my computer says user is owner and demand a password that I don't have.

original title: signature distressed

Hi, I have Windows XP. I've never used a password. When I start it up it opens just windows. Yesterday, we had high speed internet installed. The installation program could not make it work so he called Qwest and they needed him to do something. Now my computer says user is owner and demand a password that I don't have. Qwest says it's our problem. What can I do? Thank you

Try to connect under the built-in Administrator account.  You will then be able to change or remove the password and/or create other users:

'Forgotten your Windows XP Home password? "- Part 3: define a new password as an administrator.
  <>http://support.Microsoft.com/kb/894902 >

HTH,
JW

Tags: Windows

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