My Creative Cloud Apps window does not give me an option to install the previous versions
Don't know why but my Creative Cloud Apps window gives me an option to install the previous versions. Any ideas? I just recently installed creative cloud and I'm connected with my Adobe ID on Windows 7 Professional.
No where help or support information said that previous versions are only available if you are currently subscribed to the current version.
Tags: Adobe
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Please advice, thank you!
Hello
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
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Thank you!
Hi Scott,.
Please visit the link below to download Adobe Application Manager:
WIN: Adobe - Adobe Application Manager: for Windows: Adobe Application Manager
MAC: Adobe - Adobe Application Manager: for Macintosh: Adobe Application Manager
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Creative cloud installs and does not open.
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I tried all the suggestions (and there are many this seems to affect many people) please advise I already uninstalled and reinstalled 4 times nothing helps. I ran the adobe cleaner ETC. It is irritating that I paid for it and it will be forced to work on free software, because even if they suck, they work. Please notify
Hello
Please follow the steps mentioned below to delete previous files of the creative cloud and then try to reinstall it.
Remove the OOBE and AAMUpdater folders.
Mac OS:
- Exit creative Cloud Desktop
- Access \User\
\Library\Application Support\Adobe *
And/Library/Application Support / Adobe *.
To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 and later.
- Find and delete the files AAMUpdater and OOBE
- Download creative-cloud
https://helpx.Adobe.com/creative-cloud/help/install-apps.html
Windows:
- Exit creative Cloud Desktop
- Go to \Users\\AppData\Local\Adobe\
And C:\Program Files (x 86) \Common Files\Adobe
C:\ProgramData\Adobe
- To view the AppData folder and program hidden data, see files, folders, file name extensions. Windows XP, Vista, Windows 7.
- Find and delete the files AAMUpdate and OOBE
- 5 re - download creative-cloud
https://helpx.Adobe.com/creative-cloud/help/install-apps.html
Kind regards
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I need to upgrade to full creative cloud photography plan, but I need the option of the student. Its does not give me this option when go to 'manage my account '. It only gives me the option full price
Hi Lorrainee,
Please contact support by calling/chat for the cancellation of the photography plan first, and then the sales team would be able to help you place the order of comprehensive plan.
Kind regards
Sheena
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Cloud App creation does not open EVEN with administrative rights
Hello
I have not had this problem before, but after the last update, I can not open Creative Cloud App. I see it in the Manager tasks as the race and I can open my Adobe software, but I can't open the creative application of cloud itself.
I have Windows 8.1 and full administrative rights on my computer.
Any ideas?
Best,
Anna
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
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Creative cloud cleaning tool does not open
I've updated my OS X to El Capitan, and my creative application of cloud Manager does not load one of my Apps (either to install or uninstall). I only get the current blue bars. I read through many forums on this subject now and most seem to say that it is related to a conflict with older versions of Adobe apps on my system, so I tried to wipe by downloading the Adobe Creative Cloud cleaning tool. https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html
But, for some reason I can't open this application. The dmg seems to go, but the program itself does not open. She bounces on my dock for a bit, then finally presents itself as "not responding".
Does anyone else have this problem?Hi Edwarde88677759,
Please see the links below:
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
If the links above do not help, please follow the steps below:
1 - Check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
2 disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support
3 turn off the firewall of the security program installed on the computer Internet.
4. After this sign off cloud creative app connect and disconnect activate Cloud Creative applications
5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" changes it to ANYWHERE (to make these changes click the padlock in the corner at the bottom left of this window and enter your password on the computer, they are temporary changes)
6 force Quit Adobe all activity monitor processes / end of task manager of the tasks in the same order as mentioned below:
- Creative cloud
- Basic timing & sync to basic support
- CC library & process CCX
- Adobe Common Desktop
- Adobe update daemon
- After that, everything that said adobe on it do a force quit for her
7 launch creative cloud app and connect
Let us know if that helps.
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Cloud app creation does not open
Windows 10. Cloud app creation does not open. Tried several times. Tried to uninstall, but the dialogue came telling me that several applications necessary so not able to uninstall.
Tried to install on it. The app downloaded, he gave permission to install, and then nothing happened.
Apps like Id and opened all right, but not the CC app all I can try?
This can work...
Sign out of your account... Uninstall... to run vacuuming...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the vacuuming after uninstalling and before reinstalling is often necessary
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall
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Why didn't show in my creative cloud app window?
Why didn't show in my creative cloud app window?
Chelseaf34629241 did you use the steps listed in App does not open. Wheel of progress constantly calls to solve common mistake? If so, what version of the creative Cloud Desktop application you have installed? Also, what operating system are you using?
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My creative cloud home page does not work, I only have a blank page
As you could see it on the image under, my creative cloud desktop applications does not work.
I am more able to download apps or update.
I need to download Lightroom now.
Could you please help me?
Thank you
Well, I found a solution. As far as I know, the cc itself application needs to update, but since it is empty, you don't see that she put needs to update. So I did this:
1. close all adobe programs
2. open taskmanager
3. Select processes tab and end all adobe processes (including the creative cloud)
4 (windows key + R) to open the immediate window.
5. type %LocalAppData% and press OK
6. go to ADOBE > OOBE
7. Select and delete the file "opm" (in fact, I believe, he says opm.db)
8 open again cloud creative app
9. you should now be able to log in and update.
Mine works fine now. Good luck.
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Creative cloud->; application manager does not work
Creative cloud-> application manager does not work. And then my Lr does not work neither.
I received a Chat support, but it failed. The incidence number 0188254578 has been open, described as "'download error ' because certainly CreativeCloud-> keep Apps stuck"downloading", but nothing happens. "
After trying the steps listed to download error in the applications of Adobe Creative Cloud desktop, application tab support team also tried to fix remote buy the problem was not solved. I could not use my apps Ps/Lr/Br during about a week!
Need help to solve the problem. I use an iMac (OS X The Captain, V 10.11.6).
Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
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6 Lightroom unbootable after an update... I reinstalled the software, but it still won't start? Updated through the creative cloud but still does not start? What should do?
My computer is a PC with Windows 10.
Everything worked well before the Update Adobe Lightroom 6.
The software was purchased in a shop (FNAC) with software to download map, it is saved in my account (Adobe) with its serial number. Why is this so difficult thing to reinstall Adobe software?I apologize for the inconvenience.
Since it appears and disappears from the Task Manager, it seems that Lightroom crashes.
We have seen this kind of problem on Windows 10 when Visual C++ Reditsributable 2012 update 4 is not installed correctly, it is necessary to run certain programs. You might have encountered until now Adobe programs that require it.
Otherwise, there could be another cause of this accident and if C++ installation does not help, then you need to share the event viewer crash logs. See this article for in crash logs: Photoshop Elements Editor Help. How to find the crash logs on to Windows
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Hi my creative cloud App tabs is not working means the loading of spent 2 hrs
Hi my creative cloud App tabs is not working means the loading of spent 2 hrs
Hello
I think you found the turning wheel on the Adobe CC application.
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
Kind regards
Sheena
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