My computer will not be stopped by using the "turn off computer' under 'Start' (lower left corner)

My computer will not be stopped by using the "turn off computer' under 'Start' (lower left corner)

Hi Harry,.

· What happens when you try to stop?

· You receive an error message or error code?

· Do you remember all the recent changes on the computer before the show?

· What is the service pack installed?

You can check the link below: Windows XP Shut Down and auto-restart issues: http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/russel_02may13.mspx

Advanced Troubleshooting for shutdown problems in Windows XP: http://support.microsoft.com/kb/308029

Tags: Windows

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