My creative photography cloud (annual) Plan has expired without apparent reason, before a year of use, I can't do without, what should I do?
My creative photography cloud (annual) Plan has expired without apparent reason, before a year of use, I can't do without, what should I do?
Contact Adobe:
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Tags: Adobe
Similar Questions
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I have a subscription valid and active Leica camera.
How can I get Adobe to recognize? My creative cloud has expired. I'm frozen out of my photo library
Using the redemption code Leica I downloaded successfully updated day to day LR 6 but my LR library for 2015 and beyond now has a question mark, and I can't open the images.
Any suggestions?
Is this something that Adobe has to rectify?
Thank you
John
The question mark has nothing to do with your subscription at the end. The question mark on your records indicates that Lightroom cannot find the photos, because they have been moved or renamed, or delete outside of Lightroom. The instructions to fix it are: Adobe Lightroom - find folders and files moved or missing
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Creative photography Cloud cancellation plan (one year)
Can I cancel plan (one year) of creative photography of Cloud?
Hello
Please refer to cancel your Adobe Creative Cloud membership
See also Adobe - General conditions of subscription
Feel free to contact customer service if you have additional questions.
Kind regards
Shelly
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How to stop piracy of your contact list?
First of all you must report it to your e-mail provider, to try Hotmail:
And report it, also change your password.
In order to prevent hacking:
(1) real Windows and software:
(2) install anti-virus and keep up to date
3) updated windows and other programs
(4) make sure that firewall is always on
With your full antivirus scan.
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If I buy the map of creative photography cloud, how many computers can I use it on?
I wish to subscribe to the Plan of creative photography Cloud.
If I pay this price every month as it is said, can I use it on several computers?
Or can I only it save on a device?Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-Two activations may NOT be used at the same time (noted in the link above of the license)
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I'm looking for the license plan of 3 years for creative photography cloud, but I might just buy an annual license, in any case to buy 3-year license?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
Please, I need help. Recently, I bought creative photography Cloud plan Student and Teacher Edition (one year) online from the website of adobe because my Photoshop trial has ended. And at the same time, I have 2 days left to Indesign. I know, if I bought the plan creative cloud, I can use activate indesign. When I try to activate or renew indesign, they ask the serial number and code exchange and I don't have one of them. Can anyone help me please by giving steps what I need to do. Thank you
ID is not part of the plan of the photograph, so it will not activate.
Mylenium
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If I buy any creative cloud annual plan, I will be able to download it and use it in different computers? Or the license is only for a computer?
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)
-An individual account is for one person and may not be shared with anyone else
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I ask for the annual subscription, cancellation of a monthly payment of creative photography cloud adobe.
Cancel your membership Adobe Creative Cloud
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
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My photography plan has expired during the first month, I can't update and make a new payment, what should I do?
You can also make reference to: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?
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I sign creative photography cloud in March 2014, at that time was include 20 GB of free web space, and also the Prosite, now Adobe out of this and told me that I never had this has always been just 2 GB.
This happen with others, they just change and cut without notice?
Please check the storage now & confirm, it should be 20 GB now, let me know in case of any question.
Concerning
Stéphane
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I pay 9.99 usd per month for the Plan of creative photography Cloud. I use mainly LR... can I download / use the most powerful Photo Store for this award of contract also?
Ask for help here.
Yes, creative photography plan cloud includes photoshop & Lightroom.
Concerning
Baudier
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My plan has expired and when I go to my account / plans and products.
near my plan is written "Expired" and "for a reactivation update your payment details" I'm doing this, but nothing happens.
Even though I have the message: "Thank you. Your payment details have been updated and you can use the plan right now. Your invoice will be issued soon. »
[Duplicate message deleted... post the same question more than once is confusing... MOD]
[This is an open forum, not a direct line to Adobe support... you have to wait a response]
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
-
I got a message from paypal saying that my plan has expired. I tried to renew my subscription and update my details however it does not work. What should I do?
A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help
-Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html
or
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I was already charged for fees this month, yet he says that my plan has expired?
My bank account shows clearly that I have been accused of the monthly fee of $21.34 for the plan of the Adobe Creative cloud on 2 June. I was not able to use one of my programs adobe for a few days now, because Adobe says that my plan has expired. I tried contact someone by CAT four times now and have waited more than 10 minutes each time without help. I NEED IMMEDIATELY these programs for the school. In fact, I'm currently behind on my work of school because of this problem. Needless to say, I am not a happy customer now. Would someone please help me solve this problem since apparently nobody wants in the Chat support.
Hello, doctor McCoy,.
According to your email address on the Adobe Forums I see there was a charge on May 2, 2015 for which you received a refund on May 15, 2015 to $21.34 as it was a duplicate purchase then sup was canceled.
Are there any other email address on which you purchased the product for which there was a charge on June 2?
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