my contact id and I forgot my password

my phone is not on, but what happened to my first time that I bought the new iphone. later I'm struggler my fingerprints and also I forgot my password. I need know how to work that I really struggle and turn off. How to reset my password and fingerprints that start over or what I'm doing?

Hello

"How to reset my password and fingerprints that start over or what I'm doing?

Follow the instructions in this article to support > If you forgot the password for your iPad, iPhone or iPod touch, or your device is disabled - Apple supports

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