my computer vista laptop stops working

my computer vista laptop stops working. It starts ok and allowes me to choose my user account, then it loads to the top of my page with all the desktop icons and wellcome page, then it stops working. How to solve this problem? Thank you!

LTCRay,

If the problem persists in Mode without fail, it is very likely that the system has been infected.
You can take a look at the post of PA Bear on the removal of the malware on this thread:
Remember that you may need to removed the hard drive from the system to scan for infections.
I hope this helps!

Cody C
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

Maybe you are looking for

  • I'm running on Windows 7 and my close tabs are blackened?

    The tab at the top right of the page is blacked out. This is the tab forclosing Firefox. When I click in the black box where the close button must be; It closes.

  • Which laptop I do own fear?

    My HP laptop battery won't hold a charge.  I may be an hour out of it after it loads for the night.  In addition, it drains dead in a week of non-use. So, I need a new battery.  If the top of the page right on my laptop screen says I have a DV6000. 

  • LifeCam vx-3000 does not work in Windows 7 for me.

    I have a new computer. Corei3 530, 4 GB memory DDR3, 1 TB HDD, Intel H57 express chipset Intel Graphics Media Excellerator HD with Direct X 10 support. I installed the new firmware driver for Windows 7 on this site and clearly this webcam does not wo

  • Running Windows 7 Professional with XP Mode - need help with access to the XP Mode

    Windows 7 Professional and installed XP Mode so I could run my Outlook Express email accounts. I was changing my password xp mode and before I finished putting a new password my computer loses power. Now, I have no way to get xp mode to work (the pre

  • Update individual records create a long Instance running

    Hello.After I query a table of a BPEL I want and then update the status of these documents. Using a while loop activity may take some time depending on the number of records to update is necessary. What is the most effective way to update a table in