My computer turns off during an update to windows xp and now windows xp will not load.

My computer turns off during an update to windows xp and now windows xp will not load.  It gives me the option of last known good configuration and safe mode startup and normal startup, but it just goes back to the loading screen then flashes a blue error screen then back to display boot options.  I don't have a recovery disc as the laptop does not have a CD-ROM drive or a floppy drive.  I have the product key, but I don't know where or how repair the operating system.


Contact the manufacturer of your laptop as there must be a way to restore the computer. There may be a hidden restore partition.

Tags: Windows

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    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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    Method 1: Try to put your computer in a clean boot state, and check to see if the same problem happens.

    By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

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    Method 2: Try to scan your computer for the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

    The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

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