My computer somehow security settings changed and it does not allow me to fix it

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  I use creative cloud of Adobe Premiere Pro and it does not allow me to drag. In the line of time, only the audio files of the video MXF files. Video plays in the source window, but does not to drag me and thenedit on the time line with the. MXF files. audio will slide to the time line, but not the video. Interestingly, not later than end of December 2015 it allowed me to change with .mxf files, but no, it won't. Any help out there?

  Neil, get it fixed, I do not have the video channels set correctly on the left

  side of the line of the time. Learn the new adobe; Thank you

  Monday, February 15, 2016 13:20, R Neil Haugen [email protected]>

• I bought CS3 and LR2 nine from an apple store. I just moved to a new computer and it does not allow me to copy to my new without a product key. I started a conversation and they told me that I was out of money. $700.00 CS3 and LR $199.00. It su

  I bought CS3 and LR2 nine from an apple store. I just moved to a new computer and it does not allow me to copy to my new without a product key. I started a conversation and they told me that I was out of money. $700.00 CS3 and LR $199.00. It seems of course after spending a lot of money with Adobe that it would be an easier way to take care of your customer than to spend another $900

  Help!

  Adobe programs should be installed, they can be copied from one place to the other.  If you do not have the serial numbers for these products, then you're probably out of luck to run again on any new installation.  If you have the discs, then the serial number is usually on the disc cover.

  If you purchase these items in an Apple store, they are not new... they are quite old.

  I doubt that they say anything about you being the money you spent, more likely, they say they provide is no longer support for older products and you conclude are you the money you've spent - this isn't something rare to hear - it is unfortunate, but are not uncommon.

• Accidentally, I saved a PDF file in the cloud and can't be deleted from there. Help, please. I've upgraded to Adobe Acrobat Reader DC and it does not allow me to save the scans on my computer.

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  Or simply open CD player

  Go to the Home tab then Document Cloud

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• I try to install the progrsm Fixit and it does not allow me to make the race he leaves on the download

  original title: installation FIXIT

  I try to install the progrsm Fixit and it does not allow me to make the race he leaves on the download?

  Hello

  1. What operating system do you work?
  2. What Fix - it you are trying to install?
  3. What version of internet explore do you use?

  Please refer to the below link mentioned before asking your question so that you can provide all the relevant information for us to help you:

  http://support.Microsoft.com/kb/555375

  You can try the following:

  Remove temporary internet files

  http://Windows.Microsoft.com/en-us/Windows7/delete-files-using-disk-cleanup

  Also try to save the file on your computer, then run it.

• Update of Lightroom 6.5 is useless! Will not open requires permission changes and still does not start!

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  Basically does Lightroom non-ouvrantes!

  No support at all on the website!

  Hi corywright,

  Please change the permissions for the sub files adobe specifically.

  1. / Library/Application Support/Adobe
  2. ~/Library/application support/Adobe

  Reference: OS X El Capitan: set permissions for items on your Mac

  If the steps above did not help, then I suggest to uninstall Lightroom 6.5, restart the machine and install Lightroom 6 and then install the updated to 6.4.

  DOWNLOAD: install Photoshop Lightroom

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  Kind regards

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• I love FireFox, but - I want my own choice of home page and FireFox does not allow this. Please advise on how to fix! Much Appreicated!

  FireFox does not allow this.
  
  Please advise on how to fix!
  Much Appreicated!
  Note: I have already followed and repeated the instructions as to the time the problem fixed, but obviously it is not allow me access to the home page of my choice!

  What page is coming as your home page now?

• I have an update for El Capitan 10.11.2 in the app store, but it will not be installed. Whenever I click it, it says the computer must restart, and when that happens, a dialog box appears saying that updates have changed and he does not apply.

  When I click on he App Store update, he said first a reboot is required, then it just happens before the restart, a pop up advising me that updates have changed and offers 2 options: 1) cancel, which does nothing and 2) show invisible characters, which also does nothing. I rebooted several times and it still does not work. What should I do?

  In some cases, this error message is caused by a problem in the network. Please restart your router and your device at wide band, if they are separated. If there is no change, see below.

  This procedure will remove some temporary and cache files. The files are generated automatically and do not contain any of your data. Sometimes they can become corrupted and cause problems like yours.

  Please, back up all data and read this message before doing anything.

  Triple-click anywhere in the line below on this page to select this option:

  /var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068

  Right-click or Ctrl-click on the highlighted line and select

  Services ▹ reveal in Finder (or just to reveal)

  the contextual menu.* file should open with a selected subfolder. The subfolder has a long name beginning with "zyx" and ending with "68". Place this subfolder in the trash. Do not move other subfolders with similar names. You may be prompted for administrator login password. Restart the computer and empty the trash.

  * If you do not see the item context menu copy the selected text in the Clipboard by pressing Control-C key combination. In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

• the look of firefox has changed. and it does not display the page corectly

  the look has to be changed. Yahoo home page is not displayed correctly. It shows a picture. I have all of my favorite web sites. When I go to them the pages do not display correctly also. I uninstalled and reinstalled firefox, it did not help. I hope this is enough information. I can not read or display my email when I log into yahoo e-mail. IE works fine.

  You are welcome

• My computer only plays system sounds and audio does not work.

  When I tried to open a file in windows media player I am prompted that there is a problem with my audio device. I am currently running windows xp and my computer is a HP Compaq Presario v2000

  Hello
  1. is the issue limited to Windows Media Player?
  2. What is the accurate and complete error that you receive when you start Windows Media Player?

  Please provide more information on the issue so that we can better help you.
  In the meantime, you can check the link below.
  No sound in Windows
  http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

• Contact folder settings change Z10 blackBerry does not stick

  I have a z10 connected to exchange 2013 via activesync.  Randomly, my selections "edit contacts folder settings" gets delivered to all contacts folders.  I also noticed when this happens that my contacts are all gone, and I have to disable/re-enable contacts sycn to retrieve them.  What happens on almost every blackberry on our system.  Recently, we migrated from groupwise to Exchange...  So this is a new installation of exchange, and perhaps're missing us a setting somewhere?

  We have also removed any contact folder except the "blackberry" folder we want synchronized, and it also erases random contacts on the phone.

  Everyone fell on this?

  It turns out that it's a bug...  They will be be fixing this issue in a future release.  They are making a KB36964 article that will soon be available to the public.

  What worked for me is to completely disable the synchronization of contact, and then turn it back on.  The question returned however...

  It was also noted that during these synchronization problems the PIM service would eat to the top of the stack and drainign in a few hours.

  Hope this helps someone

• I have an error message at the top of my window when I bring HP Support assistant request, and it does not allow me to reload another version without flaws.

  This application never worked properly, I can't change any settings, when I try to run the and click the settings box, it just says: "loading" and it will continue in this fashion until? days. How can I get another newer version and reinstall? the HP Web site?

  Hello

  1. which version of the windows operating system is installed in the computer?

  2. have you made any changes to the computer?

  I suggest you contact HP support and check.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?cc=us&LC=en&DLC=en&softwareitem=CP-99271-1

• I have windows mail and it does not allow me to open attachments

  I've used windows mail in vist afor several years - he stopped allowing me to open attachments. Security tab allows attachemnts to open, but I have to follow email and them I can open it front page. Anything else need tick?

  Hi Gumleaf,

  1. this happens with a specific attachment or all?

  2. you receive messages or error codes when you try to open the attachments?

  3. what email you transfer to?

  4. were you able to open the attachments before without any problem?

  Step 1:

  You can temporarily disable third-party security software and firewalls installed on the system and check if the problem persists.

  Note: Be sure to enable the security software on the computer after checking.

  Step 2:

  Alternatively, you can try to run a SFC scan and check.

  This problem may occur if a system file is missing or damaged.

  You can refer to the method-the System File Checker tool in the following article:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Hope this information is useful.

• When I download files, the system shows that she gets 99% done and then does not allow me to open the file.

  I am not able to download files.  The details are in the title above.

  Hello

  1. what file you want to download?

  2. based on what browser web you trying to download?

  3. were you able to download other files?

  4. have you received an error message?

  I suggest to perform the clean boot and try to download the file and check.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

• I am trying to print a file in adobe acrobat format, and it does not allow me.

  Adobe Acrobat 9 cannot print the help file

  Hello

  Really a matter best suited to the Adobe support: http://www.adobe.com/support/reader/

  However, you can try this: once you click on the printer icon and see the options, click on advanced down options. Make sure there are check box 'print picture '.

  Good luck, Rick Rogers, aka "Crazy" - Microsoft MVP http://mvp.support.microsoft.com Windows help - www.rickrogers.org