My computer shuts down is no longer with button closure

My computer shuts down is no longer with button closure. Works only with button on the computer case.

* original title - system update updates microsoft windows *.

Hello

1 are there any changes or updates made on the computer?

2. what operating system is installed on the computer?

3. what happens when you try to shut down the computer?

4. do you get an error message? If Yes, what is the full and exact error message?

Step 1:

Try restarting your computer in safe mode and check if the problem persists.

a. restart your computer.

b. when the computer starts, you will see your computer hardware are listed. When you see this information begins to tap the F8 on your keyboard key repeatedly until you are presented with the screen Windows Advanced Startup Options.

c. using the arrow keys, select the Safe Mode option.

d. press the Enter key on your keyboard to start Windows Safe Mode.

e. when Windows starts, you will be at a typical logon screen. Connect to your computer and Windows goes into safe mode.

f. check if you still have the problem.

If it works fine in safe mode try performing a clean boot in order to find the cause root.

Step 2:

See the article about how to start your computer in a clean boot state.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Note: when the diagnosis is complete do not forget to reset the computer to a normal startup.

If the problem is not resolved, please provide more information to help you best.

Tags: Windows

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