method 2
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    Open event viewer

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    try a SafeMode system restore to before the problem

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    Using the F8 method:

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    Hello Solphins,

    What was the result of the execution of the SFC from an elevated command prompt?

    Often, we see crashes as a result of a program from loading at startup.

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    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

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    Tools that should help you:

    Process Explorer - free - find out which files, key of registry and other objects processes have opened.
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    Autoruns - free - see what programs are configured to start automatically when you start your system
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    There are many excellent free tools to NirSoft

    Window Watcher - free - do you know what is running on your computer? Maybe not. The window
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    Many excellent free tools and an excellent newsletter at Karenware


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    Refer to these discussions because many more excellent advice however don't forget to check your antivirus
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    Problems with the overall speed of the system and performance

    Performance and Maintenance Tips

    Explorer Windows stopped working

    Hope these helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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    1. do you have this pop-up at starup?
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    1. Since when are you facing this problem?

    2. have you made changes on the computer recently?

    3. when exactly you get the error?

    I would suggest trying the following methods and check if it helps.

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    What version of the windows operating system is installed in the computer?

    I suggest you to see link and check. (That applies to windows vista and windows 7)?

    Error: Windows Explorer has stopped working

    Note: After checking in the clean boot, follow step: 7 article to reset your computer to normal startup.

    Note that it takes as much time to do the upgrade as to reinstall the operating system. In addition, some of your custom Windows settings may be lost through this process.

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    1. you remember to make changes to the computer before this problem?

    Method 1:

    If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected. Auditor of file system (CFS) scan to fix all of the corrupted system files. To do this, follow the steps mentioned in the link below:

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    Method 2:

    Put your computer in a clean boot state and then check if the problem persists

    Follow step 1 in the link.
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

    Continue with the remaining steps to pin-point on the third party service.
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    Remember - this is a public forum so never post private information such as numbers of mail or telephone!


    • Error messages
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    • What you have already tried to solve the problem

    Hi Aries19,

    Are a. When you this error?

    B. recent changes made on the computer?

    C. when exactly do you get this error?

    D. don't restart your computer / closed applications after this error?

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    To determine if the problem you are experiencing is caused by one or more system files that are used by Windows Vista, run the System File Checker tool. The System File Checker tool analyzes the system files and replaces incorrect versions of system files by using the correct versions.

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    Check out this link that talks about how perform a clean boot
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    Don't forget to reset the computer in a Normal startup once find you what software is conflicting.

    Hope this has been helpful.

    Kind regards
    Bindu S - Microsoft Support
    Visit our Microsoft answers feedback Forum and let us know what you think

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