My computer starts and I get the Windows startup screen, then my screen goes black and the computer is frozen I guess. Stopping and restarting do not work.

I get to the black screen with the Windows XP logo and the bar of the State, and instead of my forthcoming accounts page, the screen goes black and nothing else happens. I tried the power off to reset and restart, and I can't perform a recovery of the system with the CD.

Hi cgrosenick,

-What software changes you did on the computer before the show?

Follow these steps:

Method 1:

Start your computer in last known good configuration mode.

For instructions, see How to start your computer by using the last good Configuration in Windows XP functionality

 

Method 2:

 

Follow the steps in this article:

Computer stops responding with a black screen when you start Windows XP

Tags: Windows

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