My computer turns off during an update to windows xp and now windows xp will not load.

My computer turns off during an update to windows xp and now windows xp will not load.  It gives me the option of last known good configuration and safe mode startup and normal startup, but it just goes back to the loading screen then flashes a blue error screen then back to display boot options.  I don't have a recovery disc as the laptop does not have a CD-ROM drive or a floppy drive.  I have the product key, but I don't know where or how repair the operating system.

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Contact the manufacturer of your laptop as there must be a way to restore the computer. There may be a hidden restore partition.

Tags: Windows

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    Do you know when this problem started?  Try a system restore to a point in time BEFORE the problem started.  Here is the procedure: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/.  Don't forget to check the box to show more than 5 days of restore points.  If the first attempt fails, then try an earlier point or two.  NOTE: You will need to re - install any software and updates that you have installed between now and the restore point, but you can use Windows Update for updates.  I don't know if this will solve the problem, but it might.  It's worth a try (and it can be useful if there are other problems that you have not yet detected).  Whether or not it works, you will need to re - install the update (and this time won't turn off - LOL).

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    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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