My computer motherboard laptop disappeared. Connected my hard drive to another laptop but still, no data is found, nor my hard drives are detectable? Very depressing and need the data. Help, please

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  Looks like it's an address IP comes into conflict with the computer or there is a print driver problem. Windows updates can cause changes with print drivers.

  Please check that the printer and the computer are the on the same network.

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  • Do not use a network of comments (SSID).
  • Using a unique network name (SSID).
  • What type of encryption are you helping? HP recommends WPA and WPA2.
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  • The printer cannot connect to the 5.0 GHz network. If you have a double router broadband, the 2.4 GHz network name should not be the same as the name of your network to 5.0 GHz. rename the 5.0 GHz network.
  • Enable DHCP.
  • Avoid using filtering by Mac address of the router.
  • Change the router channel fixed wireless as the 1, 6 or 11, who less than traffic.
  • You have a switch or an extra router?
  • What is the intensity of the signal?

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  You can try to change your WSD printer port by a Standard TCP/IP port.
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  1 locate and open devices and printers.
  2. right click on your printer icon and click printer properties.
  3. click on the Ports tab along the top of the page.
  4. click on the Add port button.
  5. If you have the option for the HP Standard TCP/IP Port, it's just otherwise select Standard TCP/IP Port.
  6. click on the button new port...
  7. click on Next > button in the wizard.
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  9. click on the Next > button in the wizard.
  10. click on the Finish button.
  11. This can take you back to the Printer Ports window, you should be able to shut up. Then click on apply and OK in the Properties window.
  12. try to print to see if the problem is resolved.
    
  If the problem persists, try to install your printer using the Integrated Windows Solution.

  • What were the results?

  If the problem persists, we need properly remove and reinstall the software and drivers.

  • Follow the steps in this Post by my colleague @X-23.
  • Click here to download and install the series HP ENVY 4520 full feature software and drivers.

  I hope this information is useful. Please reply to this message with the results. Good luck!

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  Visit our Microsoft answers feedback Forum and let us know what you think

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