My computer stops responding when checking for updates (Windows 8 tp 8.1)

My computer is running windows 8 and it stops responding when checking for updates.  I want to update 8.1 so I can then upgrade to windows 10.

I get the error message is below.

WindowsUpdate_8007041D OR WindowsUpdate_dt000

Any help will be greatly appreciated.

IMPORTANT! -Online support for Windows 8 ended Tuesday, January 12, 2016.

If Windows 8.1 is not installed by February 9, 2016 (or even earlier), the computer will NOT provide for new updates, or the free update for Windows 10.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Assuming Win8 64-bit...

Please answer each of the following [admittedly tedious] diagnostic questions in a list numbered corresponding type in your very next answer, preferably without quote this message:

1. when (date about) have you buy the computer?

1B. the computer came with preinstalled Win8, did you do a clean install of Win8 or have you upgraded (e.g., Win7) computer for Win8?

2. What is the full name of your application or the third currently installed antivirus security suite (i.e., not Windows Defender!), if any, and when (date about) is your subscription current expires?

3. what applications third-party a-squared (that is, not Windows Defender!) are installed, if any?  What third-party firewall, if any?

4A give Norton or McAfee application ALREADY installed on the computer since you bought it?

5. do you have a free trial Norton, or a test of free McAfee [a] come preinstalled on the computer When you bought it? (No matter if you have never used or activated).

6a. is KB3124275, KB3124001, KB3121918, KB3109560, KB3110329, KB3121461, or KB3121212 listed in installed updates (not updated story)? [1]

6B. what the KB2917499 or the KB2871389?

7. What number of Update Version & KB are displayed in the second line of text using IE10 | [Alt + H + A] tab. for example, Updated Version: 10.0.54 (KB1231231) ?

8. is Adobe Flash Player v20.0.0.272 [sic] installed? TEST HERE USING INTERNET EXPLORER or EDGE ONLY! -online http://www.adobe.com/software/flash/about/

Example of the box Version information on this page

(do not take into account any notice "outdated" red; ignore the table below the box for Version information)

9 is Firefox (version 44.0 or superior) or Google Chrome (version 48.0.2564.97 or higher) or another alternative browser installed?

10. are you familiar with "Registry cleaners" (e.g., Registry Mechanic;) System Mechanic; RegCure; RegClean Pro. Advanced SystemCare. Registry Booster; McAfee QuickClean. AVG PC TuneUp. Norton Registry Cleaner; PCTools optimizer; SpeedUpMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner. Advanced System Optimizer. Registry cleaner CCleaner component)?

=====================================================
[1] Control Panel | Programs and features. See installed updates (in the left menu)

Tags: Windows

Similar Questions

  • "An error occurred when checking for updates. 90074002

    "An error occurred when checking for updates. 90074002 you will not be able to sign until this review is complete. "Incidentally I can't delete the games for windows live, he always tells me that to locate the games for windows live .msi files or Xlive.msi. I am at a loss here. I can't find anything on the web with this error code. Any ideas?

    "An error occurred when checking for updates. 90074002 you will not be able to sign until this review is complete. "Incidentally I can't delete the games for windows live, he always tells me that to locate the games for windows live .msi files or Xlive.msi. I am at a loss here. I can't find anything on the web with this error code. Any ideas?

    I would first scan the computer for malware using Malwarebytes and SuperAntispyware. Make sure that you update the scanner before scanning. Once finished, remove any found object and then return...

    Malwarebytes.org

    Superantispy-portable  < you="" will="" not="" need="" to="" update="" this="" scanner="" if="" used="" within="" a="" reasonable="" amount="" of="" time="" after="">

  • an error occurred when checking for updates.

    error occurred is all I ever get when I use the Help toolbar selection, "check for updates".

    Hello
     
    1. do you have specific error codes with the message?

    2. are you referring to the Windows updates?
     
    Follow the steps and check if that helps.
     
    Step 1:
     
    Troubleshooting of Windows update run and check if this is useful.
     
    Step 2:
     
    There are many reasons where the windows updates to date do not settle, most of it is caused by security software.
    Temporarily disable any security software and then try to install the update, follow the steps mentioned below
     
    http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off
     
    http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
     
    Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

    Aziz Nadeem - Microsoft Support
     

    [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

  • Java will not update when checking for updates to the addon of Firefox 17.0.1

    Firefox 17.0.1, xp, sp3

    I got to tools > Add-ons, search for updates. It says 'Java (TM) Platform SE 7 U9' and "Java Deployment Toolkit 7.0.90.5" as obsolete.

    I am the part update and download updates. But, when I check it again, Firefox tells me that they are still not updated.

    I remove all the Java Control Panel and check with 'Hijack this' and ccleaner, reboot the computer, and then do the Java download again on the Java site connected by Mozella firefox links updated. I do all the updates process.

    After I check again when the update control module, it still shows both the Java above as always be exceeded.

    (What is happening here

    See for possible solutions:

  • Windows update error code 80070005 when checking for updates

    I was getting updated with no problems on a clean install of Windows 7 Pro x 86.  After I installed MS Office 2007 Pro and other software.  I clicked on search for updates and I get the red box error "windows can not find the new updates" error found Code 80070005 I am logged in as a user with Admin Access.  I disabled Norton AntiVirus...    When I click view update history, it is empty, even though I've updated several times.

    Hi Willaton,

    The 80070005 error means usually you do not have permission appropriate to run the update.

    You could disable your anti-virue and malware/spyware protection temporarily to see if they are in conflict with the update installation program.

    If this does not work, I suggest you log in to the account administrators integrated and update from there. To connect to the administrator account

    1. Click Start, right click on computer, then click on manage.

    2. expand local users and groups, and then click the users folder.

    3. right click on the connection of the administrator, and then click Properties, then remove that checking the account is disabled.

    You can now restart the computer and log on to the administrator account and try the update again.

    Hope this information is useful.

    Amrita M

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • error code 80070424 (unknown) error when checking for updates to Windows.

    Original title : Please help sir its very urgent! I just learned that Windows cannot check the updates.  "Error code 80070424 unknown error" appears when I try to check updates. In 'services', it is set to 'start '... What can I do? Please Sir reply soon...

    Please help sir its very urgent! I just learned that Windows cannot check the updates.  "Error code 80070424 unknown error" appears when I try to check updates. In 'services', it is set to 'start '... What can I do? Please Sir reply soon...

    Error message when you use Microsoft Update or Windows Update Web sites to install updates: 0 x 80070424
    http://support.Microsoft.com/kb/968002/

    or

    You can not turn on automatic updates on a Windows XP Service Pack 2 (Service Pack 3) computer
    http://support.Microsoft.com/kb/916261

    or

    Click Start, select run, type: regsvr32 c:\windows\system32\wuaueng.dll
    Click OK
    (Works for Vista)

    You may need to restart. No guarantee. TaurArian [MVP] 2005-2010 - Update Services

  • After replacing a hard drive, Internet keeps problems and receive code 80080005 error when checking for updates.

    Original title: I get an error code 80080005 - does anyone know a solution?

    I had to replace a hard drive and now my internet continues to have problems and stops and restarts all the time in the middle of the navigation. Troubleshooting tips said to try to check updates. my computer launches a 80080005 erroe code updates. Anyone know a fix for this problem?

    Hi MikeRosemellia,

    1. you use an administrator account to log on?

    2. what troubleshooting tips did you follow?

    3. What is your default browser?

    Try to run the network troubleshooter to verify the issue of internet.

    For more information, see the links:

    Network connection problems

    Windows wireless and wired network connection problems

    About Windows Update problem, you can try the following steps and check if it helps:

    Method 1:

    You can check the article to reset the Windows Update components and check.

    How to reset the Windows Update components?

    Method 2:

    If you have installed a third-party security software, then you can temporarily disable the security software and firewall installed on the system and check if you can install the updates.

    Note: Be sure to enable the security software on the computer after checking.

  • Windows Vista: Error 8000FFFF when checking for updates

    error code 8000ffff

    original thread: 8000FFFF error code when I try to check for upgrades to vista 32

    http://support.Microsoft.com/kb/946414

    Error when you download updates using Windows Update or Microsoft Update: 8000FFFF

    To resolve this issue, try the following methods in the order that they are listed.

    Method 1: Restart your computer and then try to install the updates

    Close all programs that are running, restart your computer and then try to install the updates.

    Note Restarting the computer will ensure that all previous installations are completed and there is no remaining processes that require a system restart until they can be performed.

    If the problem is not resolved, go to method 2.

    Method 2: Save and then delete the registry keys that may cause the problem

    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    322756 (http://support.microsoft.com/kb/322756/) how to back up and restore the registry in Windows

    To use the registry editor to back up and then delete the registry values listed in the "Error Description" section, follow these steps.

    Note These steps are known for this problem that is described in the section "Description of error message. These steps may not solve the problem if Error 8000FFFF code in a scenario which differs from that described in the section "Description of error message.

    1. Click Start

      Collapse this includes this image

      .

    2. In the Search box, type regedit.
    3. In the list of programs , click on Regedit.exe.
      Collapse this includes this image

      If you are prompted for an administrator password or a confirmation, type the password or click continue.

    4. Locate and then click the following registry subkey:
      HKEY_LOCAL_MACHINE\COMPONENTS
    5. Click COMPONENTS.
    6. Click export.
    7. In the file name box, type COMPONENTS.
    8. The area Save in , click desktop, and then click Save to save the file to your desktop.
    9. In the Details pane, right-click PendingXmlIdentifier, and then click Remove. If this value does not exist, continue to the next step.
    10. In the Details pane, right-click NextQueueEntryIndex, and then click Remove. If this value does not exist, continue to the next step.
    11. In the Details pane, right-click AdvancedInstallersNeedResolving, and then click Remove. If this value does not exist, continue to the next step.
    12. Restart the computer.

    To check if this fixed the problem, go to the "fact this corrects the problem?" section.

    If the above does not resolve the problem, follow the previous advice given.

    See you soon.

    Mick Murphy - Microsoft partner

  • Error 80040154 when checking for updates.

    Original title: Windows could not search for new updates. Windows Update has encountered an unknown error: Code 80040154.

    Update Windows. Error code: 80040154. Also, cannot connect to Windows Live Messenger, because of the same error Code.

    Nashon123,

    Try to run the tool components reset Windows Update:
    http://support.Microsoft.com/kb/971058

    Make sure that your computer's date, time, and time zone are correct.

    If this post can help solve your problem, please click "Propose as answer" If you find it useful, mark it as useful by clicking the 'Vote as useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Error "Update server is not found" when checking for updates

    I'm using VMware Workstation 8.0.5.

    I also had the following problem with 8.0.4 but NOT with 8.0.3: when you try to check the updates, I constantly get an error message:

    'The update server is not found. Check your Internet settings or contact your system administrator.

    There is nothing wrong with my Internet settings. I tried to paste the URL of the update server, i.e.

    https://softwareupdate.VMware.com/CDs

    in Internet Explorer and it appears a page. However all links on the page return an error "page cannot be found '...

    Please notify.

    Kind regards

    M.R.

    As in the image below show 8.0.5 is not yet on the server to update the software! (I even if I told you that in the thread in the release notes.)

    http://softwareupdate.VMware.com/CDs/VMW-desktop/WS/8.0.5/ does not yet exist.

  • update failed message when checking for updates

    try to check the updates of acrobat reader dc and I get a message update failed.  no other information is provided.

    Hi DMartino

    Download & install updates of the CD player from this link Release Notes | Adobe Acrobat, Reader.

    Let me know how it goes.

    Kind regards
    Nicos

  • 7. check for updates Windows stuck forever

    original title: verification of updates of Windows 7 stuck forever - I know, that's the answer, but solutions do not work for me. Please find out!

    I installed a Windows 7 OS play on my laptop. Is not an upgrade, it is a blank hard drive. WIndows 7 installed perfectly, picked up all my drivers. The only problem is that I have problems with the updates of Windows 7. When I select Windows 7 update, it says 'Check updates' and stays like that - forever. Even the next day. I did heavy heavy research, discovered others face the same problem. I tried all the fixes I could find, which are listed below:

    1. the anti-virus installed again - new installation of Windows 7 programs
    2. There is no spy software - it's a whole new clean install
    3. firewall off
    4. temporary files, cookies, deleted history
    5. service set to automatic in services.msc background intelligent transfer
    6 software distribution folder renamed
    7. I tried cutting off the automatic updates and do it manually
    8. added windowsupdate trust area
    9A ran MicrosoftFixit50202 in normal mode and advanced

    Even with my internet SHUT OFF (disabled since modem) it still checks the updates and does not fail with "No internet connection available.

    Please, please help. Anyone.

    Problem solved.

    It was my internet connection! I logged on my neighbors wireless unsecured (ssh... don't tell lol), and within 30 seconds, 77 updates came through!

    There must be something in my network.

    Please help us well!

  • My computer is saying error occurred when checking for updates. Code 80070424

    I did a system restore, and it does not always help. If anyone knows how to fix this problem please give me some advice.

    Hello

    1. you remember to make changes to the computer before this problem?

    Step 1:

    You can check out the following link and check if it helps:

    Windows Update error 80070424

    http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-80070424

    Step 2:

    You can also read the following article and try to reset the Windows Update components and check.

    How to reset the Windows Update components?

    http://support.Microsoft.com/kb/971058

    Hope this information is useful.

  • Error 80072EFE code when checking for updates

    I run Windows 7 Home Premium, I updated April 11, 2010, when everything worked correctly.

    I checked again today and was unable to run Windows Update. I got the following error: 80072EFE.

    My computer works fine apart from this error of update. My internet connection is working properly.

    I realized the remedies proposed by different people in this forum, I googled the code error and verified as required account various suggestions.

    Can anyone help please.

    Hello

    I now doscovered that my computer has been infected by a "rootkit."

    After running 'One care Safety Scanner' once again he has found an infection called "Win32/Alureon.H.

    It was impossible to remove this infection, and I discovered a small specialized program to do this.

    Removing this infection which enabled my Windows Update program work.

    Thank you for your time with this question.

  • Windows Vista update of chess since 5.3.2008 when checking for updates error code 8000FFFF

    Ive tried to analyze computer viruses and no nothing this problem. No installation willl download on computer

    You are posting in the wrong Forum.

    Windows Update Forum:

    It comes with Vista, upgrade install and activate Forum.

    You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

    http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

    When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

    In this way, you will receive the best help.

    See you soon.

    Mick Murphy - Microsoft partner

Maybe you are looking for