My CS5 serial number no longer works. Should the initial charge be struck out?

My mac has been cleared and had a clean install with el capitan. My extended version of CS % CD serial number no longer works. Should the initial charge be registered? If so, how?

[Left the lounge general Forum for a place that is more likely to be able to help and short title - Mod]

Just to give you a bit of a warning, likely of CS5 does not work on El Capitan without issues - according to which apps you are trying to use.

If you disable your software before wiping the machine, you will need to contact Adobe. You will need your serial number or the handy Adobe Identification Code .

Before you get much too far away from yourself, you could consider to put back your old operating system on this machine so that CS5 will actually work without problem. (Or just to get a subscription to the CC. It includes CS6, CC, CC 2014, CC by 2015 and whatever they call the version that just came out two days ago...)

Tags: Creative Suites

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