My creative cloud does not come... He said: your trial period has expired. To continue using the software Adobe After Effects; Encode; Photoshop... buy it. Is that my package is at least a year and paid every month on my credit card. I should I use
He said: your trial period has expired. To continue using the software Adobe After Effects; Encode; Photoshop... buy it. Is that my package is at least a year and paid every month on my credit card. I need to use it and I'm not. I can't talk to anyone... Please, I beg you! Need help.
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
You can also see the thread where the issue has been addressed: creative software says cloud my free trial has expired, but I have a paid subscription
Kind regards
Sheena
Tags: Adobe
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Hi Guywclinch,
Simply place the original on the desktop opm.db
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Hello
Please see errors in connection with creative cloud and Creative Suite applications, activation and connection Solutions and Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
Hope that helps!
Kind regards
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I have a valid monthly subscription for photoshop/Lightroom.
I get this message when you launch photoshop cc. Lightroom works fine.
I uninstalled all via adobe uninstaller, I ran adobe cc cleaner and restarted.
I then reinstalled adobe create cloud and installed lightroom and photoshop after you HAVE signed in, they were both installed in the menu of creative cloud. He said: my programs are both updated, but when I run the Photoshop application I get the trial expired page, I click on the sign ' license this software ' with my email to valid adobe ID, press "sign in" and he keeps asking to specify a license key. I had NEVER seen a license key so what gives?
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Operating system: Mac OSX 10.9.2
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There is no billing problems, I checked it.
CC Adobe requires no serial number to install & activate it, please go to www.creative.adobe.com . Download, install & activate from there.
Please let me know if she asks the serial number when you try to activate the CC.
Refer to: http://forums.adobe.com/message/6288501
In this case, you can follow http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html.
Concerning
Baudier
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Any ideas how I can get this to work?
Thank you
Matt
I managed to do acknowledge my subscription as follows:
(1) start, "Adobe Creative Cloud Connection"
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(5) it happens now with login form for the cloud to adobe (instead of the license key it did before).
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Hi sergeyy82224708,
Try the troubleshooting steps mentioned in this document KB Adobe Creative Cloud apps reverts after 2015 updated CC test.
Let me know if it solves your problem.
Kind regards
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This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
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Hello world
I've updated creative cloud yesterday. Now, the creative cloud does not-empty main screen... As the last stage attempted to delete all files in the OOBE folder. BUT:
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But CC is closed - checked with the Windows Task Manager. PC is restarted twice.
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Olga
close your application office cc and, if necessary, use the Task Manager to end all process of cc.
Delete these files.
First, close your office cc application.
then, rename the opm.db file by:
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Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
Mac OS: /users/
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Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===>===> NOTE DAYS AND TIME
Don't forget to stay signed with your Adobe ID before accessing the link belowCreative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html -
My Adobe Creative cloud does not work on windows 10 more. What should I do?
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can you open your desktop cc app?
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